I got my wedding hair done here by Nathalie Saab and had a wonderful experience. I did both the trial and day-of in studio. It's inside Yorkville Village shopping centre, so very easy to get to and convenient. The space is beautiful and clean. They have complimentary water/tea/coffee and a small boutique area at the front (plus a very instagrammable swing, natch). You can also book a stylist to come to you on location for an extra fee.
Nathalie was warm and detail oriented, yet easy-going. After I showed her a few photos of inspo from pinterest and of my wedding dress, she got exactly my vibe and what I had in mind and gave me some helpful feedback re: what kind of up-do would work best with my hair type. She helped me take photos during the trial so I could show my family, both with and without my veil and made sure I was happy with everything. It made getting my hair done on the morning of my wedding very relaxing, as I had no worries about whether it would turn out good or hold up during the long day.
I initially had some challenges booking my bridal hair. They have an online form and you need to pay 25% to secure the booking (this is normal and often for bridal hair, you need to book several months in advance). The email communication was very slow, to the point where there were times I wasn't sure if the booking was confirmed or not, whether my payment went through etc. It was a bit stressful, as I was looking at a few different back up hair stylist options and people book up quickly. When I shared my feedback, they were very apologetic and the owner, Victoria, herself wanted to make things right and offered my a complimentary "Hollywood North" facial, which she did herself! They were really responsive and seemed to actually value the feedback, rather than getting defensive. I was really impressed with how they handled this professionally and kindly.
So the facial was *amazing*! Victoria is an extremely skilled skincare expert. I'm not a regular facial goer but I have gone a few times, particularly leading up to the wedding. I had a couple not great experiences at Pure + Simple (see my other review) that kind of turned me off facials altogether. This was different, I left feeling relaxed, refreshed and my skin was smoother than it's ever been and without any redness/irritation (which sometimes happens to me, with my sensitive skin). You can read more about this specific type of facial on their website, because i can't really explain how it works... But they use this device I have never seen before to get deeper into your skin (but still non-invasively) and for my chronically dry skin it worked wonders. There were no extractions, which was fine by me because I sometimes find them really painful.
Victoria sat down with me after and gave me some helpful tips, patiently answered my questions, and didn't shame me (even though I'm pretty bare bones with my skin care routine and don't know a lot of the ins and outs... like I *just* learned what dermarolling is). She also let me know about some of their products with zero pressure to buy on the spot. I hate when people give you the hard sell after a treatment. She told me about their face cream and said I could always come back later when my cream at home runs out, but I decided to buy it then because I trusted her opinion. I will definitely be back for another facial.
They are a full service hair salon and they offer makeup services too. During my visits, I saw some other people there getting hair and makeup done and it looks like a great place to get glam before a big event. Their in-house products that I tried including an aloe vera based face cream and face/eye sheet masks are legit too.
Finally, for wedding hair/makeup services, their rates are surprisingly reasonable. They offer a good range of prices depending on the seniority of your MUA/hair stylist so they can fit most wedding budgets.
I would recommend coming here for the wedding hair/makeup needs as well as for their facials. read more