Do not go there! Not responsive at all. No respect…read morewhatsoever to clients' time. I have been told that my biopsy results will be communicated to me within 2 weeks. It's been over 1.5 months now and I still haven't heard back from them. I called, left voice messages, and sent emails, but no response at all.

I've unfortunately had multiple negative experiences with the front staff at this office. My…read moredoctor referred me here for two issues. They initially let one of my referrals time-out without notifying me or my doctor until I followed up with them after an abnormally long wait without having heard anything. They told me at that time that I was no longer in line to wait for an appointment and would need to start from scratch. So for that issue I've just had to go without healthcare attention for quite a long time because of the office's mistake. They were not courteous or apologetic about the problem on the phone. Separate to that, I did get an appointment with another of their doctors under another referral (this doctor didn't treat the first issue which is why there were separate referrals); and at that appointment while checking in the desk staff were rude and short with me and I also overheard them gossiping negatively about patients while I was sitting waiting for my appointment. Incredibly unprofessional behaviour overall that has left me with a negative impression of the service at the office. It's a shame because even though the doctor seemed to be really good, the interactions I've had with the staff are bad enough that I'll still have to seek out alternative care options.

I was referred to Dr. Schachter by my family doctor and he was such a nice man, knowledgeable,…read morecaring and took his time to explain why I had a gigantic pimple. He made sure that his staff booked me in the following week for a follow-up. He didn't charge me for the injections and I am probably sure OHIP only covers the visit. He also introduced me to his staff and the ladies at the front are so nice and welcoming. I've been to see other derms and let me tell you, if the staff at the front aren't happy, there must be something wrong at that clinic. I may consider getting my botox done by him! I wish all doctors were like Dr. Schachter!

I have purchased 3 laser hair removal service packages from Bellair (1 of which is ongoing) and I…read morehave always been very happy with the service/experience. Both front desk staff and technicians have always been helpful, knowledgeable, and very welcoming. Most importantly, I have been very pleased with my results. I initially started with one laser package and from those results gained the confidence to book additional packages/body areas. I enjoy going to my appointments and would highly recommend them to a friend!

Before booking anything here, look at the facts: Bellair Laser Clinic has an F rating with the…read moreBetter Business Bureau, 10 complaints in 3 years (including mine, which is processing), and is on Ontario's Consumer Beware List. I paid almost $1,600 for Dermamelan treatment on my back, chest, and stomach. I had no allergic reaction during the in‑clinic portion and confirmed my at‑home instructions carefully. A week later, my skin became painful, raw, and the top layer was visibly peeling. I sent photos to the clinic and was told this was "normal" and to continue my post care. It wasn't. My skin barrier was broken, and following their advice meant applying an acid product to open wounds. Within two days, I developed severe chemical burns across my back, chest, and neck. My skin is now scarred and significantly worse than before I ever contacted Bellair. It didn't end there. My in‑person assessment with Dr. Pugen was switched to virtual while I was already on my way, making it useless. As I cried through the appointment, he suggested laser treatment even though both my dermatologist and Bellair's own coordinator said it would be high‑risk for my skin type. Two follow‑up calls were scheduled; nobody called me either time and I had to call the clinic to make the appointments happen. The clinic also took very personal "before" photos of my bare chest and back, then later claimed they COULDN'T FIND THEM and they were never uploaded due to "wifi issues." They use iPads with internal storage, so this makes no sense. The violation of patient privacy is truly baffling. When I requested a refund from the director, Oscar Amar, he dragged it out for 19 days, insisted they "did nothing wrong," and eventually offered a partial refund of no specified amount. After everything, it was like a slap in the face. What happened to me here was NOT OKAY. Period. It was dangerous, negligent, and deeply unethical. Proceed with extreme caution. (my name is changed to protect my privacy)

After conducting extensive research online for the top plastic surgeon in Canada, I chose Dr. Tong…read more While his impressive credentials, specialized experience, prestigious training in the US, and expertise in cosmetic plastic surgery initially caught my attention, what truly sets him apart is his remarkable talent (and artistic eye) for intuitively knowing what will result in the most natural and beautiful outcome. I was not mistaken, Dr. Tong's meticulous precision, mastery of surgical techniques and dedication are unmatched. It's been six weeks and I could not be happier with my Asian blepharoplasty results. My only regret is not having done it sooner! The level of white glove service was unexpected -- the caring and attentive nurses and exceptional support from coordinators Jean and Shannon (you are outstanding - thank you!) made the entire process enjoyable, painless, and easy. Dr. Tong is a world-class, supremely talented surgeon. I would recommend him wholeheartedly and trust him completely. To be perfectly honest, I feel fortunate that Dr. Tong practices in Toronto.

I got lower blepharoplasty with Dr Tong…read more Doctor Tong was super informative and made me feel like I was in the right hands. The staff are always ready to answer your questions and they notify you reminders on your appointment. There was one nurse in particular during my surgery who offered to hold my hand if was nervous. I was only sedated which is scary (': but she made it a lot better! The total cost for surgery was $5022.85 I'm pretty sure a lot of people are interested in how much it would cost (:

I'm a 34 yo male and I went in to see Marina because of uneven skin tone, acne and skin tightening…read more Marina has changed my skin! She is the only skin care expert that uses a combination of technologies that actually work! I've referred so many of my friends and associates to her and they all love what she has done for their skin. She is amazing. Thank you Marnia for everything, I will be a lifetime client.

Dr. Kellett and her amazing team have changed my life. Through treatment procedures, daily skin…read morecare products and makeup my skin is better than I could have imagined. They are always there for guidance and advice and I am truly blessed to have found them.

I work outside for a majority of the day and standing under the blazing sun for hours isn't…read morenecessarily ideal for my skin condition. An acquaintance referred me to DLK on Avenue after praising the quality of their services, so I was feeling quite curious when I arrived for my first consultation. My first impression was a positive one. Right away, I was greeted by a friendly staff member who made pleasant small talk with me while confirming my appointment details. I arrived a few minutes early, so I got a chance to soak in the atmosphere of the bright, spacious lobby. It didn't take long before I felt completely at ease. My visit with Dr. Kellett was a long and thorough one. From the way she answered my questions, I can tell that she was a true professional who was very knowledgeable in her area of expertise. We had a detailed discussion about my condition, and she recommended several treatments while explaining the pros and cons of each option. Throughout our meeting, she remained kind, patient, and very sensitive to my feelings. Since then, I have been visiting DLK on Avenue for over a year and my impression remains largely the same. This is a fantastic place for quality services in skincare treatment and I highly recommend it!

I had a massage, and a facial here. I have nothing but good to say about both…read more +Spa is beautiful, and relaxing. + Was offered tea while waiting + All staff were amazing, and friendly + My RMT was excellent. The massage was wonderful. + Changerooms with lockers were clean and very tranquil + My facial was wonderful + Amazing services, and great service! I will certainly be going back.

From the owner: Discover Toronto's Newest Med Spa, Where Experts From the Worlds of Anti-Aging, Skin Care, Hair…read moreRemoval, Anti-Wrinkle Services, Foot Care and All-Natural Body Work Come Together to Give You the Most Complete Spa Experience in the City!

I completed three laser sessions for a scar and saw absolutely no results. My scar actually got…read moreworse, which the staff themselves confirmed, yet they gaslighted me and tried to blame it on me. They were unprofessional, promising results at first and then denying everything when I brought up my concerns. I do not recommend this place.

I know this clinic for a few years now - always very friendly and professional .... I don't know…read morewere the bad review coming from.... Maybe people should also consider their own character and mood in which they are... For my many , many visit over the years i never have any problems , those girls are always so nice , they offered refreshment and some beverage , and only once (! ) i have to wait a little longer , but I was informed about that right away... So in my opinion - I will recommended this clinic to everyone...

Robyn is awesome. Super professional, very thorough in talking through objectives/expectation, and…read morejust incredibly skilled. Nobody noticed I'd had anything done (other than me of course), but get loads of general compliments along the lines of being glory/well rested, or my lipstick really popping ;) Highly recommend!

Robyn is, hands down, the best injector in Toronto! I have been going to her for my preventative…read moretreatments for almost 2 years and the quality of her work is consistent, long-lasting, and always appears natural. Her chic & modernly designed clinic is located in Yorkville, with a discreet entrance off of Avenue Rd. Robyn's attitude is always welcoming & cheerful, and you quickly feel like you can tell her anything. I respect Robyn's professionalism the most because she never recommends treatments that wouldn't benefit me, is never sales-y, and never goes over-board with treatments. She has a very gentle touch which makes my experiences with her almost painless, and she always keeps track of what has worked for me in the past and references my chart thoroughly at my appointments. Her patient follow-up is great too! She offers touch-ups and always makes sure you are looking your best. I often recommend Robyn and the Refine Clinic to my friends.