I am beyond hurt, humiliated and annoyed. Currently active…read morefedelis members with some issues with our providers names on the card and Dr. BEnoY is refusing us service unless we pay immediately because shes got some bug up her butt that I had to leave the practice briefly due to getting better prenatal care for myself. The cards with her name on it are currently being mailed to us. I cant rush that... but to turn my kids away because you won't get paid right away????? Money hungry!!! I have active insurance. Stop trying to make a quick buck!! Ill tell you what this is really about though. I had no clue that my kids hmo would change too...I wanted better prenatal care for myself earlier in the year. So I switched my hmo and it switched my kids too. Sad and upset....I asked the receptionist to have her call me so I could talk to her regarding this and let her know that I wanted to return. I never got a call. Then this past Saturday....I have a recorded phone call from one of her receptionists asking me why I wanted to return to the office. Leena...lady...be real...you couldn't ask me yourself ? You couldn't reach out after we were patients there for 5 years ???? Why are you acting like we are strangers ??????? Oh...because its all business to you $$$$$$ your eyes are two huge dollar signs. You are a greedy, money hungry disgusting human! If something happens to my daughter , you are 100% going to hear from my lawyer for turning us away despite having coverage. You very well could've made this work however chose not to...and refused to even come and talk to me yourself to boot. Just kept sending your nurses in instead. I will never be returning to this practice and will caution others about what took place here today. How sad of a person you are . **editing my review to add...I just spoke to the insurance i have ...fedelis care. They stated that this is a personal preference by the provider. They said being that there was a mix up with the provider listed on the account in the portal...Nurture pediatrics could file a claim to still be paid for this visit. This is a PERSONAL VENDETTA. PROOF of how petty some people can be. I stand by my decision in saying that this in unethical...negligent and goes against your Hippocratic oath!! By no means did you put my daughters health and wellbeing first. Gross. **

From the owner: Pediatric and Adolescent careread more

My kids love her! She is a smart and caring physician, top notch!read more

From the owner: Serving families in Somerset County for over 15 years, Dr. Laura Senator and Dr. Ami Jain have…read moreopened their own practice. Welcome to Pediatric Associates of Hillsborough~ we opened on May 1, 2018! Our practice strives to provide personalized, high quality medical care from infancy to young adulthood. Our goal is to cultivate the physical, emotional and social well-being of our patients in a friendly, respectful, and compassionate atmosphere. We believe that listening to and educating children and their families is vital in achieving the best overall health. Our focus includes promoting safe and healthy lifestyles, preventive medicine, screening/early detection of physical, developmental, or mental illness, and prompt and appropriate treatment of diseases.

I am not sure if they are very busy or not, but my experience to schedule an appointment for my…read morechild's annual exam (as a new patient) has been horrible. 2 months back I called, was asked to leave details and was informed will receive a call back in 3 days. I left the voicemail and waited for a week, but no call back. So I called again and left the voicemail again. Another week goes by, but no callback. I called 3rd time and this time talked with the representative instead of leaving the message. I was told to leave voicemail and someone will call in 3 days. Told her that I already left 2 voicemails and it has been more than 2 weeks, but have not got any callbacks. Immediately her response changed. I was told that they are very busy and to try again scheduling an appointment after 2 months. If you are this busy, why are you even asking prospective new patients to provide details and leave a voicemail ? Just let them know you are not needed. My friends have shared similar horror stories about scheduling appointment at this location. I do understand that some doctors are busy, but have never heard anyone asking patients to call back after 2 months to check if the practice can schedule an appointment.

I have been bringing my kids to see Dr. Jain and Dr. Senator for over 15 years. They recently…read morestarted their own practice together and I couldn't be happier for them. Both Doctors are wonderful with my kids from infancy to adolescence. And they are great with me as well by offering reassurance because as a parent sometimes we need to hear that we are raising good kids. I always walk out of that office feeling better as do my children. Their brand new office is kid friendly, clean, and organized. Their staff is always smiling, friendly and courteous. I never have difficulty getting an appointment if my child is sick. If you are in the Hillsboro or Manville area this is an easy commute for you. I live 40 minutes away, but well worth the commute when you trust your child's doctors.

I brought my daughter to this office on June 1, 2026, with a severe stomach virus. Before we even…read morearrived, I called multiple times and couldn't get anyone to answer the phone. Ironically, when I later returned to pick up medical records, I overheard staff being reprimanded for not answering calls, so this clearly isn't an isolated issue. The biggest problem throughout this experience was the front desk receptionist. She was consistently rude, dismissive, and unprofessional. During my daughter's sick visit, I was told she might not be seen because my debit card on file had been replaced--even though my children have active Medicaid. Thankfully, the doctor agreed to see my daughter, but that conversation should never have happened. After receiving my replacement card, I contacted the office explaining that, due to financial hardship, I was uncomfortable keeping a card on file because I couldn't risk unexpected charges. Since I was told my children wouldn't be seen without one, I requested copies of their medical records. Communication was poor from the start. I repeatedly had to follow up just to receive responses, and although I was told the records would be emailed, they never were. When I finally picked up the records, my daughter's vaccination records were missing. I was then informed the office had never followed up with the previous provider despite having nearly a year to do so. When I calmly asked why I had never been notified, I was met with a dismissive attitude, inappropriate comments, and a complete lack of professionalism. It wasn't until I mentioned pursuing legal action that the office finally took the records request seriously. Dr. Jiang has always provided excellent medical care to my children, and I have no complaints about her as a physician. Unfortunately, the front office experience overshadows that. Poor communication, difficulty obtaining records, unanswered phones, and unprofessional treatment of patients have left me with little confidence in this practice. One final observation: after reading this practice's responses to other negative reviews, the person handling them often comes across as defensive and combative rather than genuinely addressing patients' concerns. Constructive criticism should be met with professionalism and accountability, not hostility. That pattern only reinforces the experience I had. The medical care is good, but the customer service needs significant improvement

You have to pay a copay/deductible or can't be seen (RED FLAG) She will tell you what Google…read morealready told you nothing more,because physicians now days DONT CARE about helping or dig deeper to help diagnose a patient. patients are just numbers (Insurance paycheck$$ ) The medical assistance are NOT kids friendly (quite, straightforward, zero interact with kids) Sadly, our health system now is all about Insurance paychecks. We need/ deserve better doctors.

We don't want this to happen with another family…read more When my daughter was under 2 years old, I repeatedly brought her to this practice because I was concerned about how pale she looked, her poor appetite, and her overall condition. Despite expressing these concerns during multiple visits, my requests for further evaluation, including bloodwork, were dismissed. Over time, my daughter's condition worsened and she eventually developed severe anemia, including a heart murmur associated with her condition. Looking back, this was especially concerning because her heart was routinely examined during appointments, yet the seriousness of her symptoms was not recognized. It was only after seeking appropriate evaluation that the extent of her anemia was identified and treatment began. To this day, she continues to require follow-up care related to this condition. Doctors do not always know best, but this doctor's poor judgment and failure to take our concerns seriously could have led to a life-threatening situation for my daughter.

The doctor is very sweet, she always helps. If I have any concerns, she helps me with my 4 children.read more

I an age when the medical industry gives you the choices of being rushed through the assembly line…read moreat an "urgent care" office or seeing a series of nurse practitioners who run an office rarely visited by a doctor, I was on a search for a real doctor. One that knew her stuff and was interested in the back story. One that was open minded enough to discuss the situation with the patient, but guided by her expertise. I'm glad I found Dr. Auletta. I'll spare the details of the circumstances that lead me to this doctor, but I had called over twenty other offices that day looking for a doctor who would treat my wife for something that seemed like too stable of an issue for an emergency room but too time sensitive of an issue to visit doctor after doctor looking for a decent one where we had moved. She was off duty - it was her day off, but she answered the phone and discussed the issue, calming me down and getting us in the office at the first chance. We've been seeing her for years and have both moved in different directions, much to far to visit her office, but every time I am rushed through a doctor's office who tells me their computer system is down so they don't know my medical history, but that they don't want to hear about it because they're too busy to listen to the patient, I think of how much I would love to move back to where Dr. Auletta could be counted on and had a doctor-patient relationship with us. I see a review complaining about if her secretary could understand English or was aware of some vaccination, and I can't help but think that person missed the point. How many doctors have you been to that take the time to discuss how you've been feeling and then work through the issues, step by step, rather than just writing you a script and pushing you out the door? And how many times have you talked to "the girl on the phone" and had it lead to an answer from a doctor, and not just some guessed nonsense the secretary made up to get you off the phone and in the office for another co-pay? It is true that the office isn't the pretties building in the classiest looking place, but hip decor and upscale office buildings will never cure your illness and may show that a doctor is willing to focus on those things to draw you in, rather than trying to draw you in by being a good doctor.

If you want exceptional medical care, Dr. Auletta should be your first choice. I have been a…read morepatient of Dr. Auletta's for many years, and I rarely write reviews, but here it is warranted. Dr. Auletta is one of a kind. She is truly a patient-centered physician that takes her time with each patient. She actively listening to concerns and has always treated me with exceptional kindness and respect. This kind of care, along with her skill and extensive knowledge, is a rarity. I wish more physicians practiced like she does.

I had my children's files sent here when we moved to the area on the recommendation of a friend…read more They have terrible hours, and no one EVER answers the phones. When ever they've called me back, it's been at 7pm. Attempting to get an appointment in the first place was awful. Then the office is dingy, dirty and outdated. There isn't even a sign for pediatrics on the door - just the laser hair removal she does on the side. They needed to use 3 cuffs to take my daughters blood pressure - the first two didn't work. The third the girl 'wasn't sure' if it worked or not. When she asked my 4 year old to read from the eye chart, she covered half of the letter she pointed to and then claimed my daughter had poor vision. Today, I was supposed to come pick up my children's files so I can take them to a different pediatrician. They told me 'Come after 3 Monday' it's now 3:42 and there is still no one here. The answering service said they 'called in at 2:46 to tell us that no one would be in the office til 4' Great. I've been here since 3. I'll just sit in the parking lot with my two children until someone decides to show. **just left the office - an hour and fourty minutes after I was told to get there. I enjoy the sign that notes how very valuable the doctors time is, when they make a patient wait over 1.5 hours to pick up a file**

I have seen multiple Doctors in this practice. Each one of them are excellent and very…read moreknowledgeable. I highly recommend if you are having foot trouble. The office staff is very friendly.

This is a quick five stars for a simple visit. I was having pain in my right foot which the doctor…read morediagnosed as a little arthritis and shoes which gave too little support. Staff were pleasant and professional. Additional offices in Bridgewater, Denville, Plainfield. Vernon.