I filled out the pre-approval form online. Tim texted me and asked some questions on what type of vehicle I was looking for. I explained that I needed a full-size SUV or Mini Van because I have a mobility scooter. He wanted to set up a scheduled meeting at the dealership. I explained to him that I am 62yrs old and do not play games. I would not be coming in until I am approved and see the vehicles that I am approved for. He responded and I quote "I totally understand, and we wouldn't dare disrespect by playing games, but the customers who come in person usually get an answer the same day and find the whole process much easier. Besides, wouldn't you rather drive away with your nicer newer ride today or tomorrow? instead of a week or two from now?" LOL.....games! I guess he didn't understand that I am older and smarter than him!! read more

KD was great and the approval process completely painless. Great customer service and was able to drive away with the truck we wanted. Great job guys and KD you rock!! read more

Don't go here. I had a terrible experience. It's so terrible. I can't even write in here. I feel like they're running scam. They get people in there telling them about a seven dollar down payment and then when they have more money to put down My advice to you is when you're giving credit. Don't tell everybody in the lobby and don't tell your customers in front of everybody that sitting in the lobby because we all heard what happened A lady had more money to put down there yesterday they change their mind they denied. Her credit because they told her bank all she had was seven dollars to put down and they didn't have any cars in that price range for seven dollar down payment. I heard them tell her that later in the lobby ! Yeah, I feel so sorry for this woman she was elderly they don't call you in when you credit score fails they tell customers in front of everybody in the lobby! I feel so sorry for this woman she was elderly and she was kept saying please this is embarrassing. Why are you telling me this in front of everybody , you need to call us in the office and tell us about our credit not tell us out in the lobby in front of everybody ! that's just unreal medical has HIPAA laws. Why don't they? The whole time the senior woman kept saying I have more down payment I can give you as much as three thousand down. "Oh, I thought you wanted to seven dollar down payment. "He told her. She said no I don't want a seven dollar down payment. He explained that the seven dollar down payment was for $7000 vehicle. She said I don't want that If I wanted a $7000 vehicle, I would buy it cash she told him I I want a newer car that I can pay out "don't go away we'll work on it. " Oh yeah now your talking he told. Her He said $5000 down payment that would work she said no I don't have like that maybe half of that in front of everybody. He put her in a serious wrisk she could've got robbed I heard the whole conversation. Of course they didn't finance me either. they left don't go here you're wasting your time.!!!!!!!!' if you want to be embarrassed, and toad, know if I have a hoe people in the lobby as to where to go I heard the lady said "you think I'm white trash you think I don't have a down payment you-told my bank I don't have a down payment" Good luck with your car. I hate my morning don't go here and also told her that they rarely ever get a seven dollar down payment. She kept telling him over and over. I have a down payment understand I have a down payment I understand everyone heard what was said. were all in the lobby !!!!!! read more

They don't give enough warranty to extend out with your car even a an old year, and that where they need to improve on warranty at least three years! read more

I drove an hour there after explaining to them my credit situation and that I didn't have a down payment they urged me to come because they could guarantee to get me into a car met with someone completely different and got denied within 10 mins they just make people waste time to come there and don't put the effort in that they use to get you in luckily I personally wouldn't recommend wasting time if you know your credit situation already don't let them talk you into coming read more

Raceway Motors - Used Car Dealers Near Me - Lufkin, Texas

the only reason why it says its a 3 star place is because that the people that gave it 1 star are idiots. this place was the best .Ross and Heath helped me with lots of stuff. a 10/10 dealership read more

Two times I've been to RaceWay motors and I never got a car they're not like they say they are they got nice car yes the salesman was nice but I still need a car our truck that is two times I've been there read more

Our Grandson bought a small suv from the on the 19th of February 2022 on his way home the back axle literally exploded. When my son who is a mechanic went to look at it there was no grease in the axle. Dry as a bone. There is no grease on the underside of the car. But they say their mechanics went over it before listening it. Now he has no way to go to work no money to get another vehicle and raceway is like oh well you bought it not our problem. This place doesn't care about people just selling what ever however they can read more

Raceway Motors - Broken axle - Used Car Dealers Near Me - Lufkin, Texas

First of all this is not "deals" for the people. Don't buy a used car here unless you're desperate for a ride. Seriously. The manager, the owners son was trying way to hard, was out of line and rude. When I told him I couldn't make the "deal", he tried making me feel bad and basically was trying to sell me a car by making me feel guilty about wanting a cheaper price per month. Couldn't meet my budget when I know they could have they were trying to get as much out of me as possible. It was seriously one of the worst places I went to shop for a car. I do not recommend this place unless you have no other options. Not to mention the car was way over blue book value. I went to a real dealership and got a brand new car with lower interest and lower monthly payments rather buying a used overpriced can with insane interest and high monthly payment. read more

trash truck had an oil leak failed to fix it 3 times to tell me "oH ITs bEeN oVeR 30 dAYs" all they want is your money.. for the peoples pocket nothing more read more

I found myself needing a newer 3/4 truck and Raceway had one that was a perfect match for my business. My wife and I stopped by one evening after closing time to look. We got on their website to look at truck details. I got a call from salesman Jason Lewis the very next morning. He was very friendly and professional throughout the entire painless process. Jason was not high pressure and I didn't feel like he was filling me full of Bull just to get a sale. I highly recommend Jason Lewis! If you are looking for a newer vehicle, go see Jason at Raceway Motor Company. read more

I went in about five days ago to get a car I called beforehand and asked if they had any cars for 500 down and the lady said we have a lot for 500 down I then told her my monthly income and she said that was really good so I made an appointment went in and was met by Jason. He took my information and said that my income may be an issue which is not what I was told so he said I needed a cosigner and that credit was not an issue I just needed more income so my son said he would cosign. I called back and Jason informed me that he was finishing up the paperwork and would call me back. I waited and he never called me back so I called his cell phone and he said it was slow at work and he was finishing the papers and he would call me back. Two hours later I called back and talked to someone who said Jason wasn't even at work that day and they couldn't get my information from his computer but they were going to try and if not David was going to start a new application. But no Jason was still "working" on it. I finally went up there after I got tired of being lied to and they said were not going to help you unless you have a bigger down payment or a different co signer. I can not stress enough about staying away from this place because their nice when you first walk in and then they tell nothing but lies and when they respond with our employees don't lie well that's a lie in itself. read more

I was driving a car with 227,000 miles, voluntary repo on credit and no large down payment. Andrew my salesman was the bomb! We was not only professional but made me feel so at ease. Let's face it car buying is STRESSFUL. But Andrew and the staff at Raceway had me in and out in less than 4 hours. I'm in a nice 2017 car, low miles, low payments I could afford and I don't feel scammed! Go see Andrew and tell him Peggy sent you! You won't be sorry! read more

I listened to their commercials on the radio for weeks and was always skeptical, i was used to dealerships running my credit denying me and forgetting about me and moving on to their next big fish but, for some reason i decided to give Ross and Lenny a shot . my case was particularly difficult and they never gave up they tried every single route they could to get me into a nicer newer car and they came through for me. Got me into a nice car with a low payment. I will refer anyone and everyone to them. To Ross and Lenny i want to say thank you for you proving to me that some salesmen still look out for the little guys of the world. read more

Really good customer service, friendly employees,the salesman Andrew was a really big help and went out of his way to help overall really pleased with my experience at raceway. read more

Last year I got a car from Raceway motors in Lufkin, Texas and 8 months later it apparently ended up needing a new motor. Now I'm in my early twenties trying to finish college with no vehicle and about to have a repossessed car on my credit. I worked really hard to build my credit up just to have to deal with something like this. I would never recommend this place to anyone else. I tried to go back and talk to them about it and they couldn't even make time to work on it themselves and recommended me to some local mechanic that I never heard of. Never again. Needless to say, I had to take it to a manufacturer. And the story goes on. read more

We had the best experience at Raceway! Our salesman, Ross, was so friendly and helpful. As was the entire staff. They helped get me into my dream car the day I walked in. Altogether it was a wonderful experience and we'll definitely be back when we need another vehicle. read more

I recently bought my second vehicle from Raceway. It is the third car bought by members of my family. I love dealing with Angie, Lonnie, and all the gang. They are all family but they act like great friends. It was nice to do business with a company where everyone treated each other so respectfully. They got me a great deal on financing and even ordered a replacement manual for my vehicle. Angie was very concerned with the car being comfortable for me since I drive in to Lufkin from Corrigan. I really appreciate the concern. I will probably never use another car dealer with them in town. I would recommend anyone looking for a GOOD used car to visit with them. read more

I recently have been without a car until I went to Raceway. Jay helped me find a wonderful car for a reasonable price and now I am happier than I have been in a long time. Jay was wonderful! He was nice and considerate and really knew what I wanted. I definitely recommend getting Jays help if you are looking for a really nice and affordable car! Thanks Jay! read more