First of all I have bought 7 cars from Rex Perry since moving to East TX but I was totally…read moredisrespected when I bought my used Tucson from them in August I ask for a carfax Kyle said it was clean no accidents well I didn't like the way it drove so I traded it in first thing the finance manager ask me did I know it had been in an accident of course I said no so Rex Perry absolutely lied to me I lost 7000 dollars in a span of 2 months so all I can say is if you want to be lied to and disrespected by a dealer please go buy your next vehicle from Rex Perry

You know how everyone compares car salesman to snakes in the grass? Well, the sales manager, Muncie…read morePowers, at Rex Perry Autoplex is a copperhead in the leaves that you never even see until you step on it and get bit. I put a deposit down on a car because I was waiting on the sale of my vehicle to go through with another dealership. After giving it some thought I decided I wanted to trade my vehicle in on the car that I put a deposit down on because Muncie gave me a (verbal) comparable offer. I was asked to bring my car in to finalize everything and work the deal out and Muncie ended up changing my original offer, which changed the numbers we had already discussed. I wanted to think it over before I pulled the plug and before I left the dealership, he handed me a check for the deposit amount that I had put down, which I immediately clocked as a red flag. Shortly after leaving the dealership, I made the decision to go through with the updated numbers and called the dealership to let them know I would be by the following day (it was 15 min prior to close). I was transferred to Muncie's voicemail so I called again the next morning at 8:30 AM and was told that he had customers in his office and that he would call me back. After not receiving a call back I ended up calling the dealership again and was told Muncie had already left for the day. I was then transferred to my salesman, Jeremy (which I have nothing but GOOD things to say about) who informed me that Muncie sold the car that I was trying to buy. My family has purchased numerous vehicles from Rex Perry in the past. My dad currently has a vehicle sitting at the Rex Perry service department that's waiting on $3,500 worth of repairs and my mom is awaiting an estimate from Rex Perry on a trade in since she's currently looking for a Denali Acadia. We like to do business locally when we can, but when the locals you try to do business with could care less about earning or even keeping your business and are only looking to make a dollar, it's very discouraging and disappointing. If you're looking to buy a car just find the best deal, which isn't going to be at Rex Perry unfortunately.

this man is very rude! havent had car 15 days and he dis not care it broke down. Paid money down…read moreand he said he still had to pay to get car fixed this man does bad bussiness and only cares about money. Please do not buy a car from this place I'm reporting him first thing in am

Never buy from this place. Cars are spruced up trash. Hard to believe he's still in businessread more

We have to give a star to rate a place of business. Terrible service from Sales "Bobby". He…read moreinsults you, threatens/challenges you, and talks about things that you say, "who cares". He is a waste of time. Tells you "should be man enough to come in. . ." Insults your vehicle not being of particular value even though it is a 2024 GMC pick up with 6000 miles. Brand NEW. Business deal was complete with pricing and asked for a different sales person to deal with. Jason Gound called me and said I put Jason in a bind. I shared with Jason Gound that his sales persons words got Jason in a bind by telling me (the customer) to be man enough to come in. . .I told Jason that if I could deal with someone else then I would purchase vehicle. Jason said that I had to sit in front of the person "Bobby" that challenged me and finish the deal. I don't believe that I should sit and pay money for a vehicle and poor service to purchase a vehicle. Good thing for CLASSIC CHEVROLET in Grapevine Texas that while on the road was able to put the deal together and now I am driving away with the new 2024 Texas Pickup truck that I am paying for with EXCELLENT SERVICE. Let it be a lesson that better prices come from a huge volume dealership with EXCELLENT service. Great Job JASON and his crew, NOT!! This is not slander it is the TRUTH. If the shoe fits - WEAR IT!!! Stay away from Gound Cheverolet SALES. Remember, I had a deal to purchase a truck that JASON said I would have to sit with the Jerk "Bobby" to complete the deal. YOU LOSE. I will search every social media available to tell the truth. This is the condensed version of what happened. If I was to write about how Jason handled my 2 calls with his yelling and telling me if this is what a christian does, go ahead. I say if this is how you handle people you pharisee, then keep it up.

I needed to get my battery checked and I was told it couldn't get checked because my truck started…read moreup. The guy TOLD ME MY Yukon had to stay over the weekend. I went right to Auto Zone no Questions asked checked my battery and it was bad. The young man put me another battery on within twenty minute's. My husband wasn't pleased he purchased my truck at Gound. I didn't like going there for my oil changes so unfriendly and unprofessional! Tipton Ford don't treat you much better. They greet you, offer you coffee, and a paper to read and so on. Gound need a whole new make over!!!

SERVICE!!!! Took my car in for basic warranty work, was told…read moreit would be two days. Now I'm going onto week 2 waiting. Along with this they cut my cats off WITHOUT asking and wanted $1000 to replace them. No one answers the phone anymore and when they finally do you are automatically put on hold again for 5+minutes, just to never get a straight answer out of them. I don't know if it's just my agent or the whole service department, however it's getting ridiculous.

What a great dealership. You can tell the manager does a really good job hiring and training his…read moreemployees because the sales person we had the previous to deal with was absolutely awesome! My son and I wanted a new Raptor and this Simone of the few dealerships in the Inited States that does not "RIP YOU OFF" and add $5000 on top of the Raptor's MSRP. The truth is we found several dealerships between here and California that will also sell their Raptor's at MSRP but the sales guy we met over the phone was what I call first class. I don't want to use his first name because I don't want to violate any of Yelp's guidelines so let's just say his name could also be your favorite type of pasta dish. LOL On top of that we were created by two different super nice people just walking in the door and then we met the general manager. After we kind of met everyone we then really got to see what a great dealership this is. I can't say enough about how awesome we were treated, at first I really was regretting flying from California all the way out to the middle of Texas but at the end of the day I'm very thankful that we did. Not only did we get a great truck but we got it at a great price and the way we were treated the staff at this particular dealership reminded me of how it used to be back in the day when you went in to buy a car. Keep in mind that we bought another matching Raptor just two weeks ago from a dealership back home in California. We paid more and the service was completely different. I would like to say thank you very much to everyone that helped out with this particular transaction and I'm not joking when I tell you we will be back when it's time to upgrade to the Raptor R. Thanks A

America's Car-Mart (Nacogdoches) is the WORST car dealer ever! DO NOT, I repeat DO NOT ever go…read morethem! Save yourself the trouble, stress and heartache and just go find some other less dishonest car dealer to work with. They do nothing but sell LEMONS. They make promises they never keep, never return phone calls, they cheat you every way they can. And no one who is ever in the office (if they are ever there) can help you. If you actually do manage to find a way to talk to someone all thry do is pass the buck, NO ONE takes the initiative to try and make something right. I shouldn't have signed when I did and I knew I shouldn't but I had already been with out a car for 4+ months and it was the best one on the lot. (They tried to sell me one that the AC didn't work, a different one the drivers seat was broke laying all the way back and had no handle to even try to adjust the seat, one had a faint knock and the list goes on!) I haven't had this car 6 months and I've had to repair and replace so many things! Yes I realize a used car comes with it's own issues but I seriously doubt they even check out the vehicles before they put them on the lot (I mean how can you miss a broken driver's seat!!!) They have no sense of service, if you walk in trying to do anything but pay your bill you'll be met with rudeness and attitude. They sure know how to fake it when they are trying to get you in a car though!!!! Just don't, find someone else to work with, anyone else has got to better than this business!!!!!! They feed heavily on those in tight/desperate situations and then they hang you out to dry while they are milking every last penny out of you they can!

Came to Car-Mart after our family van broke down. I didn't expect them to help us out as much as…read morethey did, but we were so grateful! They got us rolling again and the process went quickly. I thank them so much!

in the last week-Edit I came from Austin just to get a great…read moredeal on a used 2017 SUV! The experience was fast and painless. I decided I didn't want to get another car in a big city and deal with land sharks and finance manager b.s. ! So happy with my purchase and glad that I made the drive to get a vehicle here! -Cassandra ATX

Class act business! Peppard is one of the longest running dealerships in Nacogdoches, and they've…read morestayed in business for a reason. They are actually honest! The owner and salesmen we very kind and personable. We bought a 10 year old vehicle that had a few little issues and we were very surprised and pleased that they were all handled by the dealership before we even picked up the vehicle. They offered a complimentary warranty and also very reasonably priced extended warranties. I would highly recommend this dealership to anyone looking for a cheaper used car.

Would not recommend purchasing a vehicle from this dealership. My husband and I purchased a vehicle…read more(08 Chevy Equinox) earlier this year. Within the first week we had contacted the business about issues with the vehicle due to being told we had a 30 day warranty. In which the owner replied that the warranty doesn't cover it and there wasn't anything that could be done. Within the first month our new reliable car that we spent thousands on was barely running and we've had to replace numerous parts since. Now just 6 months after, the car does not run! Every problem is not something new or due to poor handling, and was hidden to be "sellable" in which we were the lucky family to be stuck with it. This is a newer vehicle in which was described as great condition and perfect for our family. You will not get your money's worth here and unfortunately will probably end up with a broken vehicle just like us. Beware please.