America's Car-Mart (Nacogdoches) is the WORST car dealer ever! DO NOT, I repeat DO NOT ever go…read morethem! Save yourself the trouble, stress and heartache and just go find some other less dishonest car dealer to work with. They do nothing but sell LEMONS. They make promises they never keep, never return phone calls, they cheat you every way they can. And no one who is ever in the office (if they are ever there) can help you. If you actually do manage to find a way to talk to someone all thry do is pass the buck, NO ONE takes the initiative to try and make something right. I shouldn't have signed when I did and I knew I shouldn't but I had already been with out a car for 4+ months and it was the best one on the lot. (They tried to sell me one that the AC didn't work, a different one the drivers seat was broke laying all the way back and had no handle to even try to adjust the seat, one had a faint knock and the list goes on!) I haven't had this car 6 months and I've had to repair and replace so many things! Yes I realize a used car comes with it's own issues but I seriously doubt they even check out the vehicles before they put them on the lot (I mean how can you miss a broken driver's seat!!!) They have no sense of service, if you walk in trying to do anything but pay your bill you'll be met with rudeness and attitude. They sure know how to fake it when they are trying to get you in a car though!!!! Just don't, find someone else to work with, anyone else has got to better than this business!!!!!! They feed heavily on those in tight/desperate situations and then they hang you out to dry while they are milking every last penny out of you they can!

Came to Car-Mart after our family van broke down. I didn't expect them to help us out as much as…read morethey did, but we were so grateful! They got us rolling again and the process went quickly. I thank them so much!

We drive 2 hours to Tipton Ford to purchase a vehicle we saw on their website that met our needs…read more We were greeted with great customer service from Alfredo, Sales. He answered our concerns. Debated over veterans discount and trade in value. Douglas, Mgr., helped us resolve our concerns. We would highly recommend this dealership. In addition, Veronica, Finance, was very helpful explaining documentation we were signing. Thank you for a very nice experience. Please go to Tipton Ford for your next vehicle.

The BEST service department I have ever dealt with !!! Ronnie Coates and his service staff were…read moresuperb !!!

We have to give a star to rate a place of business. Terrible service from Sales "Bobby". He…read moreinsults you, threatens/challenges you, and talks about things that you say, "who cares". He is a waste of time. Tells you "should be man enough to come in. . ." Insults your vehicle not being of particular value even though it is a 2024 GMC pick up with 6000 miles. Brand NEW. Business deal was complete with pricing and asked for a different sales person to deal with. Jason Gound called me and said I put Jason in a bind. I shared with Jason Gound that his sales persons words got Jason in a bind by telling me (the customer) to be man enough to come in. . .I told Jason that if I could deal with someone else then I would purchase vehicle. Jason said that I had to sit in front of the person "Bobby" that challenged me and finish the deal. I don't believe that I should sit and pay money for a vehicle and poor service to purchase a vehicle. Good thing for CLASSIC CHEVROLET in Grapevine Texas that while on the road was able to put the deal together and now I am driving away with the new 2024 Texas Pickup truck that I am paying for with EXCELLENT SERVICE. Let it be a lesson that better prices come from a huge volume dealership with EXCELLENT service. Great Job JASON and his crew, NOT!! This is not slander it is the TRUTH. If the shoe fits - WEAR IT!!! Stay away from Gound Cheverolet SALES. Remember, I had a deal to purchase a truck that JASON said I would have to sit with the Jerk "Bobby" to complete the deal. YOU LOSE. I will search every social media available to tell the truth. This is the condensed version of what happened. If I was to write about how Jason handled my 2 calls with his yelling and telling me if this is what a christian does, go ahead. I say if this is how you handle people you pharisee, then keep it up.

I needed to get my battery checked and I was told it couldn't get checked because my truck started…read moreup. The guy TOLD ME MY Yukon had to stay over the weekend. I went right to Auto Zone no Questions asked checked my battery and it was bad. The young man put me another battery on within twenty minute's. My husband wasn't pleased he purchased my truck at Gound. I didn't like going there for my oil changes so unfriendly and unprofessional! Tipton Ford don't treat you much better. They greet you, offer you coffee, and a paper to read and so on. Gound need a whole new make over!!!

SERVICE!!!! Took my car in for basic warranty work, was told…read moreit would be two days. Now I'm going onto week 2 waiting. Along with this they cut my cats off WITHOUT asking and wanted $1000 to replace them. No one answers the phone anymore and when they finally do you are automatically put on hold again for 5+minutes, just to never get a straight answer out of them. I don't know if it's just my agent or the whole service department, however it's getting ridiculous.

What a great dealership. You can tell the manager does a really good job hiring and training his…read moreemployees because the sales person we had the previous to deal with was absolutely awesome! My son and I wanted a new Raptor and this Simone of the few dealerships in the Inited States that does not "RIP YOU OFF" and add $5000 on top of the Raptor's MSRP. The truth is we found several dealerships between here and California that will also sell their Raptor's at MSRP but the sales guy we met over the phone was what I call first class. I don't want to use his first name because I don't want to violate any of Yelp's guidelines so let's just say his name could also be your favorite type of pasta dish. LOL On top of that we were created by two different super nice people just walking in the door and then we met the general manager. After we kind of met everyone we then really got to see what a great dealership this is. I can't say enough about how awesome we were treated, at first I really was regretting flying from California all the way out to the middle of Texas but at the end of the day I'm very thankful that we did. Not only did we get a great truck but we got it at a great price and the way we were treated the staff at this particular dealership reminded me of how it used to be back in the day when you went in to buy a car. Keep in mind that we bought another matching Raptor just two weeks ago from a dealership back home in California. We paid more and the service was completely different. I would like to say thank you very much to everyone that helped out with this particular transaction and I'm not joking when I tell you we will be back when it's time to upgrade to the Raptor R. Thanks A