My mustang went into the shop and it took them about 2 1/2 weeks to get my car back, and no…read morecomplaints what so ever. The shop made my car look exactly how it was the first day I got it, exceeded all of my expectations went above and beyond along with a nice wax and polish when I picked it up. Almost made me burst out tears of joy for how my car looks now. This shop takes pride into what they do as a profession and I wouldn't have wanted anyone else to have worked on my car. Big pros to Extreme Collision Repair, for going above and beyond for my car.

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.

I love this place! They installed a stereo for me when I was in high school and again this year in…read moremy Wrangler. They are fast and friendly and I'll be going back for a remote start package and possibly a speaker upgrade

Great place! They were recommended for seat covers so I gave them a try. Took three weeks to…read moremake, 90 minutes to install and they look excellent! The covers fit my seats exactly. They do a lot more than stereo, saw just about ant vehicle accessory you can imagine.

I have recently moved into town a few months ago and was in need of a new windshield. My old one…read morehad a long crack almost in the line of sight that I knew wouldn't pass the inspection. Long story short, I called Nac Auto Glass and was immediately given an appointment time for the next day. When I walked in, one of the guys was already ready for me. He installed my windshield in about an hour, and I was on my way. I will definitely give them a call if I need glass service in the future!

The manager is really helpful and nice, she got me a great price and I got my new windshield the…read morenext day! If I ever need another one done, this is the place I'll go! Thanks :)

If I could give zero stars, I would. This dealership operates like a scam--repossession after just…read moreone week of a missed payment is outrageous. When I called to resolve the issue, the manager was not only unhelpful but downright rude and tacky. Their customer service is appalling, and their policies feel designed to trap people. Do yourself a favor and avoid this place. There are far better dealerships out there that treat customers with the respect they deserve

Outstanding customer service. I was dealt with patiently and kindly, and they put a lot of effort…read moreinto explaining everything to me and providing a detailed estimate as well as excellent work. I emphatically recommend anyone looking for a mechanic to come here. Especially those who don't know much about cars - they are very honest and do not take advantage of people. As a woman, we usually have to bring a man with us to any mechanic so as not to be lied to. That's not the case here and that is so rare. I can say with confidence Family Auto is the absolute best you'll find in the Lufkin area.

The guys at Boatman have bailed us out of a jam with our tires several times, and are always easy…read moreto deal with. They stay very busy due to their quality work, so plan on dropping your car off if possible. They communicate well regarding repairs, and have even passed up higher dollar services when they weren't required. Not many places have the integrity to turn down extra money when the service isn't truly needed, but I trust the guys at Boatman.

Wal-Mart told me I had a Strut leaking. I called Boatman, asked how much would it cost to replace…read morethe (2) two front struts? They said, bring it in so we can check. After driving our car, the guy came in and said, it sounds like a Honda issue. That when applying the brakes, it makes a weird sound. I told Ben that a couple bolts from the Caliper bracket had fell out. So we dropped off the car this morning and I called about 1:00 pm. They said the car was ready, we paid CASH $4,000. HOWEVER. OUR CAR IS STILL MAKING THAT WEIRD NOISE WHEN BRAKING. They had the front end apart to R&R the Struts. I guess they figured that the Brake issues wasn't worth worrying about. Just got off the phone with Lee. He seemed surprised as well. And just bring it back? They had it for half a day. The guy who test drove it seemed concerned? Please, someone tell me, What, what am I missing? I even told Ben, while the tires are off, if they could make sure those bolts to the caliper bracket were tight. I do not understand, they knew I had concerns about the brakes! Truths Matter, Leslie

2010 Honda Accord VSA and ABS lights are on dash…read moreWhat do you charge to check it out? Do you do repairs? Thanks 875-4574

Brann's did an outstanding job getting my son and me back on the road after an overheating issue…read more They diagnosed the system thoroughly and completed the repair expediently. The team was upfront and honest throughout the entire process. If I lived closer, I would bring all of my vehicles to them for service. Highly recommend!

The best place to go for oil, tires or repairs in Lufkin. The service is top notch and you couldn't…read moreask for more.

Angelina tire is dependable and looks out for the customer. That's all you can ask for these days!!read more