This place has no customer service. We bought a case of beer from them. Opened one at our boat…read moredocked down the road and it wasn't just skunky it was nasty! Went right back to the store to switch it out and they said no. If they don't want to return beer than they should not sell skunky beer! Don't get it cold then store it warm then sell it cold! They told us this was a state law that they could not return it. Not only has the liquor store returned beer for us but the nice people at the Shell station right across the street have returned skunky beer us before. I will shop at the Shell from now on. BTW don't get the nasty ice cream either!

nice people, great prices on imported beer. Great surrond sound at the pumps, great music selectionread more

My husband is sweet to everyone, and all he was doing was going in this store to get a C4 for work…read more The old Landry who's the cashier is usually nice to him. But yesterday when he was doing his usual C4 run, she refused service because she said his shirt was "sick". He has never gotten anything but compliments on his shirt. It's by a popular artist and he's definitely not the only one who wears it. It shows nothing she should've been offended about. The kid isn't hurt, and hell death may not even be for the kid. It's a joke and the fact she kicked him out over it makes me livid. Don't support this store, they'll sell items for crack but they won't sell an energy drink to you if they don't like your shirt. Absolutely ridiculous.

Gas is priced higher than other local stations. The outside pumps don't allow payments so you have…read moreto go inside. You'd think with as many people drive by the place this would be fixed by now. It hasn't been available at least since 2011.

Horrible service they accused me of stealing when I was browsing lighters right in front of a…read moreworker I found one I wanted to but I was looking for specific type they didn't have it so when I js grab the regular one i told him just this then proceeded to accuse for stealing a lighter that cost like 2 dollars when I was willing going to pay for one i felt he was being prejudice towards me based off of my skin color he proceed to threaten me with cops and when I told him I'm leaving and no longer wanting to buy anything the pulled up his camera and reviews the footage in front of me and my friend and clearly showed me NOT STEALING them proceed not to even apologize full of scum bags in there and the place is so filthy wouldn't even recommend going in there to use the restroom

This store is a little out of the way but when you have a high performance car that needs good fuel…read morethis is where you go. I cant remember the last time I actually went inside this store because I always pay at the pump. So i cant tell you what the inside looks like or if the bathroom is clean but I can tell you that the fuel is always great. I stop here because they have great fuel and have just about every week for the past 12 years.

Sam's charged $360.00 on my credit card for an item I did not order and refused to refund my money…read more I have been a member for 23 years and this is how they treat people. Go to costco.

If I could give this store negative stars I would. It would be -5 based on February 12th's…read moreexperience. We needed to provide a document showing that we're tax exempt. We shopped then proceeded to the Customer Service counter so their system can scan it. We never received a printed copy, it's all electronic. After speaking with a "manager" Kim, confirmed that we needed a printed copy. We asked if we could email it & they print it for us. No. My business partner asked if we could email it to the Optical Center (she'd previously done this when visiting them). No bc not only did it need to be a printed copy, it needed to be an ORIGINAL copy. This seemed absolutely wrong because how can you verify it's an original copy? We asked to speak with someone else. She then called someone. We later found out this manager, Belinda, was at home. Confirmed an original copy. How do you know the difference between an original and printed? At this point Kim is very dismissive waiving us off. Telling us she wasn't going to go back & forth with us. Left the store without purchasing. Printed a copy. Called 3 other locations; they confirmed only required a printed copy. The website confirms to provide a COPY. Drive back to the store. Tell Aaliyah we talked to other locations & website confirms. She asked for my ID. Kim walks over still on the phone. Takes the form from Aaliyah and tells us it has to be an original copy. We try to tell her about the website and she can call the Buford location to confirm. She turns her back on us while on the phone Still requiring an original form. She talks over us, repeatedly. I tell her if she stops talking & actually listened for a minute, she would hear what we're saying. Throws her hands up, walks away. Says I told her to "shut up". Not my words; I clearly stated she needed to stop talking to listen. Not the same. I waited a bit then walked to see if I could find someone else to help. I see Kim & approached her to come a a resolution. She chose to walk off again. I walked with her & asked how to resolve. She then stated that I was harassing her, threatened to call the cops. I told her to call the cops & give the number. She made a smart remark. (BTW - I have recorded proof of this conversation.) I return to the counter. They send Karla over. They need an original copy. BUT WAIT THERE'S MORE. Not only do they require the original form, it now needs to be notarized. First a PRINTED copy, then an ORIGINAL copy, now this girl tells us we need a NOTARIZED copy?? What exactly are they notarizing? It comes from the state of Georgia. What would a notary be notarizing, a signature that's not required on this form? This form has the name of our business, address, and date that the tax exempt started. KARLA was unhelpful and more dismissive than Kim. She didn't feel safe proceeding. Stating she wasn't going to keep going back-and-forth with us. We're simply giving you the information that's on your website, has been verified by other locations & you refuse to listen. Karla also told us we could drive to Buford since they confirmed it. Why would we drive 30 minutes out to do something because of the incompetence of you and your team members? Kim has returned with Belinda on the phone. Requested to see the same form. Tells Aaliyah to proceed. Karla is still at the other part of the counter blabbing her mouth. Kim tells her that Belinda called somebody else because she thought it needed to be notarized and they confirmed it did not. I told Kim she owed us an apology for being wrong about the store's policy & how she mistreated us. She says wasn't going to go back and forth with us. Our information being keyed in the computer is absolute proof that you were wrong. However, you owe an apology bc you were disrespectful, dismissive and rude. Customers are not always right, but when they are right AND you've been disrespectful to them, you need to admit it. She once again walked off again. Information keyed successfully. They returned our cart that we were had. (We later realized that they removed several items without letting us know.) We proceeded to the cashier. We clearly see Kim, Karla and another associate sitting on the furniture near the checkout lines. We know they're talking about us because they keep making eye contact and quickly looking away. Unprofessionalism at its finest. Learning opportunity and you all failed miserably. All but the exception of AALIYAH. She was very helpful, rational and respectful. The only one we spoke with who actually listened. She unfortunately was being ill-advised by her management team. Serious conversations & training need to be required for Kim and Karla. Customer service skills are severely lacking. They need to be taught how to communicate with customers appropriately. The level of disrespect displayed by the management team was asinine & unwarranted.

This place was nice. Now those gas prices were surprisingly low to the area. The bathrooms are…read moreclean at this one . Fresh coffee in the morning so I would say they do try their best.

It's as good as any other hall county establishment of the same nature, in my opinion,!read more

--Location/Parking-- Along I985, Easy to access from the…read morehighway. Hardly any traffic blocking entrance or exit to the facility. Plenty of parking along the side. Located in front of a outdoor storage unit. --Ambience-- I didn't go inside and only filled up gas and went. No issues with the pump. The wash station near the pumps were well stocked. --Service/Staff-- No interaction with the staff because the gas pump was self-service --Products-- Only got gas and go. --Capacity-- Size was a typical gas station in size. I didn't go inside to inspect or gauge it. --Overall-- Location, location, location. The gas station is in a good spot in Gainesville.