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    RaceTrac

    3.1 (8 reviews)
    Open Open 24 hours

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    2 years ago

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    7 years ago

    Friendly service and consistent quality. The only downside is they run out of half-and-half every now and then for coffee

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    6 years ago

    Gas prices were great. Parking lot has multiple entrances. And they had plenty of pumps.

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    16 years ago

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    5 years ago

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    15 years ago

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    9 years ago

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    Sam's Club

    Sam's Club

    2.5(27 reviews)
    0.5 mi
    $$

    Sam's charged $360.00 on my credit card for an item I did not order and refused to refund my money…read more I have been a member for 23 years and this is how they treat people. Go to costco.

    If I could give this store negative stars I would. It would be -5 based on February 12th's…read moreexperience. We needed to provide a document showing that we're tax exempt. We shopped then proceeded to the Customer Service counter so their system can scan it. We never received a printed copy, it's all electronic. After speaking with a "manager" Kim, confirmed that we needed a printed copy. We asked if we could email it & they print it for us. No. My business partner asked if we could email it to the Optical Center (she'd previously done this when visiting them). No bc not only did it need to be a printed copy, it needed to be an ORIGINAL copy. This seemed absolutely wrong because how can you verify it's an original copy? We asked to speak with someone else. She then called someone. We later found out this manager, Belinda, was at home. Confirmed an original copy. How do you know the difference between an original and printed? At this point Kim is very dismissive waiving us off. Telling us she wasn't going to go back & forth with us. Left the store without purchasing. Printed a copy. Called 3 other locations; they confirmed only required a printed copy. The website confirms to provide a COPY. Drive back to the store. Tell Aaliyah we talked to other locations & website confirms. She asked for my ID. Kim walks over still on the phone. Takes the form from Aaliyah and tells us it has to be an original copy. We try to tell her about the website and she can call the Buford location to confirm. She turns her back on us while on the phone Still requiring an original form. She talks over us, repeatedly. I tell her if she stops talking & actually listened for a minute, she would hear what we're saying. Throws her hands up, walks away. Says I told her to "shut up". Not my words; I clearly stated she needed to stop talking to listen. Not the same. I waited a bit then walked to see if I could find someone else to help. I see Kim & approached her to come a a resolution. She chose to walk off again. I walked with her & asked how to resolve. She then stated that I was harassing her, threatened to call the cops. I told her to call the cops & give the number. She made a smart remark. (BTW - I have recorded proof of this conversation.) I return to the counter. They send Karla over. They need an original copy. BUT WAIT THERE'S MORE. Not only do they require the original form, it now needs to be notarized. First a PRINTED copy, then an ORIGINAL copy, now this girl tells us we need a NOTARIZED copy?? What exactly are they notarizing? It comes from the state of Georgia. What would a notary be notarizing, a signature that's not required on this form? This form has the name of our business, address, and date that the tax exempt started. KARLA was unhelpful and more dismissive than Kim. She didn't feel safe proceeding. Stating she wasn't going to keep going back-and-forth with us. We're simply giving you the information that's on your website, has been verified by other locations & you refuse to listen. Karla also told us we could drive to Buford since they confirmed it. Why would we drive 30 minutes out to do something because of the incompetence of you and your team members? Kim has returned with Belinda on the phone. Requested to see the same form. Tells Aaliyah to proceed. Karla is still at the other part of the counter blabbing her mouth. Kim tells her that Belinda called somebody else because she thought it needed to be notarized and they confirmed it did not. I told Kim she owed us an apology for being wrong about the store's policy & how she mistreated us. She says wasn't going to go back and forth with us. Our information being keyed in the computer is absolute proof that you were wrong. However, you owe an apology bc you were disrespectful, dismissive and rude. Customers are not always right, but when they are right AND you've been disrespectful to them, you need to admit it. She once again walked off again. Information keyed successfully. They returned our cart that we were had. (We later realized that they removed several items without letting us know.) We proceeded to the cashier. We clearly see Kim, Karla and another associate sitting on the furniture near the checkout lines. We know they're talking about us because they keep making eye contact and quickly looking away. Unprofessionalism at its finest. Learning opportunity and you all failed miserably. All but the exception of AALIYAH. She was very helpful, rational and respectful. The only one we spoke with who actually listened. She unfortunately was being ill-advised by her management team. Serious conversations & training need to be required for Kim and Karla. Customer service skills are severely lacking. They need to be taught how to communicate with customers appropriately. The level of disrespect displayed by the management team was asinine & unwarranted.

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    RaceTrac - servicestations - Updated May 2026

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