--Location/Parking-- Along I985, Easy to access from the…read morehighway. Hardly any traffic blocking entrance or exit to the facility. Plenty of parking along the side. Located in front of a outdoor storage unit. --Ambience-- I didn't go inside and only filled up gas and went. No issues with the pump. The wash station near the pumps were well stocked. --Service/Staff-- No interaction with the staff because the gas pump was self-service --Products-- Only got gas and go. --Capacity-- Size was a typical gas station in size. I didn't go inside to inspect or gauge it. --Overall-- Location, location, location. The gas station is in a good spot in Gainesville.

This place was nice. Now those gas prices were surprisingly low to the area. The bathrooms are…read moreclean at this one . Fresh coffee in the morning so I would say they do try their best.

It's as good as any other hall county establishment of the same nature, in my opinion,!read more

Several fountain drinks were out of order. No lids for large cups. Employees were stocking shelfs…read morewhile no one at register.

We are not in this area often but we have stopped at this particular Racetrac on several occasions…read moreto use the restrooms and to purchase coffee or fountain drinks. We have always found the store to be clean and well-stocked and have not experienced any problems or issues. On our most recent visit this past Saturday afternoon, the store was busy, but the restrooms were clean and stocked, my wife got coffee, and I purchased a fountain drink. We were in and out very quickly and used the self-checkout kiosk. I understand at peak times and crowds things may get different, but with our experience, I would still stop here and recommend it to others looking for this type of store location.

Just left the store for the 6th time in 2 months trying to get a Dr.Pepper Icee. Haven't gotten one…read moreyet. The machine on the left is never working, might as well get rid of it.

Friendly service and consistent quality. The only downside is they run out of half-and-half every…read morenow and then for coffee

Clean store stocked with all the items you'd like to find in a convenience store. The bathrooms…read moreare clean and the prices are fair. Staffed with friendly people in a good location to get your gas in the morning. The independent owners do a nice job keeping this place looking sharp.

This place has no customer service. We bought a case of beer from them. Opened one at our boat…read moredocked down the road and it wasn't just skunky it was nasty! Went right back to the store to switch it out and they said no. If they don't want to return beer than they should not sell skunky beer! Don't get it cold then store it warm then sell it cold! They told us this was a state law that they could not return it. Not only has the liquor store returned beer for us but the nice people at the Shell station right across the street have returned skunky beer us before. I will shop at the Shell from now on. BTW don't get the nasty ice cream either!

nice people, great prices on imported beer. Great surrond sound at the pumps, great music selectionread more

We called to inquire when to return a Budget rental truck, when the truck was returned during that…read moretime frame the woman who was there was unable to complete the paperwork because she said her son does it and he had already left. When we explained that the deposit was a cash deposit, she was still unable to assist. We had to ask for her son to be contacted in which he advised the deposit would be returned on the credit card that the reservation was made with. We advised him that the deposit was a cash deposit and that we lived two hours away and would be unable to come back another day to return the truck. He advised we could leave the truck and that they would mail the reimbursement. We asked for the paperwork be noted with the date, time, mileage and fuel level on it and to supply us with a copy of it. The son said we could note whatever we wanted and that he would close it out when he came in. The truck was filled up at their fueling station and parked at their designated, unsecured location. The following day the gentleman called me and advised that the truck had not been refueled and that almost $30 worth of fuel was put in it so they would be deducting that from the deposit. He then advised US that there was no credit card on file so we could pick up the remaining deposit anytime. We ended up having to call the corporate office to get this mess rectified. Save yourself the pain!

As a visitor to Gainesville, GA, I do not always find a SHELL gas station, but when I do, I make it…read morea point to stop and fill up. Thus, I took advantage of this easy to get to SHELL station. The rental car was down to a quarter full. I do not need to go inside the store as the pump took my SHELL credit card. Fill it up with 81 Octane will work. 8.5 US Gallons at $3.149 US Dollars. Great, I am happy to have stopped at this SHELL gas station, and let's get back on the road again.

Came by here for gas before heading to Kennesaw. It was a typical gas station. The person at the…read morecounter was polite, the bathrooms were ok, at least they weren't filthy! Would come by here again