Julia was exceptional. She guided us through the process and selection for our bathroom.read more

I had a question about a tub/shower unit I purchased from Roche Supply in 1995. The person I spoke…read moreto could not have been more helpful! She went above and beyond to find an answer to my question. I left feeling like you don't get that kind of excellent service at a big box store! I will definitely go back there!

I recently couldn't find a replacement interior sill at any local hardware store. Knowing this…read morecompany has been around a long time I went into their showroom and was immediately greeted and helped by the counter person nicknamed Ziggy! She told me my order would arrive in 4 days and had my order placed in a few minutes, took my name and number and I was on my way! Sure enough everything came in as ordered. Ziggy Immediately helped me cut the materials and had them loaded into my vehicle before I could turn around and cut the next piece! These trim pieces were above my expectations for quality and the customer service here at Dirlam Brothers is a step back in time, when your local hardware store cared and took the time to make sure your business meant something. I would highly recommend contractors and homeowners trying to remodel by themselves, to experience the quality of a local hometown hardware store where customer satisfaction is done efficiently and with professional care! Thank you MD and Dirlam Brothers.

This place is a local business in Dingmans ferry. I just recently had a deck built and this place…read morehad all the material I needed to get the job done. Staff and manager are great and respectful. I can even return all the left over materials. Thanks Dirlam Brothers!!!!!!

Knowledgeable personnel, well stocked, reasonable pricing. I've been in the hardware business for…read more40 years. This outfit is in the upper decile.

A spacious hardware store, that stocks anything a do-it-yourselfer or contractor could use. They…read morehave a full line of Stihl outdoor power equipment, in addition to the everyday hand and power tools that contractors use. The customer service is also good.

Great service. Amazing focus on customers. Found everything I needed. way better than Home Depotread more

Stihl Doesn't Stand behind Their Products Anymore…read more In March of this year I went to use my Stihl MSA220C battery operated chain saw and it would not start. I had paid a total of $849.92 for the saw, 2 batteries and the battery charger. Not exactly chump change. I took it to the place I purchased it, Luhrs Hardware in Hawley, PA, to be checked out and repaired if necessary. On March 20 Luhrs advised that the saw was not worth repairing, because the motor brushes had seized up. Just throw it out and buy a new one. I subsequently emailed Stihl about the product failure, which appears to be a manufacturing defect. The saw, purchased November 5, 2020, has been used only sparingly, and not commercially. Motor brushes shouldn't seize up. I offered to ship the defective product to Stihl (at my expense), and since the warranty had expired, I offered to pay "a reasonable fee" to have it repaired. This is what I sent to Stihl: "Purchased Stihl MSA 220C on 11/5/2020. Use saw only sparingly (home use, not commercial) This season tried to use saw and it would not start. Had it inspected at a Stihl dealer and was advised that the motor brushes seized and the saw was toast, said it wasn't worth repairing & to throw it away. Before I do that, I am inquiring whether Stihl will stand behind this product and make a repair for a reasonable charge if I ship it to you at my expense. I have long had Stihl gas powered chain saws, blowers and weed whackers, all still alive & working fine, this is my first Stihl battery product and I am really disappointed in this. Kindly adise," Stihl's rather curt response today (May 9) was they would not repair it, even for a fee. Thomas, Sorry to hear about this experience. It looks like the saw has surpassed the warranty period. In this situation we will not be able to provide assistance with a repair. Sincerely, Tim Bowser Technical Service Representative. --------------------------------------------------------- STIHL INCORPORATED 536 Viking Drive Virginia Beach, VA 23452-7391 Internet: www.stihlusa.com This is outrageous, since the product failed due to no fault of my own, and Stihl will not evenr fix it for a reasonable fee. I have been a loyal Stihl customer for more than a decade, and have a Stihl gas chainsaw, blower, weed whacker. Therefore, I will switch to Milwaukee-brand tools from now on, since Stihl does not stand behind their products. And it is my duty to let you know about their arrogant disregard for their customers, even when their product is defective.

Really good selection of hardware and friendly helpful service…read more Saved us when one of the toilets in our rental got blocked.

Timmy and all the folks at this place are Great people! They go above and beyond. Good and…read morefriendly. I am glad they are always there for me. They ARE the BEST!

Do NOT purchase any Pittsburgh brand tool from Harbor Freight. I have a Pittsburgh 25 ft. tape…read moremeasure that broke. The tape measure has a life time warranty. Harbor Freight refuses to honor the warranty. First, they require you to present picture ID for the process. They then scan the driver's license into their system. I didn't need my driver's license to make a purchase. Where does this information go? They retain the information in their system and sell it to third parties. I was a victim of identity theft. I don't allow anyone to process my driver's license. Then they want a receipt. The tape measure was given to me as a gift. Who keeps receipts? Bottom line, is that the tool has a life time warranty. It should not matter if I purchase it or if it was given as a gift. There was NO money being exchanged. Go elsewhere for your tool needs.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

First time here. Glad to have this store in my area. I went in for a quart of Benjamin Moore paint…read moreand a roller. 29.99 a quart! lol the price of convenience I guess. The store has a lot of stuff. The people were friendly.

Came here to get ice melt, called they said 50 lb bag for $35. When I arrived in the afternoon,…read morethey told me 50 lb bags were sold out, but they all they had were 20 lb bags. He said I guess you need 2, I agreed. Charge $44 for 40 lbs. Thinking they took advantage of a desperate situation