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    R M Enterprises

    5.0 (1 review)

    Services - R M Enterprises

    Appliance repair

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    11 years ago

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    Reno's Appliance - Our new kitchen. Fridigaire microwave and stove, and a Samsung refrigerator.

    Reno's Appliance

    (88 reviews)

    $$$

    It pains me to write this review, as we've done 2 kitchens and a laundry room with Reno. It seems…read morethe top notch quality had had become accustomed to has gone to the wayside. We had a problem with a kitchenaid freezer that turns out to have been a known issue. Fine. Now we've been through 3 ovens. The first was run by the installers for an hour and looked like someone had cooked a pizza inside. It has stains all over it. Second one came completely dented on both sides. Third one was accepted and seemingly ok until a few days later we realized the bottom drawer has a huge dent in it. I've attached a photo. At this point I can't imagine Reno wants to engage any further with us as they've replaced it twice. This just marks a decline in expected quality. We go to Reno for the great service and products, but if we can no longer receive that, we'll go to the big box retailers. Update 9-10-21 Reno contacted me and made it right. Rather than replacing the entire unit again, the dented drawer was removed and replaced. We love Reno's and I want to make it 5 stars but the communication is still lacking. We were supposed to receive a call confirming when the delivery would occur; we were not home but fortunately the babysitter was there to receive the delivery. We will probably still continue to shop there for our future appliance needs. Update 03.02.2026 Unfortunately, past experiences were not one-offs, but rather early signs of decline. As I've stated, I renovated 2 kitchens with Reno plus 2 washer dryers. The microwave I bought there just a few years ago died. I called up and said give me a replacement, here is my credit card. This was in August. Easiest sale in history. Well, Reno proceeded to drag this out into December until they finally just ignored me. The first microwave had a broken fan. The installer said something wasn't right. I called, got another. Same problem. A third didn't even make it into the wall - a floor test revealed it was a manufacturer's issue. Weeks go by and I have to constantly email or call. The next solution was to give me a smaller microwave from another brand. The owner of the company sent one of those cards in the mail "welcoming" me to the Reno family. I emailed him as well - no response. My final note to them was congratulations, you got my money. You will never get another dime. Frankly, go to Lowe's or Home Depot if you want this level of service. There are other boutique appliance shops out there that would be glad to have my money.

    We deeply regret using Reno's Appliance. We paid over $30,000 for a high-end appliance package and…read morethen paid an extra $850 for a complete startup package that was clearly not performed properly. Tape was left stuck on the refrigerator and freezer shelving, and I have spent hours removing it myself. We also discovered the bottom drawer was broken, which was either ignored or never inspected in the first place. The lack of care and attention to detail is shocking. The dishwasher was installed without anyone verifying it functioned. It never worked, it could not be fixed, and it took three months of constant follow-ups and arguments to get a replacement. No accountability, no urgency, and no respect for the customer's time. For premium pricing, the service should be premium. This was the opposite. I would not recommend Reno's Appliance under any circumstances.

    Yudin's - New laundry appliances

    Yudin's

    (61 reviews)

    $$

    Just recently purchased a new DW from Yudins in Wykoff. Although I've been in the area for 20yrs,…read moreI've never gone there. I'm from a different location before moving to Wyckoff and have used a reputable large company from my previous area. Although they have been good for years, I thought I'd give my local company a try. WOW! Superb! They knew everything about what they sell, have a great inventory in stock & was able to schedule deliver in just 2 days. New installed, old removed & all good. In just 2.5 days!!! Wonderful service, great delivery & installation. Can't be more pleased ! Thank you everyone at Yudins. Btw, better price then those rat race hwy chains.

    I found the customer service lacking . I ordered a microwave and told the salesman on purchase…read more that I could only be home after 12:30 PM . The day of delivery I got a text saying the installers would arrive between 12-4 .I called the store to see if they could help , but THERE WAS NOTHING THEY COULD/ WOULD DO . I called the installers who had no problem with my request . The installers entered my kitchen , pulled out the existing microwave , cut the calking around it , then told me that the moldings of my cabinets were detaching , and they could not be responsible . Also they would not be responsible for my tiled backsplash . NOTE: This microwave has been replaced before with no problem, with the same backsplash , and the same cabinets . The installers reeked of cigarette smoke. They called the store while in my kitchen , took dozens of pictures, never unpacked the unit, and left, but they had the store on speaker, and I could hear myself being berated , criticized and finally dismissed for my simple request ! There are plenty of appliance stores , so my advice is to avoid Yudin's . BTW, all my windows are open because my home reeks of cigarette smoke and the bad karma the installers brought with them !

    Overstock Appliances

    Overstock Appliances

    (7 reviews)

    I wanted to share with you guys my experience with Overstock Appliance in Paramus on route 17!!…read more I had to replace my fridge, as it had defintly seen its last days. Ok... first I don't waste time with reviews. Good or bad ... however, my experience with them made me put keyboard in hand to actually write a review. These guys are a family run business and I was skeptical at first to go in bc most people referred me to PC Richard and Best Buy, Home Depot etc. but I went in to see and what I found was the most helpful staff who heard my concerns and they were able to work within my budget and more so. They delivered the new fridge not even 24 hrs later and took away the old one. Class act, professional and have the same brands the other vendors have - but at a better price. This was not a used item. It was brand new. Out of the box. I actually know this will be the only place I purchase appliances from now on and wanted to let you know that Greg is a great contact for anyone; there are no high pressure sales pitches or know it all attitudes. Humble business owners who care about their customers. I truly believe it's because they are a family run business. They have stoves, microwaves, dishwashers, washers, dryers, freezers and more. Just wanted to let you all know in case you are looking for a new appliance. Warrantee as well. Their Showroom is located at 703 NJ-17 Paramus, NJ 07652 201-347-3905 Great place. 10 stars if I could!

    There installation is terrible. I've bought a range and a washing machine there and they either…read morescrewed up or didn't complete the installation of both The few dollars you might save isn't worth the hassle of dealing with amateurs.

    R M Enterprises - homeappliancerepair - Updated May 2026

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