If I could give this Belle Tire location zero stars, I would. Absolutely pathetic customer service…read moreand management. I made a 12:00 PM appointment specifically for an alignment. The GM, Bob, personally checked me in, so there should have been absolutely no confusion that I had an appointment and was waiting for my vehicle. I then sat there for TWO HOURS, watching customers who arrived after me get serviced while nobody bothered to give me a single update. Bob, the GM who checked me in, never once came over to explain what was happening or why my car hadn't been serviced. Eventually, I had to go ask for a status myself. Another technician--not Bob--finally looked into it and told me I had somehow been marked as a "drop-off." How does the GM personally check in a waiting customer with a scheduled appointment and then have that customer entered as a drop-off? After wasting two hours of my day, they finally told me they couldn't perform the alignment because of wear on one tire. It took TWO HOURS to determine that? If the tire prevented the alignment, someone should have inspected it shortly after my noon appointment and told me immediately. The most unacceptable part is the complete lack of communication and accountability from the GM. Based on my experience, Bob's handling of this was completely incompetent. A general manager should be making sure customers are taken care of, not checking them in and then apparently forgetting they exist while people who arrived later are serviced. Belle Tire management should seriously evaluate whether Bob should be running this location because service like this does nothing but hurt the business and drive customers away. They certainly lost my business. Unprofessional. Disorganized. Incompetent management. Two hours completely wasted. I would NEVER recommend this location.

Crazy expensive for windshield wipers! I will not ever get these replaced at this location ever…read moreagain. Paid $86 for small SUV wiper blades. Ahhhhh

ZERO STARS, BEWARE!!! If you want your car to get extremely messed up then take it to Cassidy…read moretires. I have been a loyal customer for 8 years, i had a family member who was a mechanic for years and just recently moved away, and he would always use Cassidy and always recommend the place for me for tire issues. I got a new car about a year ago so it had been some time since I've been to the shop. i took it in last week for a simple tire rotation and balance something that would have costed me just under $100 has turned into a literally nightmare and costing me hundreds. Cassidy tires stripped my lugnut and claimed to me that the car came in that way, well that doesn't make any sense considering we were able to take the tire off by hand the night before and now the next day it's stripped and can't come off? Weird. Took it to another shop which confirmed with us that it seems like Cassidy put the impact gun on too aggressively and it stripped the lugnut... now i wouldn't have an issue if Cassidy would take responsibility for the issue but they refuse to, they want to charge us $175 an hour to fix a lugnut that they messed up... i am really not one to bash a place or leave a negative review but Cassidy tire has made my entire week and last week a living hell considering i had to get a rental car now because im in an out of town wedding this weekend. my car will need well over a hundreds of dollars in repairs to fix Cassidy's mistake, when they easily could have let me know they stripped it and taken responsibility. If you take your car here, enter at your own risk and just know that if they make a mistake they will not fix it. I also wanted to say that this shop is under new management and it's no good. I know for a fact if it was the same old store manager that I've always dealt he would have made it right and fixed the mistake that day. I'm extremely frustrated, upset and stressed from this large financial burden all caused from Cassidy tire.

Went back for tires for my Benz SLK. Did a great job. Nice folks. Fair price. My go to for tires…read morenow.

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

I want to specifically recognize Michael and the entire team at Discount Tire in Carpentersville,…read moreIL for an outstanding customer experience. What impressed me most wasn't just how well Michael handled my needs--it was watching how he and his team treated every customer who walked through the door. They were clearly working short-staffed on an extremely hot and busy day, yet they remained professional, positive, attentive, and focused on taking care of people. Michael demonstrated exactly what great leadership and customer service should look like. He was communicating with customers, supporting his team, managing expectations, and making sure everyone was taken care of. You could tell the entire crew was working hard, and not once did I see the circumstances become an excuse for poor service. I hope Discount Tire's corporate leadership recognizes Michael and this Carpentersville team. Employees who continue to deliver this level of service under challenging conditions deserve to be acknowledged. They represented the Discount Tire brand exceptionally well. Thank you, Michael and team. Your hard work absolutely did not go unnoticed. Five stars and well deserved.

Discount Tire is my go-to for tires. They are efficient and quick. Their prices are comparable and…read moretheir service is excellent. I got a flat yesterday, brought my car in immediately without an appointment. They were able to diagnose where the leak was and unfortunately it was in a spot that wasn't where they couldn't repair it. Since I got my set of tires from them and it fell under their warranty, they were able to prorate my new tire at almost half the cost. $140 out the door for a brand new Bridgestone Drive Guard Plus run flats. I'll continue to come back here for my tires . Pro tip: they can repair your flats for you for FREE even if you didn't buy your tires there!

The men were VERY nice that work there. I called on a Thursday for a diagnostic look at my car and…read morean oil change. I got in on Saturday before Easter. They were able to go through my car, find the most immediate problems, and offered prices. Not once did they pressure me to complete any work. In fact, they just asked what I would like done and I was able to choose what I wanted. I highly recommend this shop for your car needs!!!

Mike and the guys at Huntley auto are amazing. Great place to take your daily drive or your prized…read morepossession. From oil changes to complete engine installation. This is my go to place

Service is 5 star. My only issue is really a corporate problem and not this individual location…read more They didn't as me when I bought my new tires if I wanted the protection plan. I went back next day and had them put it on. It is extremely pricey. No wonder they did not offer it. Worked was done well and quickly. I have used them to fix a flat as well as these two new tires on another vehicle. I usually go to Discount tire. No complaints other than how far they were for me. I was first sold to start coming here when discount could not get me in to fix a flat, however the new Belle that just opened next to them got me in right away, fixed while I waited and then told me no charge. I will be back in future, just will pass on the protection.

Ryan, you and your staff are angels. I saw the sign that said Free Air. That caught my attention…read more In my back seat I had a 4 year old wearing a Sonic costume called Shadow with a 12 inch bike in the back with 2 flat tires. Well, NO TIRE TOO SMALL !!! The kind staff aired up the little guy's little bike and we were off to ride the bike. I did not get a chance to properly thank you. So, I will do it publicly.... THANK YOU!!! You made our day complete. I will definitely be back when I am in need of wheels. You have proven yourselves to be of great customer service. Thank You

I needed an oil change on my VW and they were able to fit it in on the same day. Great service and…read moreexcellent customer service.

2015 Sierra Denali 6.2L…read more Brought all my own rear brake parts including parking brake shoes. They installed all my parts in a couple hours and charged me reasonable price for work completed. Brought truck back for oil change 04/11/24' with my oil & filter charged $14 less than multiple chain stores. Definitely knowledgeable in all areas and done completed when said. would recommend. Thanks Again

Stopped for a washout. Very slow. Behind one other flatbed driver . Took more than 40 minutes to…read moredo his simple wash.

From the owner: Conveniently located off I-90 at Exit 42/US-20, this Speedco location offers oil change and PM…read moreservices, light mechanical services, an expansive tire selection, Emergency Roadside Assistance and all the amenities connected to a Love's Travel Stop. With our nationwide network growing, Speedco is equipped with cutting-edge tools and equipment to meet your needs. Speedco locations are committed to getting you back on the road safely and quickly.

Chihuahua tire shop fixed my flat fast! Great service, honest prices, and super friendly. WiFi's…read moredecent

Ruben and Victor were both extremely helpful. I had a cut in my old tire and while they didn't have…read morethe replacement I needed, they put on my spare for nothing! amazing guys.

One of the few honest, small-town mechanics left. They will explain to you exactly whats going on…read moreand exactly what needs to happen to fix it. I don't bother asking anymore, I just give them my truck and trust whatever they do. They've never overcharged me. They are always busy for a reason. Everyone that has lived around here for long enough knows this is the place to go.

Good service, honest mechanics and fair prices. Been a…read morecouple of times and have gotten good advice and if their is something they don't do, they are good to give your a recommendation of who can do it.