They have the brands we use for our animals, and at reasonable prices. Plus, often adoptable cats,…read morea grooming area for dogs, and fish, all things Baby K wants to see. This is a standard one, in a mall. Friendly service. A big selection (though not a lot of varieties of the cat food we use, at least not as many as some locations.) Free entertainment for the kid, decent products at decent prices. A win.

Company rules are ridiculous. I bought a kittan there. They made me buy a carrier to take the cat…read moreout of the store. That was the only time the carrier was used, tags still on it. Yesterday, I asked an employee if I could return the carrier. She looked up the purchase by my phone number. She said I could get an instore credit but not a refund since it was past 30 days. Today I take the carrier into Petco and they tell me nothing can be returned after 60 days. It's no wonder people steal. Wronged by a large corporation, it's the only way a customer can get their money back. AMAZON is the best. I will never shop Petco again!

I like Petsmart a little more than Petco for some reason, but they don't carry all the brands we…read moreuse, and sometimes prices are a little higher. Still, we go to both, and so when in Newark we went to both. Here, we checked out the fish, and adoptable cats, for Baby K's enjoyment (we don't need any more animals.) We did get some fish tank decor, as home decor/toys for K. Hey, fun is fun. Service was good. We saw a dog in the store with a customer, always fun. Easy access in the huge mall.

In a county with plenty of pet stores to choose from, PetSmart is a cut above the rest. When I…read morewalked into this location, I was greeted by a friendly clerk that asked if they could help me find anything. From entry to exit, each associate I encountered was very kind. I buy a limited ingredient brand of dog food for my pups and was pleased to see PetSmart had just what I wanted at exactly the right price. I also picked up some grain-free dental treats and some chew toys for my poochies. This PetSmart location offers grooming services, pet training, and adoption services. The grooming salon is located in the back of the store. PetSmart also has necessities for cats, fish, reptiles, small bets and birds. I was happily surprised to see birds for sale; they looked happy and well taken care of! Check it out and make sure to sign up for Treats membership; it's their loyalty program.

I purchased a rabbit from here on 11/07/2020. Before purchasing her the lady double checked the…read moregender for us to make sure it was a girl. A couple of months go by and my female rabbit starts to develope something odd 'downstairs' after close inspection we found out the rabbit we had purchased was not a girl but a boy. Which is not a big deal to us. We still love him regardless. Not only did the lady get the breed of the rabbit wrong but also the gender.

I only rated one star, because I could not rate less. This guy deserves-10 stars. I had put over…read more$5,000 in to my tank and paid Matt to setup my tank and do water changes every two weeks. The first month was ok by month 6 Matt did a water change and introduced ick into my tank and killed all my fish but one and then tried to sell me more instead of replacing them. I read online that as long as you take all the fish out of your tank for 6 weeks ick will die out of your tank. I didn't need Matt for that six week period, I took my water weekly to Rivers to Reefs to get it tested and they even showehow to test my self,and my water conditions were perfect. My coral was thriving beautiful. I was a loyal customer to Matt and it was about time for a water change and I called Matt he came to my house looking high and changed my water and left everything dead. When I called him about it he said he could have been that my nitrates were to high, but when I told him I had the water tested just days before and the water conditions were perfect he said he may have put in fresh water but he was not going to replace any coral or any fish and if I want to get my money back I should I have my lawyer call him. I'm in the process of taking him to court now but the guy is a real loser, buying fish or coral from him or having him do you water changes is VERY HIGH RISK Updated this review in response to the scum bag store owner he never tried to mend the relationship, a law suit would never be involved if he just replaced everything he killed in my tank. DO NOT MAKE THE MISTAKE of doing business with Matt if you value your aquarium, I think he will kill everything in your tank, my tank was maintained by Matt and the picture you see is his REAL WORK. For aquariums Matt is dangerous!! VERY HIGH RISK Proceed with caution!!!!

Bought a $100 anemone on Thursday late afternoon, went back on Friday and saw they were having a…read more30% off sale Friday and Saturday. Asked if I could have a credit since I did not know they were having a sale. The owner refused to give me a credit saying "we don't know when we are going to have a sale until the day of" the worst customer service and I will NEVER by another product there. I recommend Coral Farms of New Albany and Rivers to Reefs in Gahanna as excellent alternatives. Guy may know his corals but he doesn't understand customer service!!!

I cannot say enough good about this place. Between the hospitable boarding, to the vet services,…read moreand the absolute genuine care for the well being of our pets, they can do no wrong. I want to give a shout out especially to Dr. Maimone, who is the primary caregiver for our beloved Lab "Dixie" aka "Dixiecup". A little history, Dixie is an American Black Lab who turned 9 this past summer. She is a 9 year old puppy! She's got a spice for life and having fun like no other dog I've ever owned, and she is absolutely the sweetest dog you could ever meet. In October 2022 she got dealt a raw hand, and she was diagnosed with grade two, Subcutaneous MAST Cell Tumor Disease (which is an aggressive form of doggie cancer). Dr. Maimone was the one who performed the surgery to remove some tumors that showed up and had them tested. Dixie had an incision that was about 20 inches long due to multiple tumors being found and removed. Our options were limited, we could do chemo or radiation at the tune of $35-45,000. With no guarantee of success. So we made the decision to keep Dixie as comfortable as possible with palliative care, and once it started to affect her quality of life then we would have to make that dreaded choice to let her go. Dixie was given a prognosis of 3-6 months life span with this disease. We were absolutely heartbroken. Dr. Maimone explained that the MAST Cell is a histamine releasing cell, and that Dixies body was over reacting to said histamine, which was causing the tumors to form. She recommended that we try a benedryl and steroid regimin to try and counteract the histamines being released. We agreed to this treatment to try and give Dixie the comfort she deserved, and to be able to enjoy the time she had left with us. At three months we went in for a checkup and Dr. Maimone said she was pleased with Dixies condition. 6 months came, and Dr. Maimone said she was no longer seeing any progression of the cancer. Then at 9 months, Dr. Maimone said "I think her cancer is in remission". At 1 year, Dr Maimone did another checkup with complete blood work etc, and told that Dixie now had a clean bill of health, and that there werr no signs of her cancer whatsoever! Today, at 15 months, Dixie was out back chasing squirrels and playing with her ball like nothing was ever wrong with her. I cannot thank Dr. Maimone enough for her care and love of animals, especially Dixie. By her hunch on the treatment plan, she has truly given Dixie a miracle. And we are truly thankful and humbled by her genuine care. Thank you again Dr. Maimone! Because of you, Dixie bear the odds and KICKED CANCERS ASS! We are forever in your debt.

I've used this vet for different times of my life with different animals as sometimes I lived…read morefurther away. Whenever I moved back to the area, I always returned to this practice. Dr. Hurst is amazing in the care she provides and follow-up services. When my geriatric pup had to be euthanized due to spleen failure, she was so empathetic and sympathetic. She provided a book I could borrow to share a beautiful story with my younger son that helped him with the tragic loss. More recently, I had rescued a dog from the county shelter that tested positive for intestinal worms. Dr. Hurst was fantastic as she provided the necessary care and continued follow-up until the dog was "free and clear". She even called after each testing herself (unfortunately the first round didn't clear him up) to discuss directly with me. She also made suggestions on items like probiotics and other helpful things I often keep large-xlarge dogs and knowing Dr. Hurst has equine experience, also gives additional help with the bigger pups and the varying care they need vs the smaller dogs. I had a cat years ago and received equally wonderful care. The staff is also super nice and always helpful. I often suggest this vet to those in my area looking for a vet for their pets. Great practice. The sister practice is also wonderful and it's really nice knowing you have a vet on call always between the two for emergencies.