Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Good polite, respectful people that did good work and reasonable price and done quicklyread more

They care about their customers and it shows!!! Deeply appreciate the outstanding work and amazing…read morepeople I have met throughout the entire process.

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more

Nick is an exceptional person, and he goes above and beyond for his clients. He is kind and…read moreethical. The value he gives for quality of work is unmatched. Not only does he offer home improvement skills, he sells sunrooms as well.

From the owner: Richmond Construction LLC is a family based, locally owned general contracting business. We are…read morededicated to making your ideas come to life.

From start to finish WW made our process of upgrading our homes windows a great success. The…read moreinstallation was done by professionals. There is no doubt our new, America made windows will last the test of time. Highly recommended!

If I could give zero stars I would. This is the worst company I have ever had to work with. This…read morecompany has taken so much from my family. Their carelessness and negligence has taken my home, my family's health and time away from my baby due to health issues, and all possession we own that can't be cleaned. This company installed all new windows in our home ( all but 5 or so). Every window that willow windows installed is soaked and is covered in black mold. We contacted the company once we found the issues. They came to our home and "investigated" the windows. I'm not sure how one investigates an issue without actually looking at the issues. I'm pretty sure they just tapped on the window and said well it's a window it's all good. We have had to hire our own team to investigate the issues because they refuse to do so. We have had to move out of our home because it's inhabitable. We left all our possessions clothes, furniture, toys...everything because how contaminated our home is. I can't be near anything from the home because it makes me so sick that I am down for a few days. We have tried working with this company to resolve the issues but they are unwilling to fix the mistakes they made or even admit they exist. I am disappointed in this company for the neglect, lack of compassion, and the lack of accountability they possess. The owners in particular are the issue. I'm not sure how they can sleep at night knowing what damage they have done to another person. We have a baby..... A BABY.....in this now mold infested home due to their terrible window installation and they refuse to do anything. This company has no morals. As humans.... As parents.... As Christians(they call themselves) how can you live with your actions and not do the right thing. I'm writing this review not for the company but for anyone looking to use this company. Please save your family the trouble and keep looking. I'm just waiting on them to respond and act like they've tried to fix this or like they're willing to. They haven't. And they won't. Don't believe any response they post to this review.

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!

Very impressed with this young man and his attention to detail, the follow-up on the issue and his…read morecompetency in providing a solution for our problem. Highly recommend!!!!!

From the owner: At Window Experts of Chattanooga we believe that knowledge is power. You, the homeowner, will…read moreenhance your home's beauty and energy efficiency by having all of the information that the experts possess. Our locally owned business offers low-pressure sales tactics, maximum transparency, and makes the whole process effortless.

Mr. Zach was very helpful and professional he provided excellent services, and the houses he's done…read morelook great!!

From the owner: We are a small town business. With years of experience, family owned small enough to feel like…read moreyour neighbor and care, big enough to take on any task.

I don't know how the other positive reviews came about, because our experience with HMC Contracting…read morewas pretty bad. We had our enclosed patio redone... It took forever, and once we were in the process I couldn't wait till it was over. It felt like the Three Stooges were sent to do the work. The painting had to be redone several times -- their "team" clearly had no idea what they were doing. We had to have them rebuild the door at least twice, because the quality was truly subpar. Six months later, the door is already showing age (see photo). They were careless with the space (inside the patio, and in the surrounding garden). They never cleaned up after themselves. I had to entirely cut back one of the plants behind the patio because it was so badly broken. I'd find nails and debris around outside that I would have to throw away; they brought plastic, but barely covered our patio furniture (so I did that myself); and they broke one of our side tables. Attention to detail was absent -- I've attached photos of just SOME of the trim corners that do not match up -- there are gaps instead. Chad and his son Adam were nice enough, but we were paying for something that should've looked excellent in the end. It looks OKAY (if you don't really look at the details), and it was no fun getting there. I would absolutely suggest using a different contractor.

Excellent service! Chad was amazing! His guys showed up everyday to work. We are 100% satisfied…read morewith the quality of work. Chad is an excellent communicator. Whenever I had questions he would respond quickly. We would use them again for sure.