1. Shrum's Roofing Company

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Gallatin, TN

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Shrum's Roofing Company

5.0 (1 review)
Open • 7:00 am - 4:30 pm
Updated 2 months ago

Services - Shrum's Roofing Company

Gutter cleaning

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1 year ago

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Billy S.

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Mr GoodRoof

Mr GoodRoof

(18 reviews)

As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

4 Square Roofing - https://4squareroofingtn.com

4 Square Roofing

(5 reviews)

If you are a local homeowner or a out of state property owner like myself and need a roof job…read moresearch no more. My roof needed repairs and like most of us do look at reviews, hope and pray you picked the right one and then you make the call. I made the call expecting a recording. James the owner picked up the phone. He listen to what I thought was the problem, personally went out to the house for a visual inspection and gave me a competitive quote. I gave the OK for the job and just like everyone else (more so from me being out of state) hoped the work would be as good as the reviews. My expectations were exceeded. I got my roof repaired at a good price, on time and the quality was outstanding. It was a pleasure throughout the entire process working with James and his crew. I got pictures confirming where repairs were needed. James explained what his crew would do. I was provided an update as the job was being done. After the work was completed pictures were provided. His crew left the job site in a better condition than the start of the work. In my personal work quality and customer service is very important. For most businesses it has become a lost art. It is alive and well at 4 Square Roofing. When I see a person and especially a business provide exceptional customer care and service, high quality work at a fair price I must take time out to acknowledge exceptional work. Jerome Jacobs

I called James at 4 square a while back and initially he was quite responsive and quick to come out…read moreand "fix" my leaking roof, but the problem was it was never actually fixed just cheaply patched which eventually leaked again. James made me believe they would fix my problem and kept putting me off until he ghosted me during one of the wettest months on record. He knew my roof was actively leaking, took my money, and left me with water damage. Do yourself a favor and find a real roofing company with an owner that is a roofer.

Alliance Roofing & Home Repair - Bad gutter cover job

Alliance Roofing & Home Repair

(2 reviews)

Edit: After posting my review, Jennifer reached out to say that they would do the work. Even though…read moreI agreed to the quoted amount, she said they were trying to save me money by saying my temporary patch fixed my concern. They get great reviews, which is why I contacted them. I cannot speak to the quality of work, but I can say they were quick to come by to look at my issue and provide an estimate. Alliance Roofing arrived soon enough to provide an estimate. I had previously sent pictures of what needed repair. We discussed the repair, and I was given an estimate. There was a statement on the estimate that said he would try to reuse the fascia (metal), but if it was damaged, then it would be replaced. I initialed the statement, signed the estimate, and sent it back. I received a text that night saying he'd be here at 7 AM. It was raining that morning, so I assumed he wasn't coming, but I didn't get a call. That afternoon, Jennifer called to say he wasn't going to do the work since the fascia couldn't be saved. I had initialed their statement saying that we might need to replace the fascia, but he still refused to do the work. This wasn't $1000+ job, but was $700+. Jennifer said it would only take him an hour to do the repair. The problem I have with this situation is that I provided pictures before he arrived to give the estimate, I signed their estimate, which to me means an agreement, and then he simply changed his mind. Not professional. I will need new gutters in a couple of years, but I won't be calling on them.

Friendly, quick and professional…read more I needed some flashing installed that the builder failed to install and some holes repaired in the vinyl siding. Jennifer was nice to work with and gave me a reasonable quote. Cisco did a good on the repairs and cleaned up well. Looks good as new. I contacted them another time a year later after strong winds peeled patch shingles off the roof. They were quick to work me in and got it patched up before we had any rain swing through. They do great work.

Community Roofing and Exteriors - 3 Million dollar home in Brentwood,Tn

Community Roofing and Exteriors

(1 review)

My roof had an open area that rain was getting in and ruining the wood. Chase came out and assessed…read morethe roof for me since we just purchased the house. Since rain was coming the following day and he didn't have the needed material to fix the problem completely, he made a work-around that will keep the rain from coming until he can could come back in a couple days and do the repair. He not only helped me right then but also did it at no charge! Wow! So nice to find an honest company that really cares.

From the owner: Protect your largest investment with the reliable roofing services of Community Roofing and…read moreExteriors LLC. We are a locally owned and operated roofing company currently serving Gallatin, TN and surrounding communities. If you want to make your roof last as long as possible, it is vital that you never put off a roof repair. Small issues with roofing become big issues in a hurry. No matter how major or minor the repair you need, we are here to help. Our services include roof replacement, roof repair, and flat roof services. Our other specialties are: Roofing Contractor Gallatin, TN 37066 Roofing Company Gallatin, TN 37066 Roofing Services Gallatin, TN 37066 Roof Shingles Gallatin, TN 37066 Your roof does a lot of work; it keeps your home and your family protected from the elements, and it helps your home look its best. Your roof is too important to trust to anyone but the experts, and we have the knowledge and experience needed to ensure a job well done. We also offer roof installation and metal roofing.

Shrum's Roofing Company - roofing - Updated October 2026

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