Pros ----- *…read moreResponsive to Communication (emails, texts, phone calls) * Adheres to schedules and deadlines. (The workers had to adapt to utility work being done on our street with rolling blackouts through the day) * One day install (~1800 sq ft) * Complete cleanup of work * Professionalism all the way around. (Owner and employees) Cons ----- No itemized invoice. (Can make dealing with insurance difficult. Owner itemized items upon request. This point doesn't warrant any deduction in rating) Summary ----- The process with Roof MD from start to finish was painless. I knew what to expect every step of the way. The roof itself has received complements from a variety of people, from random strangers to those in my everyday dealings. They have earned a lifelong customer here.

Came as promised and provided a no cost roof inspection of a home my son is buying. Was friendly,…read moreand very honest. Turns out roof was not as bad as we thought! After the holidays we plan on hiring them to make the roof repairs.

Platinum Window Cleaning cleaned my windows and screens today. I have been using them for the past…read more4 years and they always do a great job! The technicians, Corey and Matthew, arrived on time and were professional and efficient in getting the job done. My windows look excellent!

I'm updating my previous review now that the work has been completed. Dale was amazing to work with…read moreand his crew showed up a few minutes early every single time, worked efficiently and nonstop, and got the work done quickly. They had to frame a dormer that collapsed in the tornado, replaced rafters and siding, installed soffits and gutters and a window, and replaced damaged decking and the whole roof with 50 year shingles. The house looks amazing and you'd never know it was a disaster just a couple of weeks ago. Dale updated me via text often and the ladies in the office were friendly when I dropped off my payment. Pricing was reasonable (and I obtained several estimates prior to using them). I highly recommend them and will 100% use them again. They cleaned up extremely well and I even saw them picking up a small stack of my own debris that we had been working on.

Had a small roof leak. They gave us a quick response, surveyed the roof for damage and repaired…read morethe same day! I would highly recommend This company! Bonus- Nice folks to work with:)

Greg and his crew did a awesome job on our roof replacement. We had three other roofers come out…read moreand they all wanted to see our insurance paperwork before even looking at the roof. Greg never asked to see the insurance claim, gave us a great bid and did a great job. They showed up on time every day, cleaned up after each day and the finished product looks amazing. We would highly recommend them to anyone!

As far as customer, I don't think we'll ever be happier with a service and repair company than we…read moreare with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future!

We had a project we needed done-- the fascia and soffits sealed around our house as they had become…read moreloose and were allowing wasps entry into the basement--and some research led us to Mr. Goodroof. Nick came out to do an inspection, and in the process of doing so discovered some issues with our pipes and vents on the roof, some items that pictures made clear could quickly lead to serious damage if the wrong winds/rain came through. He showed us a detailed video of the inspection, then offered multiple quotes based on what approach we wanted to take. I appreciated how thorough and how efficient he was-- I've been in situations where at this point in the review an agent for a major company will only offer you the highest possible quotes and make them sound like an emergency and basically take as long as they can in your house to wear you down in hopes that you'll agree to the sell. Nick and Mr. Goodroof did NOT do this and this instantly won us over. We actually opted for a combination of two of the quotes/plans of action he presented, and he worked up a new quote for that. They offered a variety of payment options, including a 12 months same as cash option that you can apply for and access on your phone quickly. We scheduled the service and they had a crew out in less than a week to get the job done. They worked quickly and efficiently. There was some miscommunication on the quotes, plan of action, and updated responses (like the finished report detailing the work done, particularly important for us as the day of the work the approach shifted somewhat and we just wanted to understand why). We never doubted the quality of the work, but due to being burned in the past by other companies, had some reservations. We voiced those complaints and Nick + others at the company got back to us to go over and explain the situation. They explained the reason for the changes, the delayed updates (some due to automation processes on billing etc.), and sent out the crew + Nick (at a 3rd date) to do a final inspection and report. I'm going a "4" which in my book is "great". The price we paid for the work that was done was fair, the work was quality, and both the sell and final report were handled perfectly. Due to some confusion and crossed wires (that took about a week or so of going back and forth) that hindered my enthusiasm of the project briefly in the interim, I'm docking just the one star that would make this a "perfect" experience. I fully intend to use these folks again for some other tasks next year and I have every expectation that they'll bump up to a full "5" at that point ("perfect").

I would highly recommend Straightline Roofing to anyone in need of roof work. I was extremely happy…read morewith their service even from the moment that Greg came out to give an estimate on roof repair. He explained things in a way that I could understand and even told me the things to look out for if another company ended up doing the repairs. These guys are honest and do good work- something that's not easy to come by these days. If you need roof work done, call these guys.

I called James at 4 square a while back and initially he was quite responsive and quick to come out…read moreand "fix" my leaking roof, but the problem was it was never actually fixed just cheaply patched which eventually leaked again. James made me believe they would fix my problem and kept putting me off until he ghosted me during one of the wettest months on record. He knew my roof was actively leaking, took my money, and left me with water damage. Do yourself a favor and find a real roofing company with an owner that is a roofer.

Good communication, always timely, and worked with our insurance vigorously to get the roof…read morereplacement covered. James is professional and his crew left the yard better than before they came. Highly recommend 4 Square Roofing!

Edit: After posting my review, Jennifer reached out to say that they would do the work. Even though…read moreI agreed to the quoted amount, she said they were trying to save me money by saying my temporary patch fixed my concern. They get great reviews, which is why I contacted them. I cannot speak to the quality of work, but I can say they were quick to come by to look at my issue and provide an estimate. Alliance Roofing arrived soon enough to provide an estimate. I had previously sent pictures of what needed repair. We discussed the repair, and I was given an estimate. There was a statement on the estimate that said he would try to reuse the fascia (metal), but if it was damaged, then it would be replaced. I initialed the statement, signed the estimate, and sent it back. I received a text that night saying he'd be here at 7 AM. It was raining that morning, so I assumed he wasn't coming, but I didn't get a call. That afternoon, Jennifer called to say he wasn't going to do the work since the fascia couldn't be saved. I had initialed their statement saying that we might need to replace the fascia, but he still refused to do the work. This wasn't $1000+ job, but was $700+. Jennifer said it would only take him an hour to do the repair. The problem I have with this situation is that I provided pictures before he arrived to give the estimate, I signed their estimate, which to me means an agreement, and then he simply changed his mind. Not professional. I will need new gutters in a couple of years, but I won't be calling on them.

Friendly, quick and professional…read more I needed some flashing installed that the builder failed to install and some holes repaired in the vinyl siding. Jennifer was nice to work with and gave me a reasonable quote. Cisco did a good on the repairs and cleaned up well. Looks good as new. I contacted them another time a year later after strong winds peeled patch shingles off the roof. They were quick to work me in and got it patched up before we had any rain swing through. They do great work.