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R.J. Roberts & Co.

3.0 (2 reviews)
Closed • Closed

R.J. Roberts & Co. Men's Clothing Photos

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Zola Keller

Zola Keller

3.8(64 reviews)
10.7 mi
•$$$

Long long time gown store on the Las Olas strip with tons of styles and colors for purchase. The…read morestaff was extremely friendly outgoing. We purchased a wedding gown here many years ago and were very satisfied. The store appears the same as years ago just updated items. When you walk in to the store they have plenty of formal attire for women and the racks are spaced out well for easy viewing.

Absolutely false advertising on MOST of the website. This store is NOTHING like it's advertised…read more The shop is dark and gloomy. The bridal area upstairs is so small that the bridal party could barely fit together. (My daughter, the bride, me, the mother of the groom, maid of honor and 2 bridesmaids) They had maybe 3 or 4 dresses TOTAL that my daughter could even try on that we had to pick and start with ourselves. As I was doing all the work, fixing the train, organizing her sleeves and everything else the consultant was supposed to be doing herself, the consultant literally disappeared ... apparently to get some kind of tape or something. Out of those dresses, only 1 was a 'possible maybe'. They were NOT prepared at all. They were totally clueless as far as the size, price point and design information I provided to Debbie, the woman I made the appt with on the phone. Apparently, those notes she made never made it into the hands of the consultant or the owner of the store. I called ahead and spoke Debbie giving her so many details on what gowns for them to pull and have ready but they did not. The consultant had no clue what she was doing or even looking for and got stupidly snippy with me (The Mother of the Bride) and NONE of the staff members were even listening to what any of us were telling them. I don't even know how many times my daughter and I had to repeat, NO SATIN. Every time my daughter would say what she wanted in detail, the staff members would interrupt her to say "or, you can try ..." meaning, no, we're not listening and don't care what you say, we are still going to just do what we want. That was what we got out of the appointment. It was definitely NOT the bridal experience I wanted for my daughter. As we left the store and got outside, all the women in the bridal party were looking at me confused, saying "This is seriously the place you wanted to take your daughter?" They all knew exactly what I was looking for as far as the experience I wanted my baby girl to have. I had to show the ladies the actual website and what I thought we were walking into and every single lady said "Wow, talk about false advertising, yikes". Zola Keller, you guys need to get your acts together. Either update your website with accurate information of what to expect during the appointment or get your acts together and provide the service you advertise. Very disappointing experience. I ended up taking my daughter and the ladies to another shop to which I made an appt that offered the whole experience as well. They actually provided even more glamor than their website advertised. That store is where we found the perfect gown and my daughter said "Yes to the Dress". Zola Keller, again, GET YOUR ACTS TOGETHER!!! Seriously!!

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Zola Keller - Zola Keller designed this dress

Zola Keller designed this dress

Zola Keller
Zola Keller - Absolutely the Cinderella moment that every daughter should feel.

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Absolutely the Cinderella moment that every daughter should feel.

R.J. Roberts & Co. - menscloth - Updated May 2026

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