R Gems

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

Everything! As always! Only place in town to fix my Rolex and do it at a very reasonable price!…read more Jonah is number 1 in the business and so is everyone in his beautiful family, especially the businesses name sake, Kathe... Absolutely gorgeous! Katherine Jewlers rates a huge A+++

J Patch Designs by Karen

(385 reviews)

•$$

Cliff and Karen helped shorten a dainty gold bracelet, they did a great job and even offered to…read moreshorten it further for free when it wasn't quite right the first time round!

Came in for a jewelry repair and left with new studs lol. They immediately offered me a water when…read moreI arrived and were so attentive. I brought by 2 pieces for repair and they had them ready within 2 days! Even went above and beyond and cleaned my jewelry for me and checked my pieces to see if they needed additional repair ( which they did). I wish I lived in NY as they would become my go to jeweler but at least they will be my NY jeweler when I come back. Highly recommend! They are so nice to talk to and do amazing work!

23rd Street Jewelry

(77 reviews)

Great, quick service! Came in for a band readjustment and they fixed it no charge! Great guys!!!…read more Will be back for any other watch/jewelry repair when I'm in the neighborhood!

Incredible work from Vlad - completely restoring my ring to look brand new! I wish I took a before…read morepicture - the ring was black and beyond tarnished when I brought it in. Vlad works fast and his prices are extremely fair from what I've found in NYC. Have already been a repeat customer after two jobs and will continue to be!

Sash Custom Made Jewelry

(235 reviews)

I had an excellent experience with Sash. He repaired and adjusted my bracelet while I waited, which…read moreI greatly appreciated. His workmanship is highly professional, and he took the time to make all of the adjustments I requested with great care and attention to detail. What impressed me most was his kindness and willingness to fit me into his busy schedule. Not only was the quality of his work outstanding, but his pricing was also much more reasonable than I expected. It's rare to find someone who combines expertise, professionalism, fair pricing, and exceptional customer service. I recommend Sash without hesitation and will gladly return for future jewelry repairs and adjustments.

I don't normally write negative reviews, but this business definitely needs one, and people need to…read morebe aware. I am a native New Yorker and can spot a PROFESSIONAL CON ARTIST when I see one. SASH is one of them. He's nice on the outside, but he's good at fooling new customers. I gave him the benefit of the doubt based on his reviews and trusted him. NEVER ignore your gut. He is indeed a SCAMMER that has been fooling people for decades. You'll realize that after the great conversation he has with you. They will try to remove this review but I was a real customer. Believe the other reviewers telling you the same. I brought in several pieces of jewelry for repair along with tipping Sash, expecting professional, long-lasting work based on the reviews. Unfortunately, within approximately two months, ALL OF MY JEWLERY BROKE/FELL APART. I was SO disappointed because the purpose of having jewelry repaired is to ensure that it is fixed properly and lasts. The quality of the workmanship is EXTREMELY POOR. He then proceeds to blame his poor workmanship on your jewlery (similar to what others said here). That was NOT the case. My pieces are all genuine and well-made. I've had pieces repaired decades ago that have never split open like this. In my opinion, Sash came across as VERY misleading. He talks and distracts you with conversation. He spoke about family and friends, who seem to be the ones receiving the highest level of care (and the ones writing the good reviews), while new customers receive poor service. He also intentionally adds on additional charges without confirming with the customer, that was fine with me, but at least provide the service you charged for. I am posting this review so that other customers can make an informed decision before spending their money here. If you are looking for reliable jewelry repairs, I would recommend considering the other jewelry repair businesses on the same floor. I went to another guy and he did a fantastic job. I regret spending so much money and hope this review helps other potential customers avoid a similar experience.

Loucri Jewelers

(7 reviews)

Learned of Lou through a mutual associate. What a blessing! I was looking for a Cartier ladies…read morewatch and he found it at an exceptional price along with a much better layout than I thought I wanted. Lou is an exceptional individual in the watch and jewelry business. Outstanding business ethnics who treats his clients with exclusivity. He works hard to find you what you want and keeps communication going until the project is completed. I am very very satisfied and highly impressed by his work style. I look forward to doing more business with him. Thank you so much Lou! You are rare and special. Adrienne C.

I had called so many places this morning looking for somewhere to fix my loose center stone on my…read moreengagement ring and Loucri was so willing to help me out. I had my ring fixed same day with excellent customer service to match. I cannot express how painless the process was or how kind and attentive the team is! Thank you again for the help! Absolute lifesavers!

Chelsea Watch and Jewelry Repair

(313 reviews)

My wedding rings look like the day I got them. So stunning!!! Made me feel so much love for the…read morepeople who restore our most prized possessions.

Excellent repair shop, i had a vintage omega bumper serviced and missing dial markers replaced. He…read moredid a wonderful job and turnaround time was quite reasonable.

G&G Gold

(90 reviews)

Excellent service and outstanding aftercare!…read more I brought my watch to G&G Gold inc. for repairs and couldn't be happier with the experience. They did a fantastic job fixing it and it was running perfectly. What really stood out was the after service care, when I had another issue with the watch 2 months later, they fixed the problem without any hassle. I highly recommend G&G Gold to anyone needing watch repairs or jewelry service!

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!

AY Jewelry

(448 reviews)

He resized my turquoise and silver ring and did a good job. Thanks! It was on time & happy with…read moreresults.

DO NOT TRUST AY JEWELERY. I took two vintage rings to be resized - one came back with a missing…read morediamond and the other two he completely polished and took off all of the patina. Yes - he has a sign hanging in his shop that he is not responsible for missing diamonds, but an honest worker would tell me up front, instead of WAITING FOR ME TO NOTICE. Plus an experienced worker would have asked me if I wanted the patina taken off all of the rings. I had to go back a second day for him to fix everything, and even then, the whole experience left me with a horrible impression. I want to save anyone else who cares about their jewels from coming to this man!

Quick Jewelry Repairs

4.4

(129 reviews)

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

Best place for repair! Also best place for appraisal! I did both and very happy with it. Amazing…read moreservice! I would trust jewelry only to this company! Thank you for being very careful with my jewelry and knowledgeable! Packaged very carefully. Fast, professional, reliable and very trustworthy! Thank you so much for your work.

Kim's Jewelry

(94 reviews)

•$$

I came to Kim's Jewelry to get ring resized. I was able to call in advance to get an understanding…read moreof what would be entailed, how much time it would take and getting a quote. I showed up on a Saturday morning and was immediately helped. The staff was super friendly, and able to find the right size for my ring while also taking into account finger size fluctuations. The whole resizing, rhodium dipping experience took about and hour. The store is on the second floor of a building which has elevator access. Everyone was super nice and I'm so happy the ring fits and looks brand new. I will definitely be returning for other jewelry needs!

Hard to find but worth it - tucked into a corner of the second story of a building on 47th St, ring…read morethe buzzer to be let in. The jeweler resized a special ring one and a half sizes, did a great job and I felt that the price was reasonable for 14K. They also were able to preserve the inscription. One piece of constructive feedback would be to give me a heads up on how the back of the band will look but I have no complaints at all. They also fixed a jump ring on a necklace for me at no extra charge. Will be back with more repairs.

G&G Gold

(90 reviews)

Broadway Watch Repair

(70 reviews)

Long service counter in the rear of a multivendor storefront. I have been there several times…read moreeither for watch batteries or straps. Inexpensive. You can be in and out in less than ten minutes. Large selection of vintage watches. Close to Penn Station.

I brought a watch here to get a band and battery replaced and was in and out in less than 15…read moreminutes. The watch now works great! I cannot recommend this place enough! It was a very good value as well! I will definitely be bringing more watches here in the future!

Swiss Precision Watchmaking & Repair