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    R.E. Davidson & Son

    4.5 (2 reviews)
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    All Trails Powersports

    All Trails Powersports

    (10 reviews)

    It was strange. I bought a Slingshot there a year ago and the sales experience was average. I…read morewanted to bring it in for inspection and recall work and the person they sent the phone too was not forthcoming. It was an awkward conversation of me asking questions, a Slingshot is unchartered territory for me, and the mechanic being very uninviting to answer. Ultimately the recall information was worthless, and my money is on never getting a call about parts arriving. Just based on the guys willingness to answer questions. The inspection and recall work will not take place the same day. This is terrible since no one wants to drive in there twice for no reason. As it turns out, and maybe it's not their fault, but they apparently have a major backup of recall work and no parts for it in stock... Again, according to Mr. No Communication on the phone. I scheduled my inspection and the most the guy said was, I hope it doesn't rain that day. I guess his poor way of saying, we don't like to schedule things ahead. Of course I didn't know that until I arrived in person. When I arrived it was raining and he told me they can't inspect on a rainy day. Of course, any fail would be "discretionary" but rain won't be because it gets Mr. No Communication out of work and human interaction. I understand you can't inspect when it rains. But what can you do? We've found the problem, so what is the solution? It's simple. Be a jerk! Mr. No Communication says, who'd you talk to on the phone, and I know it was probably him, but I say, whoever answered the phone, because he doesn't exactly introduce himself. I asked, what can I do about rescheduling? He says, we don't schedule appointments, you just come in. What?!?! I say, I scheduled for today. He looks at a book and says, there's nothing for today. Wait! You just said you don't schedule and now there's nothing for today? Which is it?! I don't think I'll be going back here unless I have no other choice. I work around electricians, plumbers, contractors and some of these industries are known for arrogance, but I've never dealt with one who deals with people like their lead service man. He's a total jerk, not just on the phone but in person too.

    I visited the dealer several times: once to look around at new bikes, once to order a part and the…read moremost-recent time, to have warranty work done on my bike. Most of the folks who work there are very nice, especially the young man who works at the service counter. The folks on the sales floor are nice, too, and seem very knowledgeable about the products they sell. The service department, however, is what prompted me to write this review and it is mixed. I called to inquire about having warranty work done and the answers I was getting didn't make a lot of sense to me. Anyhow, I brought the bike in and the service manager, Reggie, seemed, well, disinterested and vacant. He never greeted me and kept staring into his computer monitor while talking to me. He also wasn't great about calling me back and it seemed like whenever I spoke with him, it was a bother -- like he had better things to do than to talk to me. In the end, however, the work was done, correctly, under warranty, and the bike returned to me without issue. I will probably return for service but I have a vaguely uneasy feeling about Reggie. Maybe I kept reaching him on off-days, but when you're in the service business, I think you should have a more customer-oriented attitude: acknowledge customers, make eye contact, listen to their needs and call them back in a timely fashion.

    R.E. Davidson & Son - motorcycledealers - Updated May 2026

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