I will put out the facts here -…read more We have been using precision for the past 7 years. We purchased a double tanks water heater 2019, install a sump pump system 2020, signed up for membership in 2025 and purchased a HVAC 2026. When we had the HVAC installed in April 2026, we were told that we will receive two years of membership for free by the salesperson, Quency. I tried to call the office on 6/24/2026 to ask if we can cancel our paid membership and start using the free membership. After my second call, Jody called back and told me that there's no record on the paper that says about the free membership. I contacted Quency to see if he can let the office know about the free membership. He said he left a note to the office. But I have never got a call back since then even after my 3rd call on 6/29/2026. So I called for the fourth time today 7/14/2026, hopefully it is the last time.

None. Made an appointment for a through the wall air conditioner. Got a call a few hours later…read moresaying they don't do wall ACs. And that I should have a nice day.

Sent a Yelp inquiry late on a Saturday, and Pat replied almost immediately. We spoke and he…read moreoffered impartial advice over the phone with a balanced and pragmatic view. He actually advised I don't take any action on my repair and talked me through how I could check it myself. Very impressed!

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Gave Mike a call because we had an emergency. Long story short: it required more intervention than…read morehe would have been capable of at the time. He gave us recommendations for a mitigation company and a company that could hydrojet the lines. And called them to get them to come out ASAP. And because of his connections, they responded immediately. So, Mike is permanently on my contacts list and will always be our go-to plumber from now on!

Mike was quick to respond to my problem, He completed the repair quickly and at a reasonable price…read morefor the time spent. I would certainly call Mike again with any plumbing needs. I would definitely recommend Mike for quality repairs.

We had an urgent plumbing issue affecting two units in one of our apartment buildings, and Rocket…read morePlumbing was amazing from start to finish. They arranged a same-day inspection and moved appointments around to complete the repair the very next day. Kurt and Antonio were professional, knowledgeable and thorough. They clearly explained the problem, completed the work efficiently and restored proper drainage to both units. Vickie and the office team were also extremely helpful and responsive throughout the entire process. We own and manage multiple properties, and after this experience, we will gladly use Rocket Plumbing again and add them to our preferred vendor list. Highly recommended!

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

Professional, friendly and prompt. I have known the owners for years and have yet to be…read moredisappointed with their work. They will go the extra mile to get the job done.

Very professional and fair reasonable price for services done which includes replacement and…read moreinstallation of a new sewage pump. Would highly recommend them anytime.

I was totally happy with the service provided and paid the bill. However there was a correction he…read moreagreed to make but sadly, after being paid, became too busy to do so.

I needed a plumber to assist on a small project for my company and this plumber came through when…read moreno one else would. I called 3 plumbers before Juliano Cupello Plumbing. I could have saved myself time and aggravation had I known about him first! Both responsive and quick to get the job done, I will use this plumber EVERY SINGLE TIME moving forward!

Chicago Sewer and Drain Professionals responded immediately to my inquiry and worked with my…read moreschedule to get technicians onsite within hours. They were friendly, knowledgeable, professional and helpful in dealing with my noisy and unique sump pump situation. After diagnosing the issue and unsticking the pump they discussed what had occurred without trying to push for additional work and replacement. Their professional approach and honesty to the plumbing trade will make them my first call in the future when i need plumbing services.

I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

Jimmy and the rest of the team were great! I interacted with 3 members of the team and all were…read morekind, courteous and professional. My experience with them started off as a non-emergency consultation. Enrique came out right on schedule, we walked thru the issues, and I got a text with the official estimate. He was very clear about what needed to be done and how. He didn't try to scare me into a remodel (yes someone else tried that). I also got estimates from 2 others, but SR was the best. Their estimate wa comfortably within my budget. NOTHING WAS LEAKING AT THAT TIME so I planned to schedule work early January. Then I came home to leaking ceiling. Since they're available 24/7, i called their office. Maria was able to schedule Jimmy to come out within a couple hours. He made sure the pipes were OK, then found the bad seal on my tub. Four hours after coming home my ceiling was no longer leaking, my tub was sealed, and we had plans to fix the rest before the end of the week. Finally, the day of the planned project arrived. Jimmy came out early because I had an afternoon commitment. Everything went exactly as he said it would. Time and cost matched my estimate/ consultation EXACTLY. (Luckily no surprises midway thru the project). He wrapped up, checked his work, and cleaned up. Will 100% be saving this business to my favorites.

I just had my new hot water heater installed last tuesday Superior was highly recommended through…read morea face book referral. I checked out there google and yelp reviews, and all reviews were five stars. I called superior on the phone and was given a very resonable price compared to other plumbers, Jimmy who installed my water heater was thorough and professional diagnosing my plumbling issues, also had a great attItude. I would Highly recommend Superior to anyone,. Thanks Jimmy!

I highly recommend Arrow Plumbing. Jerry and Cesar were outstanding--professional, knowledgeable,…read moreand exceptionally thorough. They clearly explained the issue and repair, worked efficiently, and treated my home with care. What stood out most was their honesty. I genuinely felt they were looking out for me as a customer and prioritizing people over profit. The price was also very fair and reasonable, especially given the quality of the work. That level of integrity, along with their technical skill and clear communication, is rare to find these days. Thank you, Jerry and Cesar, for such an excellent experience.

My sump pump system (which includes a battery-powered back-up) was not functioning properly, so I…read morecalled Arrow Plumbing (based on a neighbor's recommendation) on Wednesday afternoon. None of the company's specialists were available on Thursday, but Cesar came out first thing Friday morning. We couldn't be more pleased with the service he provided. He worked efficiently and took care of all our problems. He also explained what he was doing and why as he worked. Based on our experience with him, we will call Arrow in the future whenever we have a plumbing problem.

Great service at fair price. Was quick, offered options and thoroughly addressed every aspect of…read morethe repair.

Grant is a professional who operates his business with integrity and a strong customer focus. He…read morehas helped me with several issues over the years, ranging from a leaky faucet to replacing a garbage disposal unit that was at the end of it's life. He's always punctual, works to understand exactly what the problem is I am having, and suggests several options for me to choose from on how to fix the problem at a fair price. I would strongly recommend his services in the Lombard area. With the recent boom in Private Equity-owned combination HVAC, Plumbing, and Electrical companies in the area, you'll not find a better run locally owned plumber.