Unfriendly staff, condescending. I had never dealt with public notaries before so I had some basic…read morequestions I needed answered. They seemed annoyed that I was not familiar with their process or how things work when having documents signed. After waiting for someone to become available they were un able to help me, so I think a lot of time for both me and them could've been saved if they were patient and actually listened to my questions and helped me understand. They offered no other options for me, but thankfully another nearby notary was helpful and helped me. The customer service here is lacking severely, they should train their staff to be patient with clients and listen to them instead of being dismissive. Thank you

I hired this firm to prepare my taxes last year and paid $400 for their services. Recently, another…read moretax professional identified a potential error related to the depreciation claimed on my rental property...something I would not reasonably be able to catch or verify on my own as a non-accountant. When I reached out to the office for clarification, I was told it would cost an additional $250 just to review the return and address questions or corrections. I do not believe it is appropriate to charge a client to fix or explain a potential error made during the original preparation. What's more concerning is that I was told that because I reviewed and signed the return, they are not responsible for assisting further. This is unrealistic...clients rely on professionals for their expertise, especially for complex areas like depreciation, which are not easily understood or verified without specialized knowledge. This experience reflects very poor customer service and lack of accountability. I would not recommend this firm and would advise others to seek a preparer who stands behind their work.

I needed an accountant and not just any accountant , they had to be good as I was left in a bind…read morewith my previous accountant due to personal issues he had going on. I found Wali Syed , CPA on a search. I took a chance and met with him, the best decision i made. Extremely knowledgeable, well mannered and truly a professional, an expert in all your accounting needs !

He is prompt, thorough and efficient! A clear plan was established to deal with my tax issues.read more

Knowledgeable and professional. Excellent experience very prompt. Went above and beyond.read more

Very helpful& professional staff ..even offered me a cup of tea. I do recored their services if…read moreneeded.

Bright success Group has done wonders for me while i had problem.my taxes has been properly filed…read moreevery year with no problem. They put in alot of effect to make sure it's completed on time.

Brian Kelly was very helpful in getting my taxes done. I had quite a bit of questions and he was…read moreable to answer all of them. Friendly and fast service. I highly recommend using them.

The staff here is incredibly professional, efficient, and well organized. I would highly recommend…read morethem after them doing my tax return for me.

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Super helpful and friendly, and got me the best return I've ever had - what a fantastic combo!read more