Excellent exterior paint and repair with conscientious, hardworking, detail-oriented crewread more

House painting is more than cosmetic, primer and paint protects siding in particular from damage…read more I have older siding, some of which was replaced due to water damage, I wanted to protect what was remaining. The Gonzalez contract stated scraping of old paint is included, but the team refused to scrape paint off my siding saying they don't do that. I brought it up with the foreman multiple times. Well, most of the exterior of my house is siding, so I would never have signed the contract if that was stated at the outset. See the attached photo for how they just spray paint over peeling paint. I called the owner and left a message but there was no return call. I won't get into other issues, but for this reason alone, I am giving 1 star.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Had some issues with roof leaks. Requested an estimate and got a response very fast. But the…read moretechnician completely went off the radar after the visit, no diagnosis, no estimate, nothing. Ended up having to find another company to fix the issue.

WOnderful company, local, Jason is just a pleasure to work with, fair, capable, 100% positive!read more

After contacting JC Solutions about having my house re-roofed, I had a family emergency. Mr. JC…read morewent above and beyond to enter into a contract before I had to travel out-of-state. The work was completed the next week on the first day the weather allowed. I returned to a beautifully completed job. Mr. JC and crew are customer-oriented professionals. I very much appreciate their going the extra mile for me.

Excellent response time, efficient and professional at every turn. The service was quick and…read moreeverything looks great. Definitely my gutter-go-to from here on out.

Amazing work in under an hour on a 3-story townhome. Gutters clear & running smoothly for the first…read moretime in years. Quote for service came in higher than others but everything was included, no lowball then upsell games. Highly recommend

Let's face it nobody wants to have to pay for a new roof, but if you own a home long enough you'll…read morehave to and that's what happened to us. A couple estimates later we decided to go with Roofwerks and were totally pleased with our experience and their workmanship. We especially liked that Jason gave us three different options. Communication was excellent. The work was done quickly once weather cooperated. And no money was exchanged until well after work was successfully completed. Discount for paying cash was also appreciated. Definitely recommend!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

After getting several quotes, we decided to go with Artisan for a roof replacement on our 1200 sq…read moreft rental house in Cary. Their level of communication throughout the entire process was spectacular !! Olivia was a rockstar. When replacement day arrived, we were sent pictures of all the steps on the roof replacement. Was not expecting that but it was greatly appreciated since we don't live nearby. The entire roof (shingles and a LOT of underlying wood) was finished by lunch time !!! They are a locally owned small business. Give them a try. You will be glad you did !

Communication was clear and consistent every step of the way. The crew showed up early as expected…read moreand began working quickly and efficiently. Unfortunately, the roof was 3/4th of the way done before I noticed the color shingle wasn't what I had ordered. Although the manufacturer had sent the wrong item, Artisan immediately took full responsibility and asked me how they could make this right. They offered to redo my roof with the right color, however we settled on a discount from the work done. I feel their entire communication and work with me to resolve this was 100% excellent. As a matter of fact, I am so confident in their company I have scheduled them to also install new gutters (using the discount from the roof!) Their price and initial bid was LESS THAN an individual who had also been recommended by a neighbor whom I would have expected to be less than this professional company. They sent me a detailed, itemized list of exactly what they would do and exactly what I needed to do to prepare. From start to finish, this was a great experience, in spite of the hiccup. My new roof looks great and I'm getting used to the color!

For anyone that needs help getting their roof replaced I highly recommend calling James from Storm…read moreGuard Roofing at 919-805-8113. I was able to get approved for an entire roof replacement through insurance and James was there to help me through the entire process! I'm ecstatic about my new Roof. Stormguard is awesome!

Very prompt and professional - with quick response to our roof leak. Totally recommend…read more-immediately felt at ease with James. Would totally use them again and plan to recommend to my neighbors.

Sean and Adam at BHR roofing were not only amazing in helping us get a new roof, but also in…read morehelping us get a roof approved through our insurance. Our roof was 16 years old and badly needed some help. It turns out that instead of a few fixes we were able to get a new roof at the cost of our insurance. Adam guided my wife through all the insurance details and Sean was there for all our questions on the day our roof was being built.

From the owner: At BHR Roofing, we're not just another roofing company. We're storm damage experts who know how to…read morework with every insurance company to get the best possible outcome for our clients. We'll inspect your roof with the same rigor as an insurance adjuster, so you can be confident that you're getting the most accurate assessment of your roof's condition. We're a small, family-owned business that serves Raleigh, Durham, Chapel hill and all the way to Greensboro. We pride ourselves on our relationships with our clients and with the insurance companies and adjusters we work with. We're not storm chasers – we're committed to providing the highest-quality roofing services to our local community. When you work with us, you'll get a two-year workmanship warranty on every roof we build. Don't wait – call us today for your free roof inspection. We'll treat you like family and help you make the best and most informed decision for the longevity of your home.

Carolina United Roofing came out and repaired a few areas in our roof that were causing a little…read morewater damage. A different roofing company had come by doing those door-to-door free roof inspection and to were pushing for a full roof replacement when all we needed were the small repairs. I highly recommend Carolina United Roofing for their honesty and trustworthiness.

Carolina United Roofing came over to inspect our roof to see if there were any repairs needed or if…read moreit was in need of replacement. They were able to give us documentation to provide to our insurance company that the roof was in great condition and did not need any current service. We really appreciated their timely, friendly service and will call them in the future for our roofing needs.

Superb craftsmanship. Competitive quote. No surprises…read more Mike reroofed my house this summer, including new sealed boots around vents. Once underway, he could see that my chimney siding was rotten. He rebuilt it from scratch, painted it, and installed maintenance-free metal trim for the corners to match the style of my house, making it better than original.

Mike and his team were responsive, easy to work with, walked me through each step, showed me the…read moretrouble spots and their strategy to fix them, and cleaned up thoroughly. Reasonably priced and most of all, honest and trustworthy. Highly recommend them for any project - I've rehired them to paint my house next!