Broke a rake tile --- gray cement tile, Eagle --- and stopped by R&S.
Front desk folks welcomed me in, heard my story, and pointed me to the yard. "If you can find what you need, you can have it", so I adventured out into the warehouse.
Yard manager personally led me to the correct scrap pallet, assured me that the color was correct, and gave me 2 rake tiles.
Back to the front counter, where I left a $10 on the counter --- I hope they can get a cpl boxes of Girl Scout cookies or something good.
This is the kind of experience that makes me grateful for the smaller business and my beautiful 5 cities.
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