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    Steam Tech

    3.7 (3 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    Services - Steam Tech

    Carpet cleaning

    Damage restoration

    Grout cleaning

    4 More Services

    Grouting

    Mold remediation

    Rug cleaning

    Upholstery cleaning

    Steam Tech Photos

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    San Luis Carpet Cleaning

    San Luis Carpet Cleaning

    (43 reviews)

    I couldn't figure out what to do about the dirt on my outdoor furniture cushions. I was afraid…read morethat if I unzipped the covers and took them to the cleaners - I might never get the covers back on the cushions. San Luis Carpet Cleaning enthusiastically accepted the job, sent Rodrigo to clean about 20 pieces for only $150. I was very amazed by the results.....for the very dirty pieces, I was sure I'd have to live w/ some residue but Rodrigo kept going over the stains until they were invisible. Feel like I rec'd great customer service and great results from this company!

    4 months ago a water line to my washer broke and caused a flood to the downstairs of my house. This…read moreincluded 2 bedrooms and a bathroom, laundry area and hallway. I found David Ibarra after putting in a search for flood mitigations. Him and his wife arrived quickly but the entire time he was here, he was on the phone while his wife did all the work with the water suction machine. She was very careless with my belongings and broke two stained glass windows and left the wood frame on the wet rug to hide the damage, I guess she thought the frame would swell up and hide the damaged glass, she also left a $4,000 silk throw rug rolled up in the closet where it got wet & damaged. David's response was to say just charge your insurance company. He then proceeded to put as many fans in my house and garage as he could, of course these fans and dehumidifiers tripped my circuit breakers and he needed to return several times. When he found out that my insurance company did not pay for more than 5 days of fans he cornered me in my garage and said I would be paying the rest. He said "I'm not in the business of giving money away, I'm in business to make money." That's a quote! He threatened to put me in a collection agency or take me to court all the while pointing his finger at my face. I told him to go ahead and try! When workers started to show up to tear up walls, most did not speak English. They would leave after 3-4 hours of work without saying adios, with my garage door wide open and doors unlocked. After they tore out the plumbing in the bathroom I discovered they had cut the pipe to my water softener. If my water softener had been set to run that night, I would have had an even worse flood. This was incompetence at its finest. Luckily I bypassed the water softener. Then he said I had mold in my garage, he'd spoken to his mold expert. No mold expert ever showed up at my house and this mold issue was never addressed in the final estimate he gave, I did not have him do the repairs. He showed up at my house unannounced with workers assuming I would use him for the repair work. It hadn't even been approved by my insurance company. So basically what I'm saying is this man and his family may be hard workers but they're only working to make money from your insurance company, he damaged woodwork in my house, damaged objects that were precious to me, and was rude to a 70 year old woman on a fixed income. I'm so thankful I did not have him do my repairs. He wanted to charge extra for everything the insurance didn't cover. So if you have a flood, don't panic like I did and take the first mitigator, or the second, because he called twice. Second time was a different company name called San Luis Environmental. Turn the water off and call your insurance agent. When my insurance company investigated his work and took a month to pay him he sent almost daily letters demanding money with horrible misspelling. He never even sent his flood mitigation report for a month and that was the first thing my insurance demanded. Maybe this company is good at cleaning carpet but they know nothing about flood mitigation. My plumber said it's rare to have mold in this area unless water has been leaking a long time. My leak only lasted 30 minutes. But they kept coming in with moisture testers. I bought my own and it didn't show moisture as high as their's only slight dampness that would dry with the fans. He charged over $6,500 for fans and dehumidifiers. My house was dusty, dirty, and over heated the entire time the fans ran plus I had a $500 PG&E bill. One thing I'd like to add was even when the water removal was done, my carpets were still soaking wet and I got even more water out with my wet/dry shop vac. So long story short, do not use San Luis Carpet or San Luis Environmental unless you don't mind wasting your insurance companies money and have plenty of your own to waste.

    Steam Tech - carpet_cleaning - Updated May 2026

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