We are so grateful for Castillos Carpet Cleaning. They were on time, friendly and made our carpets…read morelook beautiful! We have tried to steam clean our own carpets with a steam cleaner rental but it just wasn't doing the trick. Our carpets look clean and they smell great. Worth every penny. Thank you so much!

Castillo carpet cleaning is the best. They are masters at carpet cleaning and are dedicated at…read moretheir craft. They are hard workers and stand by their work. We have had Castillo services in our home and rentals and have always been amazed. In addition they are affordable!!!!

Scheduling the carpet cleaning was easy and the cleaner was on time. The gentleman assured me that…read morethe many stains on the carpet (the house was a former vacation rental) would be eliminated. But the stains looked untouched when we got home! After spending over $500 on carpet cleaning, I had better results scrubbing on my hands and knees with common household cleaning products.

I love this service! When I called them, they were super sweet and wasted no time. They were sure…read moreto have all the right information to make you feel reassured that they take it seriously. I needed a 2 staircase job done within the next day, and they responded so well! Their prices they post on their website are also very tranparrent and they are! I was able to quickly get the service schedule sooner than I thought. They sent a reminder on email and a reminder call, and I loved that! They did get my email wrong (my fault), but quickly apologized and sent it asap and fixed it all up, I was impressed. When they came, they were quick that I was shocked. They did an amazing job on the carpet, and they were out within 45 minutes and left quality work! They have a truck they use for hosing and cleaning and using. your water hose. There's these long pipes coming in and out, and it was impressive to see how they handle all of it so quickly! Overall, it was a great response and service with attention to detail. They do a great job with cleaning. Warning it does dry for about 3 days with ventilation for those who haven't had carpets cleaned before :)) I did not know that.

Juan ana crew were very timely, responsive, and did an excellent job on cleaning the condo. I…read morehighly recommend him for your cleaning needs

Hernandez cleaning was very thorough through the whole process of our move out clean. They came out…read moreto the apartment to ensure my quote was accurate. They were very responsive to all questions I had and left our apartment looking amazing. Worth every penny! Even follows up with me after to make sure I was satisfied with their service

Ricardo and Yolanda absolutely killed it! My husband and I were moving out of our rental and…read moreoriginally hired them just for carpet cleaning. We were having a hard time finding a house cleaner who could come before that service though, and Ricardo stepped in and offered to take care of the house cleaning right then and there for a fair price--immediate yes! Professional, quick to respond, and reliable. They just made the whole process go off without a hitch, and of course the house looked great when they were done. Would definitely hire them again!

When he finally showed up for a bid he quoted me first time cleaning $500. He really didn't want…read morethe job and it would have been more professional to just say it. Instead he said "you're not going to like my price and quoted $500". My house is kept clean and I immediately showed him the door. He also stated they usually do move ins and out but not weekly cleaning. Stay away from this business. Not ethical.

Was very please with this service. Carpets came out nice and…read moredried quickly. Mark and his team were very professional and as well as fast and efficient! Will be using them again!

I've used this company before and had good results, but this time around was a whole different…read morestory. The carpet felt like it had residue even though it wasn't supposed to, however, most distressing was that the equipment used was filthy, and it left dirt all over my brand new white sofas, which I'll now have to clean as well. I also cleared everything I could out of their way so they would have no trouble cleaning areas like under the daybed. It appears they didn't even try to clean under the daybed, although there was ample access to do so. I like the idea of Green, but not with this service. I wish I could report a better experience.

Tile floor looks like new! Carpet looks great. Will definitely use him again. Thank you for your…read moreservice, Derek.

Fast, Friendly service. Derek was here on time, cleaned two rooms and did a great job!read more

Explained his timing, gave a quote and suggested what I could do in the meantime…read more The next day he showed up right on time and was so friendly and efficient. He got the job done very quickly and got all of my stains out. HIGHLY RECOMMEND

We needed our floors and carpets cleaned in our condo between tenants. Our regular company wasn't…read moreable to schedule us during the time we had available. We checked yelp and got a few quotes. Juan offered to come and meet me while I was in town and he was able to offer the price that our other company had quoted. The price did change because he found some wax buildup that we agreed should be stripped but it was still reasonable. He came out when he said he would and did a great job. We were very pleased with his work.

We had a fantastic experience. The gentleman who helped us not only got out the stains, he helped…read moreeducate us about what to do next time. Very respectful of our space and used a lot of caution when cleaning. He was communicative, reliable, and got the job done. Will absolutely use again in the future.

Howard from Pioneer came and cleaned my carpet last week, and I could not be happier with the…read moreresults - it looks practically new and it's over 10 years old. He also cleaned my couch, which is a challenge as it is off-white. He persisted on the more difficult areas and it looks just great. It feels so much better in my place now. He also gave me good advice about keeping it clean. I can't say enough about the great experience with Pioneer and Howard. I also want to mention that I got a text from them a few days before which I answered, and Shelby responded but for some reason I didn't get the second text. She realized I hadn't gotten the second one, so she called me. This is customer service you just don't get any more - except from Pioneer. : ) Thank you so much!

After 30 years in this business Richi knows carpets. Years ago a friend who owns rental properties…read morerecommended him. She told me he works miracles. He tells me what works best for different types of carpets. One of my area rugs needed a different type of cleaning so he recommended taking it to Old World Rugs for targeted cleaning. I appreciate that he is careful with his equipment in my home. I don't choose the cheapest carpet cleaner because I want the best cleaner who takes good care of the carpets in my home.

We have a cottage in Baywood that is also a long stay Airbnb. Despite having a "no shoes" policy,…read moreour last tenants ignored the rules and destroyed the light colored carpets. Richie came highly recommended from some neighbors so we gave him a try. We have new tenants so I was a little worried about wet carpets and maybe a smell. They left for the day and came home to sparkling clean carpets, no smell and the carpets were dry!! They are happy and so am I!! We live 6 hours away so Richie sent me before/after photos and even a video to show what he was doing and the progress as he was doing it! How often do you see that in businesses now days? Richie is a proud small business owner and a perfectionist, we'll be customers for life! (Also I had originally messaged him on a Sunday, expecting no answer until Monday, but he responded immediately and got me all set up!)

I couldn't figure out what to do about the dirt on my outdoor furniture cushions. I was afraid…read morethat if I unzipped the covers and took them to the cleaners - I might never get the covers back on the cushions. San Luis Carpet Cleaning enthusiastically accepted the job, sent Rodrigo to clean about 20 pieces for only $150. I was very amazed by the results.....for the very dirty pieces, I was sure I'd have to live w/ some residue but Rodrigo kept going over the stains until they were invisible. Feel like I rec'd great customer service and great results from this company!

4 months ago a water line to my washer broke and caused a flood to the downstairs of my house. This…read moreincluded 2 bedrooms and a bathroom, laundry area and hallway. I found David Ibarra after putting in a search for flood mitigations. Him and his wife arrived quickly but the entire time he was here, he was on the phone while his wife did all the work with the water suction machine. She was very careless with my belongings and broke two stained glass windows and left the wood frame on the wet rug to hide the damage, I guess she thought the frame would swell up and hide the damaged glass, she also left a $4,000 silk throw rug rolled up in the closet where it got wet & damaged. David's response was to say just charge your insurance company. He then proceeded to put as many fans in my house and garage as he could, of course these fans and dehumidifiers tripped my circuit breakers and he needed to return several times. When he found out that my insurance company did not pay for more than 5 days of fans he cornered me in my garage and said I would be paying the rest. He said "I'm not in the business of giving money away, I'm in business to make money." That's a quote! He threatened to put me in a collection agency or take me to court all the while pointing his finger at my face. I told him to go ahead and try! When workers started to show up to tear up walls, most did not speak English. They would leave after 3-4 hours of work without saying adios, with my garage door wide open and doors unlocked. After they tore out the plumbing in the bathroom I discovered they had cut the pipe to my water softener. If my water softener had been set to run that night, I would have had an even worse flood. This was incompetence at its finest. Luckily I bypassed the water softener. Then he said I had mold in my garage, he'd spoken to his mold expert. No mold expert ever showed up at my house and this mold issue was never addressed in the final estimate he gave, I did not have him do the repairs. He showed up at my house unannounced with workers assuming I would use him for the repair work. It hadn't even been approved by my insurance company. So basically what I'm saying is this man and his family may be hard workers but they're only working to make money from your insurance company, he damaged woodwork in my house, damaged objects that were precious to me, and was rude to a 70 year old woman on a fixed income. I'm so thankful I did not have him do my repairs. He wanted to charge extra for everything the insurance didn't cover. So if you have a flood, don't panic like I did and take the first mitigator, or the second, because he called twice. Second time was a different company name called San Luis Environmental. Turn the water off and call your insurance agent. When my insurance company investigated his work and took a month to pay him he sent almost daily letters demanding money with horrible misspelling. He never even sent his flood mitigation report for a month and that was the first thing my insurance demanded. Maybe this company is good at cleaning carpet but they know nothing about flood mitigation. My plumber said it's rare to have mold in this area unless water has been leaking a long time. My leak only lasted 30 minutes. But they kept coming in with moisture testers. I bought my own and it didn't show moisture as high as their's only slight dampness that would dry with the fans. He charged over $6,500 for fans and dehumidifiers. My house was dusty, dirty, and over heated the entire time the fans ran plus I had a $500 PG&E bill. One thing I'd like to add was even when the water removal was done, my carpets were still soaking wet and I got even more water out with my wet/dry shop vac. So long story short, do not use San Luis Carpet or San Luis Environmental unless you don't mind wasting your insurance companies money and have plenty of your own to waste.