R&M Tree Service , Has made me lose hope for customer service, they has no since of time, and do not care about Good Business Practice
i had called on Sunday first to mike not knowing he works for R&M Tree Service he set up a time for 3pm on Monday he was late i had to call him and then text him to get a response the weather was bad that day so he needed to rescheduled for Tuesday 2pm, he never showed up to that ether i tryed to call him around 2:30pm and still nothing, so i stated to call around to other company and i decided to call back R&M Tree Service after i called them as well Sunday with promise of a call back that never came, but they are the only ones in the area so i called them back today they connect me to there Technician to see about service, low and behold it's Mike that i talked to earlier he tells me he is having a personal problem and that is why he could not make it today and wanted to reschedule again i told him that was okay i would find another company and he hung up mid sentence, this was a terrible experience and i never got to try there service based off the attitude of the customer service they provide,The remedy lies in the hands of the of the company and instead of fixing the problem he escalated it by hanging up the Phone read more