The best service, great communication, reasonably priced. Dustin was wonderful, put us at ease that…read morewe had a dependable ride to the airport for a family trip. We ended up having a medical emergency and he was even helpful with that and able to accommodate a ride the next day.

Booking was simple and safe. Dustin was prompt and professional. Would recommend this company to…read moreanyone and will definitely use them again. Thank you, Dustin and Loon Limo, for making our trip so pleasant!

This bus service is incredibly incompetent - stay away from these guys. They were hired to carry…read moreguests back and forth between the hotel and the venue for my sister's wedding. An hour before the ceremony started, they interrupted the bride and grooms pictures to announce that they brought too big of a bus, and couldn't get the guests to the ceremony. We had to get volunteers to drive people from the hotel to the venue - they completely, 100% failed in the one job we asked them to do.

I've used this company for work to transport people and they have always been courteous and timely…read more Yes, they do have rules because those coach busses are expensive and they want to keep them in good shape. I've never had an issue with them and we continue to use them when we need to. I didn't give 5 stars because sometimes the drivers weren't communicated everything so I'd have to explain some of the details, even though it would be the same exact route every time.

Gus is an incredible human being. This review isn't about a requested service, but it speaks to the…read moreintegrity of the man who owns/runs this company. I have been in a tough season of life. Seems like everything that can go wrong finds me. After having the brakes go out on my truck & have the cost of that repair earlier in the week, I was looking forward to the 4th of July holiday weekend with my kids & grandkids. Hooked up the big 5th wheel rig and headed out from Shakopee. I made it 9 miles when I heard something was very wrong. I found my way off the highway onto a backroad in Eden Prairie. I parked, checked the rig and found it was the truck's serpentine belt fraying off. I had no one to call. Feeling defeated I sat in the truck with my dog and cried. I sat there for about 20 minutes. People, trucks and cars passed by when a courier type van was passing by stopped and asked if I was ok or needed help. Told him my situation and he said that his business is on the other side of this block if you want to walk over and let's see what we can do. I walked over and he was in his office. It was then I realized this was not an employee. It was the owner himself. He ordered the part. He had his mechanic; Viktor install the new belt and make sure I was on my way. It's the things people do when no one's watching that tell you the content of their character. And even better, when they have zero to gain but have the compassion to help others shows the content of their heart. I will forever be grateful to Gus & Viktor. These guys are the real deal and are simply amazing. I pray they are blessed abundantly in all they do. THANK YOU GUS!!!!

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

Trying calling this company with a cancelation or change. It rings and you get a beeeeeeeeep like…read morea fax. Doing a great job of not communicating with the people that pay you to do a job. If I could put down ZERO I would.

The buses are perpetually late. Their solution is to ask kids to arrive at the bus stop earlier…read more The result is that kids are waiting outside in inclement conditions even longer. I got word from the principal of my child's school that kids are often arrive after the start of school. Why doesn't somebody do something about this? It's also super weird that they let my child out at a random spot on my property and not the driveway. Seems passive aggressive and rude.

I worked for this company for almost 3.5 years. They treat…read moreyou like garbage , spread lies, and most are always crabby or moody . Specially the dispatch. This company is under new people as Mike stepped down( if that tells you anything ) it's bad that my kids have to ride for this company . I do not recommend this place for employment as they treat everyone like garbage, lie, if I could give 0 stars I would.

They doxed my child when I submitted a negative review of their company. I submitted a negative…read morereview of their company because they contract with my children's school district. I have had numerous complaints regarding the bus service, the school administration directed me to their contractors as the appropriate party to express my displeasure. As much as I'm upset that the Anoka Hennepin school district is employing contractors that are making my children unsafe, doxing my child is a step WAY OVER THE LINE. This place has gone from dangerous, to downright predatory.

Northfield Lines was phenomenal service. The driver was very friendly and helpful. The ride was…read moresmooth and safe. Also their office staff was very helpful and friendly. Awesome service and great people. 10/10 service and experience.

My bus was scheduled to pick me up at the airport but it never showed up! My friends and I decided…read moreto get an Uber instead. When I tried to get a refund the next day, they wouldn't give it to me because it "eventually showed up". I don't want a bus that two hours late especially after a long flight!