The best service, great communication, reasonably priced. Dustin was wonderful, put us at ease that…read morewe had a dependable ride to the airport for a family trip. We ended up having a medical emergency and he was even helpful with that and able to accommodate a ride the next day.

Booking was simple and safe. Dustin was prompt and professional. Would recommend this company to…read moreanyone and will definitely use them again. Thank you, Dustin and Loon Limo, for making our trip so pleasant!

This bus service is incredibly incompetent - stay away from these guys. They were hired to carry…read moreguests back and forth between the hotel and the venue for my sister's wedding. An hour before the ceremony started, they interrupted the bride and grooms pictures to announce that they brought too big of a bus, and couldn't get the guests to the ceremony. We had to get volunteers to drive people from the hotel to the venue - they completely, 100% failed in the one job we asked them to do.

I've used this company for work to transport people and they have always been courteous and timely…read more Yes, they do have rules because those coach busses are expensive and they want to keep them in good shape. I've never had an issue with them and we continue to use them when we need to. I didn't give 5 stars because sometimes the drivers weren't communicated everything so I'd have to explain some of the details, even though it would be the same exact route every time.

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

I would not recommend Executive Transportation as they failed to deliver on all basic service…read morecommitments and expectations. I booked round-trip transportation with Executive Transportation for my father from his residence to the airport and included the additional cost of meet and greet where the driver was to be at the airport waiting for my father at the luggage terminal with a sign on the return trip. Executive transportation failed to deliver on all basic service commitments and expectations for both trips. INITIAL PICK UP: Executive transportation showed up 20 minutes late to the contracted pickup time without calling to advise they were running late. I had to call the company who stated they were unaware their driver was running late, stated they would check with the driver and call me back. The company called me back and confirmed the driver was running late but was in route to the pick up location and picked up my father 20 minutes late. RETURN TRIP: On the return trip, my father was not greeted at the baggage terminal by the driver as contracted. After my father retrieved his luggage and was looking around for the driver, he received a call from Executive Transportation that the driver was running 30 minutes late, had locked themselves out of the car, but were on their way. I called Executive Transportation to express my dissatisfaction on their repeated service level failures. The employee stated they would have Rob, the owner call me to make it right. An hour later, Rob did call me, was not aware of the first incident where his driver was 20 minutes late to the initial pick up and stated that, on the pick up, his driver had locked themselves out of the car, causing the delay. I informed Rob that I expected to be reimbursed for the Meet and Greet premium charge as well as reimbursement for the two service level failures. Rob stated that he would investigate, as it was a Saturday, he was not in the office, but promised to call me back on a Monday when he returned to the office. Rob never called me on Monday as promised, the third service level failure by Executive Transportation. I would not recommend Executive Transportation as they failed to deliver on all basic service commitments and expectations.

Trying calling this company with a cancelation or change. It rings and you get a beeeeeeeeep like…read morea fax. Doing a great job of not communicating with the people that pay you to do a job. If I could put down ZERO I would.

The buses are perpetually late. Their solution is to ask kids to arrive at the bus stop earlier…read more The result is that kids are waiting outside in inclement conditions even longer. I got word from the principal of my child's school that kids are often arrive after the start of school. Why doesn't somebody do something about this? It's also super weird that they let my child out at a random spot on my property and not the driveway. Seems passive aggressive and rude.

I worked for this company for almost 3.5 years. They treat…read moreyou like garbage , spread lies, and most are always crabby or moody . Specially the dispatch. This company is under new people as Mike stepped down( if that tells you anything ) it's bad that my kids have to ride for this company . I do not recommend this place for employment as they treat everyone like garbage, lie, if I could give 0 stars I would.

They doxed my child when I submitted a negative review of their company. I submitted a negative…read morereview of their company because they contract with my children's school district. I have had numerous complaints regarding the bus service, the school administration directed me to their contractors as the appropriate party to express my displeasure. As much as I'm upset that the Anoka Hennepin school district is employing contractors that are making my children unsafe, doxing my child is a step WAY OVER THE LINE. This place has gone from dangerous, to downright predatory.

Northfield Lines was phenomenal service. The driver was very friendly and helpful. The ride was…read moresmooth and safe. Also their office staff was very helpful and friendly. Awesome service and great people. 10/10 service and experience.

My bus was scheduled to pick me up at the airport but it never showed up! My friends and I decided…read moreto get an Uber instead. When I tried to get a refund the next day, they wouldn't give it to me because it "eventually showed up". I don't want a bus that two hours late especially after a long flight!