If I could give 10 stars I would. On Christmas Eve a family member was stranded at a gas station in…read moreMuskego. The car wouldn't go into park and the key wouldn't come out and it wouldn't start. I called Otto to have it towed to a friends garage so as not to leave it outside over the holiday with the key in it. Otto promptly answered the call and showed up for the tow. Before towing it, he offered advice to the owner that solved the problem and eliminated the need for a tow. I have used Otto for many years and will never consider anybody else. If you need a tow, look no further. Honesty and integrity is #1 in this man. There is no better value than using Otto.

Truck quit running and he came by. Stopped to see if I needed help…read more Said it's your fuel pump. Kicked my gas tank and then my truck started and got it to a shop. Awesome guy!

AM Towing; tow service charged for six separate things…read moreracking up a huge expense for towing a sedan sized car. I called to discuss rates only because I was confused by all the different rates on sales slip. Owner (Ryan) basically had no voice or input on the matter, he explained everything in three words and sounded bothered that I even called to inquire. My daughters 18 so I felt like towing company may have taken advantage of the situation by charging $500. Inflation is real. I don't believe 500 for a simple tow is... more like price gouging.

AAA let us down. After waiting for over 2 hours waiting for the designated tow company from AAA we…read morewent on our own and called AM. They were there in 15 minutes and Cole was kind and helpful. Took our car to the service station and put our key in the drop box for us. Great experience!

Katie did a great job fixing my car and making sure I got the parts I wanted to make my car look…read morenew again! After an accident (that was not my fault) she had to deal with State Farm for weeks to reconcile a simple transaction. She was patient, kind, attentive and treated my car as if it were hers. I would recommend this auto body shop for anyone who wants great personal service! Thanks, Katie!

Not a great experience. Between them and my insurance company messing up it took them nearly three…read moreweeks to get a small cosmetic crash taken care of. Not to mention when I did get it back there were gaps between all of the panels and none of the electricals worked on that corner of the car. Some of which weren't even involved in the crash! The manager Gerry was nice but his staff that I talked to on the phone did not seem to know what they were talking about any time I called.

The best towing company period. Moved my toolbox from a previous employer and took the time and…read moreknow how to sink it into a storage unit Thanks again Darryl! You are the BEST!!!

Efficient. friendly and the most organized business of this kind I've seen. I was impressed.read more

Incredible shop with over and above service. We were visiting from out of town and had our…read morealternator light come on, which is a huge problem, and horrible timing. Called around everywhere and no one could help me, but finally called Mike's and within minutes confirmed they could get me in same day. The price was competitive, they fixed everything in one afternoon, and our van was in perfect condition again in time to take our family back home. We even got a warranty on the service, which I feel great about. Some of the nicest guys too. Thank you all for saving our day! Would highly recommend!

I'd been having recurring cylinder misfires for months. I'm no stranger to mechanical work and did…read moreeverything I could think of to resolve but needed another eye on it. We're 40+ mins away from the nearest BMW garage so I found Mike's Auto which is within 10 minutes. They specialize in import repair according to their site so I brought it in for a diagnostic. I just needed to know what they thought caused it and could probably do the repair myself. I'd already done turbos, O2 sensors, ECU, throttle body, Vanos, etc. The guys were very accommodating but communication was poor, I had to call for any updates or to find out they needed me to authorize a repair. Three weeks and $1800 later I pick up the car and don't even make it a mile before all the misfires come right back. This, despite their assurances that it was test driven multiple times. Right back I go. A week later I'm now told a catalytic converter was plugged and causing faulty readings for air/fuel mix, creating misfires. It made sense, the tech even sent me a video showing his gauge reading. He was confident. Cats were about the only thing I hadn't changed. They estimated 8-9 hours book rate so I took it home and installed some brand new cats myself (3 hours real time.) Car made it several miles this time before the same error messages appeared. So, the diagnosis was still incorrect. I won't be bringing it back. The guys tried hard but it's clear they don't possess any specific import knowledge or experience that will help me out. I've wasted $1800 to get back where I was a month ago, but with a pair of shiny new cats now. They're probably fine doing standard work like suspension or oil leaks but anything more complex seems beyond them.

Had to get my brakes done and a check engine light dealt with! The guys were quick and extremely…read morefriendly. Made me feel like I could trust them which is what I really want.

I absolutely love these guys! My husband and I used them for years before he passed and now that…read moreI'm on my own, there is no one else I would trust to give me good advice, service, and prices. Highly recommend! Ask for Brad, he's amazing!

I called and asked if I could get in because I had a flat tire and they told me to come right away…read more They fixed it in 10 minutes and patched it up and I appreciate it very much. Thank you very much Parker the young man that plugged up my tire.

John from Rhodes answered my request through AAA for assistance with changing a flat tire. AAA's…read moredirections were not great, but he was able to locate my vehicle without much issue. He also showed me what the problems were that caused the flat (two punctures in the tread), put on my spare and I was ready to go. He then followed me to my local repair shop and was kind enough to drive me to my house 3 blocks away. Bless him for his kindness and going above and beyond.

My car wouldn't start after work. Called them the next day to tow it to my mechanic. They were…read moreextremely helpful and very nice. Definitely will recommend them to anyone that needs any kind of roadside assistance!!!!