Excellent service, excellent work, very professional n clean at a very reasonable price!…read more Highly recommended

So happy I called this company for another plumbing issue I was having. They are very nice,…read morepunctual, professional. Got the job done and they did a fantastic job! An added bonus is that they cleaned my tub with some kind of amazing cleaner that made it look brand new. These guys went above and beyond for me and I appreciate it. So nice to have a working shower again! Thanks guys! Will recommend to anyone I know looking for a great plumber.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

We moved into a very old house in January and we've used Plumbums several times and they've been so…read morehelpful. From replacing sinks and toilets to troubleshooting hot water issues. I will continue to use them. Highly recommend!

We initially became aware of Lenny some months ago (via Nextdoor) when we had a relatively simple…read moreplumbing issue--a clogged toilet. Simple to repair if you have the tools and the knowledge, but neither of us qualifies. Lenny often contracts with others who are right for the job, and Nate-the-Snake promptly arrived and resolved the problem in less than an hour. Our house is 100+ years old and frequently needs some TLC. Once again, two plumbing issues in the bathroom. Not critical, but concerning with regard to function. Aren't bathroom issues always concerning, especially in a one-bath home? Our man, Dave D., was at our door in about 24-48 hrs. Made an assessment, then off to source the parts, and finished the job promptly. Knowledgeable, polite.....and left nothing to be desired with his work. Granted it is limited experience with Lenny and crew, but why would we not recommend him? I suggest that you keep him in mind for your next plumbing issue. Judge for yourself and you too can recommend his services to our friends and neighbors.

You can count on Lenny the plumber. They helped me out with a plumbing problem last year and helped…read moreme with a leaking pipe today. Communication is EXCELLENT beginning to end and so is the work. It is so nice to have someone to call that you know will get right back to you and help you out.

My wife and I were extremely impressed with the service provided by the Grenier family. Ted and…read moreson are clearly knowledgeable and demonstrate an admirable business ethic. We would highly recommend them to place your cherished property in their competent hands.

Am a happy customer. The pond was originally built by Ted over 20 years ago. I have been cleaning…read moreit myself for years, but as time went by, sludgy dirt built up at the bottom I didn't know how to get rid of, a few rocks fell off the edge, I could not keep up with the work by myself, therefore, asked Ted for rescue operations. Ted's crew showed up, repairing and restoring my old pond. The crew were professional and courteous, and cleaned up mess before they left. The pond looks brand new now. Thank you! One drawback: You need to leave quite a few messages and emails until Ted responds. Don't give up...

Al and Jack Hurlburt seem to know everything there is to know about boilers and did an excellent…read morejob replacing our old gas boiler with a high-efficiency Viessman unit. Hurlburt's was recommended by a contractor friend who uses them extensively. We already two bigger, nationwide companies come out to give estimates. Both of them priced out the job more than two thousand dollars higher than Hurlburt's for standard (not high-efficiency) boilers. Each of the guys was there for about an hour, shuffling papers and talking away. They were clearly waiting until we either agreed to an installation or asked them to leave. In contrast, Al Hurlburt stopped by on a Saturday morning, took a look at our old system, gave us a price, and left. Reading the negative review from nearly ten years ago above, I will say that there were a couple of fits and starts in getting the job going. We were working during the busy winter season and a cold snap to boot. They were supposed to start one day but made a little progress. But they came back a couple of days later and got it done promptly (important) and right (more important). When they finished, Al was leaving and I asked whether he would send a bill and almost as an afterthought he said, "sure, or you could just give me a check," which I did. I didn't get a receipt. I'm sure I could get one if I needed it. I would recommend the quality of their work without reservation.

10 years ago, the Hurlburt Bros. replaced our 1970s-era oil burner with a gas furnace. Al…read morerecommended not getting the most expensive models -- rightly saying that the extra cost wouldn't be recovered by the moderately higher efficiency of the super-high efficiency models. Same for the water heater. They did the job with old-school black pipe instead of the crap most plumbers use now. The cost was fully 1/3 the price of the most expensive bids. It was a beautiful job that -- now 10 years later -- still works perfectly with zero maintenance. We're delighted with their work and recommend Hurlburt without reservation.

I've been calling Paul the Plumber since Paul was the only guy. They do such good work is years…read moretill I need to call them for something new. Always show up, always do what is expect, and never disappointed.

This company was fantastic back when the owner actually came out to do the work…read more.. I had a new kitchen counter & sink installed, and the contractor said they never install the sink (mine is a regular, simple drop-in) because plumber's prefer to have the room to work. Paul the Plumber sent a young kid out, who announced that they don't install sinks. Well, after calls to their office they agreed to drop in the sink, and charged me MORE than the cost of the $300 sink for less than 1/2 work. I also wasn't expecting them to say that they will only replace all of the piping so they can guarantee it, so the whole bill came to around $1000. Next thing I know, there's water all over the place. So they send the same kid out and it turns out that he didn't cap the drain for the dishwasher (which hadn't been installed yet) so he rigged up something. In the meanwhile, the same kid fixed the hot/cold water valve on my downstairs shower, and somehow ended up breaking the entire shower head off the wall, and cutting a huge hole in the wall. He also snaked the upstairs tub. Guess what? More water under the kitchen sink. So I checked to see if the plumbing license on the website is still valid (which it is), but it certainly isn't for this kid. So I called and told them about the water under the sink & asked for the kid's license #. She said she'd get back to me with the #, but instead sent out another guy who DID have a license. Turns out the unlicensed kid capped the drain incorrectly and he didn't screw down the sink drain correctly either, which is why water was leaking everywhere. And as for the tub? The kid managed to screw that up too so the drain stopper didn't work any more and I had to pay another plumber to fix it. The upshot? This is the place for you if you want some unlicensed, unsupervised kid doing your work.

Spoke to Jarrett last week about replacing sink faucet cartridges and installing a new shower head…read more Appointment was for today. Garret and Maya were on time.... polite professional, clean, and done! Don't be fooled because Garrett looks like a child. But I'm in my 70s and if he were 50 years old he would look like a child. . Very happy with the service.

Fantastic same day service .They showed up on time and were very professional . Thank you Garrett…read moreand Alex. I highly recommend Rousseau's .

Had to call the plumbing pros again. Once for an emergency(hot water heater failed) and another…read moretime for a regular fix. As usual, excellent service! On time! Great guys working for this company. I will not call any other plumbing company, I'll wade through a flood until B&B can rescue me!

DO NOT HIRE THEM WITHOUT GETTING AN ESTIMATE, THEY WILL RIP YOU OFF IN A HEARTBEAT, charged me…read more300,00 to repair one shower handle stem, then trys to tell me they came here after hours which was before 4 pm, Terrible way to do business with a 1st time customer, only reason I called B&B was the Hvac guy I use is as HONEST AND FAIR AS THEY COME, his Company is Alpha Hvac , his name is Scott,

Excellent service! My kitchen flooded on Sunday eve; and James was here 1st thing Monday morning!…read more He fixed the faucet immediately- as well as the shower in the bathroom. It's so heartwarming to find an honest, amiable plumber. I recommend Jem plumbing wholeheartedly!

Ask for James, he's awesome. He spent a long time fixing my 30 yr-old furnace even though it was…read moregetting replaced (by him) the following week. He really went above and beyond his job, and was always happy to help. I never get customer service this good! Even though one of the problems I had was related to my wiring, and another was because of the gas company, he still came to my house to diagnose the problem, and he was really nice about it:)