Unfortunately a bad experience. We had worked hard this week and wanted to celebrate with a nice steak and have not been to Quincy's in a while. We called at 16:30 and wanted to reserve a table for 6p. The hostess said they do not make reservations but would take my name and put me on the list... (?). Okay. We were able to get out of work early and get to the restaurant about 17:05 (5:05p). We told the hostess we were the ones who called in but were there now so please put us on the immediate waiting list. She motioned for us to wait outside and would be called. (Temps were about 90) Meanwhile others were walking in and while some came back out, many stayed in. The hostess came out every once in a while to ask for certain patrons - not us. After an hour - which was about 6p, I went back in to inquire and she said they had two different lists - ones for call ins and one for walk ins. Her "list" was scribbled and scratched through and in some areas, torn. I told her we should have been moved to "walk-in" and she said gruffly that's not how it works and we would probably be seated in the next 15 minutes. Meanwhile, customers who were seated at the bar just minutes after walking in were being served their "salad". After another 15 minutes of waiting we are finally seated and are attended. It was filet mignon night and I ordered the 9oz medium while my friend order the 6oz medium rare. The "salad" that I mentioned before was a iceberg lettuce wedge saturated in ranch dressing. I like ranch but wow. Their idea of a loaded baked potato is butter and sour cream and a pinch of cheese. I would have liked chives and bacon crisps. Disappointing. Finally, I get to cut into what I believe is the filet. It is not only tough but very well done and obviously dry. No moisture and little flavor. My friend's came out juicy and looked great. No issues on that side of the table. When the waitress came by to inquire how we were doing, I mentioned the steak was not exactly what I had ordered and showed her the cut. She asked what seemed rhetorical if I would like a new steak and I surprised myself and said, Yes". She seemed taken aback but said she would have to take my current cut back and I would have to wait another 30 minutes. By this time, we were passive and had nothing else to do. I knew others were waiting to be seated but in today's service industry, I wanted what I ordered - - a good tasty steak. However, the wait was minimal - only 7 minutes! Amazing! This filet was to my satisfaction and most of all, edible. However, I cannot honestly recommend this place to family or friends. There is a Japanese Steakhouse directly across the street with a better atmosphere, a friendly hostess and great food to include filet mignon. I don't blame the waitress. She was busy and doing the best she could. In my view, the business model is simple and effective. However, this restaurant would do better to fire the hostess or find someone who isn't the spawn of Seinfeld's "Soup Nazi and Joy Behar. AND simply take first come, first serve - no call aheads - no second list. Sorry Quincy's - you have to have much better to regain my business. I will not be recommending to anyone this is an establishment worth the visit. read more