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Quilters Depot

3.3 (7 reviews)
Closed • Closed
Updated 2 weeks ago

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2 years ago

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16 years ago

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7 years ago

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5 years ago

Just took a class and was thrilled by the teacher and the finished project. Will be making many more. Thank you Kathy.

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6 years ago

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9 years ago

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10 years ago

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Darn Yarn Needles and Thread - Shepherd's Shades yarn from Brown Sheep Yarn Company

Darn Yarn Needles and Thread

3.6(5 reviews)
30.7 mi
•$$

Cool place. Just please don't try to buy something while everyone is knitting. Maybe it was a class…read morebut then perhaps tell the customer that. I wanted to buy yarn for my mom but I guess I'll go elsewhere. I had my two kids with me so it's difficult enough to actually shop and choose something.

I was so excited to come here, because I love knitting, and I really thought I had found a unique…read morelittle shop that even offered knitting lessons. I'm giving this place one star because it did just about nothing for me but waste my time. I could have bought this yarn elsewhere and saved myself the drive. I even signed up for a knitting felting class that was later canceled. The owner called to let me know the class was cancelled, but I never heard the message. That's okay, I thought, maybe she could give me ANY lesson instead. Nope. She was not impressed that I drove over an hour a second time to come to her store. Whatever she was doing (knitting) was more important than building customer rapport. The person there, who I'm assuming was the owner, was not really outgoing or friendly either, just ordinary. This place was a big disappointment. It has the potential to be an amazing little jewel, but it's just not. The knitting needle display was also a mess. Oh, and her large dog is confined to a tiny space behind her register. That's just plain cruel. Talk to your dog, and take your dog on a long walk!

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Darn Yarn Needles and Thread
Darn Yarn Needles and Thread - Sock yarn.

Sock yarn.

Darn Yarn Needles and Thread - The new paint job!

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The new paint job!

Vessel Studio - Workshop in progress!

Vessel Studio

4.4(7 reviews)
4.5 mi•South Side

went for the lawn spike class. I loved it. such nice…read morepeople. I've done a pumpkin, a wine glass, and now the lawn thing. I think it will be a great addition to my flower bed.

On July 31st, my boyfriend and I booked a glass blowing session for 2 people on September 30th at…read more3:30 pm. It was something we have always wanted to do, but it always sold out before we had the chance to. As the glass blowing experience approached, I took the day off work and we coordinated an entire day around the session. We were very excited to go. On September 27th, we received our confirmation email reminding us of our upcoming session. On September 29th at 3:07 pm, we received an automatic cancellation email that our appointment had been cancelled and we needed to reschedule. The email provided no explanation for the cancellation. There was no additional email sent and no contact attempted by phone. Confused, my boyfriend tried the number provided and left a message. He also sent a Facebook message. Concerned, I called the company as well and after 2 calls, reached Janine (spelling?). She explained that they didn't receive the glass supplies needed for the session and that they were cancelling all sessions on Saturday and all sessions on Sunday. I asked if they were going to reschedule or offer an additional session for those who have already signed up. I was informed that I could reschedule after January 1st, 2018 because the rest of the pumpkin workshops were booked. I mentioned that a glass pumpkin wouldn't really do me much good in January and she agreed. I asked if we could come another time instead. She told me that she would speak with the guys who run the workshops and call me back. She didn't seem concerned and it was like she was caught off guard by my questions. On October 4th, I still hadn't heard back. I called the company again and left a voicemail for Janine asking for a return call. Today is October 10th. I just attempted to reach Janine again and it went to her voicemail. I left another message, but it's been 11 days since our first conversation. I don't have high hopes that she will call me back. I understand that things happen. I'm not sure why supplies weren't ordered ahead of time (since we booked 2+ months prior and they had already had a weekend of workshops), but even then I can understand that it might have been out of their control. I'm not an expert in glass supplies, but I would imagine that there has to be more than 1 supplier. All of that aside, there is absolutely no excuse for how it has been handled. I would expect a phone call or email explanation for the cancellation. As a customer, I shouldn't have to make numerous attempts to find out if it was cancelled intentionally or in error. When called, I would expect that a business do everything it can to accommodate those that were cancelled. An additional session could have been opened for those who were still interested in attending a workshop. Ironically, Vessel Studio Glass has a 48 hour cancellation policy in which you will forfeit 100% of your session fee if you cancel within 48 hours of your appointment. They provided only 24 hour cancellation notice to us and were not apologetic in any way. They also did absolutely nothing to try and make it right. I am extremely disappointed with my experience and wish that we would have had the opportunity to attend the workshop that we signed up for.

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Vessel Studio - Wave bowl.

Wave bowl.

Vessel Studio - Cancellation email with no explanation.

Cancellation email with no explanation.

Vessel Studio - Fall pumpkin and leaf set.

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Fall pumpkin and leaf set.

Quilters Depot - artsandcrafts - Updated May 2026

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