I work in the service industry- pest control specifically, and when we are out in the field public restrooms are a huge help. I buy gas at this gas station in particular because of the fact that they've had a restroom available for use. However over the past few years every time I've asked for the restroom key, whether I'm buying gas or something else at the time or not, I've got extreme attitude from whoever is working the counter. Not only have I received attitude when asking for the restroom key, but just in general. I am one of the most polite people you'll meet, I'm confident of that. This gas station used to be a pleasant experience, but over the last few years they have changed. Today I went in to ask for the restroom key, (today is Wednesday, October 2nd, and the time of my visit was exactly 12pm-noon), and the woman who was working the counter, who has been working here for years, (maybe she's the owner?), said to me "are you buying something?" I said "I'm sorry?" Because I thought that's what I heard, but I was shocked at her rude response, being that I have given them so much business over the years in buying my gas from their station for my pest control business, which can amount to around $100 a week some weeks. She responded with again "are you buying anything?" I said "no." She said "you can't use the restroom then." I said "I buy gas from you guys all the time." She ignored me and walked away. I walked out saying "you guys just lost a customer." If they can't provide something as simple as the option to use their PUBLIC restroom to a longtime, valuable customer, then they will no longer be receiving my business. I will be making a complaint with the city/county, or whoever I need to do so with. read more
