Noel was a great help. Member for many years. Highly recommended Folsom Prairie City...

Had very easily the worst car wash I've ever gotten. Paid $25 and my car was still very visibly dirty afterwards. The level of quality on these washes has gone noticeably downhill since Quick Quack came to the area. for the price tag it shot us through the wash in about two minutes. See the photos that show the car still covered in dust and clearly dirty. The $11 car wash at the local Chevron took about 6 minutes and made the car look exponentially cleaner. I think it's safe to say I won't be returning anymore. read more

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A great wash leaving my truck nice and clean, and man what a great smell it leaves! The cherry scent smells like candy. The membership is always nice, 2 washes a month and you feel like you've gotten more than your moneys worth. My go to wash in the Folsom area. Can't go wrong with the nice customer service as well. read more

Folsom is such a great area. I love that the vacuums always work out here. The only thing that I always worry about is sometimes I'll get the colored water and soap with me paying for the most expensive car wash, which I have a membership for, but sometimes that doesn't come out, depending on which place I am at however this location is good. It's easy to get in and out of. If you miss it, you can still get in when you make the turn which I really like and there are so many breakfast spots and lunch spots close by within a driving distance. read more

Noel j was super nice when he gave me an extra dash wipe . I love this QQ for the proximity to my house and I have never had any issues there (except my license plate always bends!!) Good deal for unlimited car washes and I like when they add the scented wash! read more

Quick Quack Car Wash - Car Wash Near Me - Folsom, California

Not a quality car wash. I have had many memberships over the years at several of these types of car wash places and this location has to be one of the worst. There are not enough vacuum stations for the customers. I had to wait quite a while while my car dried with spots. The vacuum was mediocre, I think my home vac pulls more. Then there's the car wash...I pull up to the gate on the membership side and am told I need to pull closer cause their reader isn't in a good spot for trucks. I have a standard size truck. The belt is on too fast so your car gets too quick of a wash and doesn't get clean. They don't clean their equipment enough so now my vehicle is full of scratches. They can do better but I can tell you I won't be using this location again. read more

I enjoy this location and would frequently go here when I used to work out in Folsom. I do have a membership and added on my husband's vehicle. It's a great price for us to have unlimited washes. I love the great customer service. I like how the car wash is easy to navigate. The vacuum stations work and are nice. I do recommend this location especially if you are in the Folsom area! read more

I have been here a handful of times and service is always great and my car comes out nice and shiny. I like that they add aromatherapy - like pumpkin spice scent in the fall and their little cartoons projected on the windshield as you drive through. I always get the ceramic duck and highly recommend signing up for the monthly membership. They run specials and I was able to score one for half off. The last couple of times I have gone, I was helped by Hudson and he was very warm and welcoming and just goes above and beyond on seeing how he can assist or be of better service. He greeted me with a big smile and positive attitude. Unfortunately I did have to cancel my membership because I need to save some money and also I don't think I'll wash my car as much in the coming months, but I will definitely sign up for another monthly membership next season. read more

Car wash is always great ... towels are always filled and ready to go. Parker was very helpful.

It's a zero if I could. Terrible customer service and management that is incapable of being objective. No accountability for damages. Unwillingness to thoroughly inspect potential damage. I do not recommend taking your car here. My daughter's window cracked going through the car wash. Onsite staff treated her well, apologized and provided contact information. The manager on the other hand was avoidant to multiple messages and when he called my wife back stated that the crack was due to a pit that already existed. Mind you he had never actually seen the car other than on video. My wife explained there is no pit, asked for this to be escalated and offered to bring the car in so that they could show us this pit. He said we could do that but he wouldn't change his mind. This is car is a 2 year old bronco that is only driven around car and has zero damage and has no pitting or scaring on the window. I can't endorse a business that allows management to have no customer centricity and is unwilling to do a thorough evaluation of damage. read more

After almost a decade of being a loyal Quick Quack member, I'm shocked and disappointed by how I was treated when something went wrong. My truck fell off the track after I was instructed by staff to put it in neutral/car wash mode--which should only happen after they've confirmed proper alignment. Clearly, they failed to do their job. Instead of taking responsibility, they tried to blame me--as if their staff has no role in guiding customers or ensuring the vehicle is aligned before starting the wash. That's unacceptable. And to be clear: while this may have been my first visit to this location (which I now seriously regret), it was not the first time my truck has gone through a Quick Quack. It has been through other locations many times without any issue. What's most frustrating is realizing that after nearly a decade of being a paying customer, I was treated like an inconvenience the moment a problem occurred. No accountability. No genuine customer care. Just excuses. Because of this, I've canceled my membership--and I won't be coming back. Quick Quack clearly doesn't value loyalty or take ownership when things go wrong. P.S. Think about this: we requested the footage -- and got nothing. Instead, he proceeded to explain how the wash process works to someone who has been a loyal Quick Quack customer for a decade. read more

I love that Quick Quack exists! I use the carwash frequently and I am never unsatisfied. The unlimited wash is such a great value and saves me so much time. Great service by the employees, as well! Thank you, Mark Speelman Yelps #1 rated Realtor - Former Real Estate Appraiser. read more

DO NOT USE QUICK QUACK. My vehicle jumped the carwash tracks and damaged the passenger fender and front bumper when they guided my vehicle back onto the tracks. The manager advised me it was my fault because it appeared that I turned the steering wheel. I have inside video of my cab showing I did not turn the steering wheel until it had already jumped the tracks, they instructed me to go forward which resulted in the front end damage. They refused to cover the cost of the damage they caused. Repair cost was close to $3000 dollars which my insurance covered all but $1000 deductable. DO NOT USE THIS COMPANY. YOU'VE BEEN FOREWARNED IN ADVANCE IF YOU DECIDE TO USE THEM! read more

Quick Quack Car Wash - Damage cause by Quick QuackCarWash - Car Wash Near Me - Folsom, California

I just wanna give a shout out to the guys working here. Especially the guy with the bowtie. Super helpful super nice. Excellent experience really nice people. read more

Love the service, Noel always welcome customer with a great smile. Quick and easy as well as it's near the highway

First of all they asked me to sign a membership for a month because it was cheaper. I told them no at first because I live to far from a Quick Quack to go more than once a month. He said, oh just cancel it when it comes due, no problem. It's cheaper for you today that way Had to take my car through 2 times. Car Wash did not wash the back of the car good, leaves dirt. Tried to cancel online. Could not do it online. It kept saying wrong info this was on a Sunday. The next day I was charged for another month, which I did not want. I called spoke to Alexandria. She refused to refund my money and when I asked for her boss, she said she was the boss. Very disappointed in Quick Quack and will NOT be back! You take advantage of seniors. Shame on you! read more

Go to another location this one is terrible customer service and honestly not the best wash my car was still dirty

Love the efficiency of the car wash. Easy quick effortless drive in and good strong vacuum. Service is excellent. Great value if you do more than two car washes a month. read more

I was in town for a doc appointment, I don't live anywhere near a Quick Quack. I asked for a wash with the undercarriage and tire wash. The employee recommended the $22.99 wash, and offered the monthly which I declined because I don't live near a quick quack. I told him if the wash doesn't clean my tires good can I come back through, he said only if I have a problem with the wash, then he recommended me to get the membership and get half off another wash if I wasn't happy with the first wash lol. I already declined the first offer for the monthly. So I went through the wash. Went to the vacuum did that and walked around and my tires didn't even look like I had a wash at all and my car still was dirty. So I pulled back up and a new employee was there and I seen the first employee I explained to the new employee my conversation with the first employee and he was super nice and had good customer service. I even pointed and told him to check with the first guy, which was a bad idea. The first guy came out and said has to be 15 min between washes, which he never explained with our first interaction about a time limit. The second employee was even like look his tires are dirty and tried to help me get another wash. The first guy was Slightly rude and had no customer service, he acted like I was trying to get over on the company lol First employee get an F and second employee gets an A+ At $22.99 you should get clean tires lol I had to back out and leave, never got another wash. Last time at a quick quack for this duck read more

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I have been a member for years. today I discovered that the wash ripped off my entire front license plate and attached brackets completely dislodging the front bumper. Luckily I was able to track down the plate and associated strip but no apology, no offer to file an incident report, nothing. the piece had been run over so many times that it is no longer usable. this is at least a $150 cost to replace and they are just 'not liable'. what a crock. read more

Quick Quack Car Wash - A car wash should not tear off the entire license plate strip from the bumper. - Car Wash Near Me - Folsom, California

Sam really showed great customer service skills! I was happy to share a few moments with him about my cool car and its features

I have no complaints about the staff at this location, whom frankly, have had to put up with problem after problem at this place. They are all friendly and helpful. They do their best to keep the wash areas clean. But back to those problems I mentioned. This place has routine problems with parts of the wash breaking down, tire shine perpetually doesn't shine, blowers not blowing, or vacuums being broken. When you bring these issues up to them they just say corporate doesn't really "care" to fix things quickly. They only recently added the microfiber drying cloths, months after other locations already had them. I give these people $91 a month and it would be nice if their wash worked as advertised (I'm looking at you TIRE SHINE). I made a complaint over a week ago and asked for contact from management. No one has contacted me and they denied my request for a partial refund since I am paying for a service they advertise (tire shine) but aren't providing. Evidence in photos. read more

Quick Quack Car Wash - Freshly cleaned and sun dried with TIRE SHINE applied at the car wash. Not very shiny is it? - Car Wash Near Me - Folsom, California

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I went during my lunch and I was greeted by a super sweet employee, I love when I go somewhere and the employees are happy to be there , then I went thru the car wash and the employee directing me was also super sweet . Towels were stocked, and the vacuum suction helped clear all the debris from my car I honestly think this may be my new favorite location thank you for the team for making this such a lovely experience for me . Care:5/5 Quality :5/5 Cost:5/5 Cleanliness :5/5 Atmosphere :5/5 Parking: 3/5 read more

Quick quack on prairie city is always our favorite and Stephany who works there is a fantastic help. We take both of our cars here regularly and highly recommend it. You get a free vacuum and towels to dry your car. It's worth the membership of you have multiple cars. We go at least once a week. read more

Avoid at all costs. Why? Because no matter what they do to your car, they have will say they have no responsibility. I had an issue and even before I could explain the weird noise made right after going through their car wash, the manager said "we aren't responsible." After I escalated the issue (to which the manager didn't care), he filed an incident report. I got a case number but not a copy of what the manager wrote. Then I got an email saying...surprise... we at Quick Quake have no responsibility for anything. No indication of what was said so I can only imagine. AND while I was waiting, another customer asked me, "Did they scratch your car?" in a tone like "your car too." AVOID read more

Noel was great... friendly... went out of the way to ask me after how the car wash was n if he could help me with anything

Scam artists. Offered me a membership for half price. Failed to tell me that that was just for the first month and that it would revert full price after that. Three days later, I canceled my membership. That was back in October. Yesterday, December 28, I look at my bank account and they have charged me again. And when I contacted them about it, they made it sound like I've had a membership all along. They are not acknowledging that I told them to cancel it back in October. So be careful, once they have your credit card number, they will charge you whenever they feel like it. read more

Great service! Clean car all the time.. Noel is awesome.. very helpful and hardworking!

Upon further digging, the customer service folks that replied to my original review might be correct about the photos not featuring the air pumps. The area on Yelp that has the air pumps appear to be generic Quick Quack photos that are included on every Yelp page. Sorry for the mistake! It is a decent car wash. They get your front and back windshield with the bug spray. I would like to suggest that they do add the air pumps. They are fantastic for getting the water out of all the nooks and crannies in car doors, windows, etc. read more

Quick Quack Car Wash - Car Wash Near Me - Folsom, California

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I've wanted this location to succeed because it's conveniently located. However, the car wash itself seems too short in duration. It leaves behind soap on my vehicle. I don't recommend bringing large vehicles or trucks to this location. Also, it seems to be broken down/out of service for maintenance about 50% of the time that I show up. read more

Always awesome and clean. Service is great! And with a smile and enthusiasm! Thank Quick Quack!! read more

If I could give a zero, I would times 10. Absolutely DO NOT USE Quick Quack car wash under any circumstance. Their equipment caused damage to my car and they've determined it wasn't them. Complete B.S. when I know what pre-existing damages I have, so basically, they're calling me a liar. My daughter and I even heard it scraping, which is why we checked it after going through!!! Needless to say, I'm beyond irritated. Never had an issue with them before but I'm definitely not going to use their services again and will let everyone know of this incident to help them from not falling victim to their poor machines and unwillingness to make things right. read more

Garbage was overflowing out of all the bins and I thought someone was coming over to finally change them but nope just to tell me the vacuums aren't free and walked back when trash is on the ground pretty sure his name was Michael read more

Ali helped me out with fresh new towels and was very nice! Model employee and most likely manager material! The vacuums are fixed and working properly. Which is usually not the case for this location. read more

Love this location! The line moves quickly and it's hardly ever crowded. Staff is always nice as well. My car comes out clean every time and if it doesn't, you're able to go through again. The only complaint I have is at this location, to use the vacuum you have to press a button to turn it on and it's only on for a few minutes before it turns off. This is inconvenient when you're in the middle of vacuuming on the opposite side of the car and have to stop and go all the way around to turn it back on. It would be great if they could upgrade these with the ones that the other Folsom location has! I recommend getting a membership here, if you go twice a month you already get your money's worth! read more

Quick Quack Car Wash - Car Wash Near Me - Folsom, California

The tracks were not working properly and they still had people go through now my left two tires are scrapped up.

I love all Quick quack car washes but this location I love the customer service they always are willing to help like when I vacuumed my mail box key up and one of the guys looked for it and found it for me they are always so nice and willing to help if it's needed . read more

Sam was nice and helpful. Great customer service. Can't beat free vacuuming with a car wash!

After waiting in line at the Blue Oaks/ Roseville location only for the wash to shut down mid-suds with no rinse, errands brought me to Folsom where I figured I'd try again here. No line, functional wash track, super friendly employees, brand new vacuums, and even touch-up towels for use by the vacuums!! I'll definitely be coming by here more frequently! read more

quick and efficient as always! I like that they offer towels to dry your car after. and the price is right