I have been going here for over 2 1/2 years. My previous Doctor retired. I called them got an…read moreappointment in very reasonable time. I never wait more than 5 min. to be seen. They have taken very good care of me. My Doctor even called me at home to check up on an important test I had to get. I am very happy. I had my other Doctor for 30 plus years. Looks like I have another good one.

Over a month after first calling them for a new patient visit. Filed out the online form as…read morerequested on their portal. Contacted them multiple times to follow up. All for nothing. Few responses that led to nothing (screen shots below). Don't waste your time they don't need any more business or patients from the look of it. Last message was from me on 10-1. Currently 10-6 and still no reply. They have earned their one star review.

Dr. Kalil and Kayli are professional And have extended medical knowledge. They care and are willing…read moreto give me the time I need. Countryside Medical has x-ray capabilities and a lab. Almost everything can be done right there.

An A-1 team from front desk thru out my appt. Very nice people. Never rush u. Very thorough. Great…read morecare.

Very nice, & very big & spread out, but, well organized with nice, helpful volunteers who can help…read morewith directions to different clinics & offices in the complex itself. A good walking workout for anyone who likes to go for good walks. They have nice big signs with large print for all the clinics in the facility. This woman veteran is very happy with all the services they have there. Also glad that it's only 10 minutes away from my house. Francesca Villages resident

This place is a bad joke Nobody ever answers the phone and…read moreif by chance they ever do they transfer your call to the department you requested and nobody answers there till your call is eventually disconnected. Today I called and I couldn't even get the operator to answer.

Made to wait an unnecessary length of time. Sat for over an hour waiting for the doctor to see me…read morewhile he sat and chatted with reps (not patients) who walked in and sat down in his office. I discussed this with the receptionist and she apologized, but did nothing. It's understandable if a doctor runs late because they're spending time with patients. In this case, he simply sat and chatted, during my appointment time, to a couple of men who didn't belong there during the workday without merit. Very unprofessional and no one seemed to care. It was my first visit. Wasn't seen. The receptionist didn't/couldn't do anything. I had to leave. The nurse who took my vitals was, however, great. No complaints about her. It's a shame the rest of the visit went so poorly. Now I have to find another doctor and wait, again, until I can see them. They clearly don't value other people's time. My appointment was booked well in advance. There was no good reason for this. Plain negligence and lack of care. Very unprofessional and unnecessary. This could have been easily resolved if the doctor had told these men he had patients and to visit him when he had free time. The receptionist should have told the doctor he had a patient who had been waiting, and, not allowed the men to just waltz in the way they did. Truth be told, I really don't enjoy leaving negative reviews. But this experience was just too bad to stay quiet about. People need to know this isn't acceptable. Patients should always come first. The staff ought to treat them with the dignity and care they deserve. I'll never go back.

I went to Dr. Ghassan Hasan as a new patient. Yes, there was a wait, but it was well worth it. I…read morewas pleasantly surprised with the whole experience. I was used to doctors that overbooked and barely spent 5 minutes with you. Dr. Hasan spent quite a lot of time with me. He asked questions and gave recommendations. Dr. Hasan talks to you, not at you. It is obvious Dr. Hasan really cares about his patients and loves his occupation. He is not a pill pusher like many doctors are nowadays. I look forward to seeing Dr. Hassan again.