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    Quick Cash Loans

    1.0 (1 review)
    Open 8:00 am - 9:00 pm

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    1 year ago

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    Orange County's Credit Union - Mission Viejo

    Orange County's Credit Union - Mission Viejo

    (92 reviews)

    Nathan is exceptional, very attentive very professional took care of all my needs and even got me a…read morebottle of water. I recommend the Mission Viejo branch to everybody and see Naethan.

    Extremely disappointed with the mortgage underwriting team at OCFCU. Despite providing clear…read moredocumentation and citing specific Fannie Mae guidelines (B3-3.7-02) regarding business cash flow, the underwriting team ghosted me for a week, and their manager Monica Partida refused to apply standard industry add-backs, resulting in a wrongful denial. OCFCU went back on their word after I was promised by my loan officer Jennie Jacobson. that OCFCU would apply standard industry add-backs to my income. While she promised to use standard industry add-backs to secure my application (and Hard Credit Pull), they then fundamentally changed the "rules" during underwriting to deny the loan. Indeed, the entire culture at OCFCU is decayed with failed communication at each level. Even after escalating my credit appeal to the executive board, I was ghosted for two weeks with zero accountability or rebuttal. The executive board (Kathy Jumper, Donald Carazo and Jeff Harper) never sent me a single message acknowledging my escalated complaint and appeal. My appeal was affirmed and singed by OCFCU fourteen days after the fact and coincidentally the very same day I told them: "Too late, I will be publishing my bad experience with OCFCU online." Although, instead of simply emailing me an update, they claimed to have snail-mailed me the response to my appeal--nothing was ever received in my mailbox. If you are self-employed or have a complex income, save your credit score and go to a lender that actually understands modern secondary market requirements. UPDATE (May 13, 2026): After escalating this matter to the Executive Board and the NCUA, the Chief Lending Officer Jeff Harper personally intervened to make right on the misrepresentation of underwriting standards. The Credit Union has since facilitated the removal of the hard credit inquiry. While I appreciate the eventual accountability from leadership, I do believe the initial process for self-employed members remains flawed. 3 stars for the resolution, 1 star for the experience.

    Farmers & Merchants Bank

    Farmers & Merchants Bank

    (20 reviews)

    Terrible! If I could give negative stars, I would! Do not trust this bank as the executor of your…read morestate! From our experience, the lady upstairs does not follow what is being asked the person receiving the inheritance regarding payments, communication was less than, when monies would be delivered and actuality, it took four months longer with once again no communication.! Less than professional, made us feel like we were a bother and it just flat out rude with no customer service skills!!! Stay far away from this bank for your estate planing!

    I need to echo some of these complaints regarding the Laguna Hills branch for FMB. While the SJC…read morebranch personnel have, with very few exceptions, always treated me and my family with respect and dignity, the same cannot be said for the Laguna Hills branch. In general, the staff are cold and indifferent --on a good day. Otherwise the culture is demeaning and pedantic. On a recent interaction, this branch put a hold on an ATM deposit without any notice or communication --not even as a courtesy. As a result, they returned some payments, which set me back several fees. The thing is, they never held my ATM deposits before and this blind sided me. I could have deposited more funds or transfer from a business account. When I have interacted with the branch manager before, he basically berated me and threatened to close my account. Essentially, his attitude was WE DO NOT WANT YOUR BUSINESS, CONSIDER IT YOUR PRIVILEGE TO BE HERE.

    Quick Cash Loans - paydayloans - Updated May 2026

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