Worked for the company for 6 months extremely rude owner at times given unreasonable time to…read moredeliver to Chilliwack alder Grove and then west side of Vancouver missed my friends celebration of life vera very rude in the office got paid on Friday afternoon but if you didn't get back in time didn't get cheque till monday

I know why they are called Phantom, because you never get your package!…read more Our building has a concierge desk yet they call me at work saying I'm not home so call the office to rearrange another delivery time. Okay fine. I call head office and tell them to use our concierge desk, they say okay we'll try again tomorrow. Two days later no package. I call Clearly for a tracking number. I input the number of Phantoms website. Order not found. Weird. I call customer service and they say they shipped my package back to Clearly because I wasn't home! Are you kidding me? They are rude, unhelpful, and the only delivery service I know that doesn't know how to use a concierge desk. Avoid at all costs.

THIS IS THE COURIER COMPANY YOU WANT. Extremely reasonable rates... actually... best I could find -…read morepretty sure they're the cheapest in town. AND YET: very friendly, personable staff - super fast deliveries too - especially their motorbike guy - was VERY impressed (and relieved!) how fast they got our documents delivered when it was a total emergency. Even more, after having chatted with a few of the couriers, it's really clear they are a GOOD company, that treats their employees fairly. Apparently most of the staff have been there for over 10 years - which seems incredible to me for a courier company (think: high turnover industry). Anyhow: my 2 cents. VERY happy with these guys and will continue to use and would recommend unhesitatingly.

PDX Courier Service is an excellent courier company in every respect. Always punctual: they arrive…read morewithin the established time for the rate, courteous people on the phone and accounting, and totally reliable. I have been using them for years. This Christmas, they provided some truly excellent, caring service for a delivery from North Vancouver to Pitt Meadows. The recipient was not at home, and they went out of their way to phone me, and let me know, and to phone the recipient. It doesn't get any better than this!

They are a good shipping store but what I didn't know is that they also offer printing services for…read morea reasonable price and stellar tech advice for free. They solved a printing problem I had, trying to size an image to fit the full page, that neither Staples nor the Richmond Public Library could solve. All done pleasantly. #grateful

Amazing team!!! Super helpful and took great care with my shipment! My go to place!!read more

I've been a NOVEX customer for almost ten years. I'm always impressed with the couriers and…read moreespecially the office staff. I just recently called in to redirect a delivery and they were very helpful and updated my order without a problem--which really made my day!

We have used Novex since 2017 and they have never let us down. When I call for a pick up I never…read morehave to worry about the package. North Vancouver, BC (I don't know why YELP has me in San Francisco, USA

Invariably when items are shipped to me via FedEx Canada, there are frequent changes in delivery…read moredates. For example, I have rerceived 3 notifications within 2 days, the first informing me of a delivery date for today, then one notifying me of a delay of 2 more days, and finally, a notification that the parcel will arrive 6 days from now. This pattern of delays has been frequent and totally unacceptable.

I will never use it again. It's not reliable, always missed customer's package, and what can the…read moreservice department do is only " I can do nothing for your missing package". My medical masks package we're lost just for 30mins which were left at my front door without any notice!! Have you really put it down, Transporter???

never enough taxis from 2019. when you get one you have to wait more then 1hour at times even in…read moreslower times. as the taxi drivers have the right to choose their fares they pick up longer rides locations instead of a shorter distance away in loca Richmond. many are started to use alternatives services as it's hard to get a taxi at all even when it is booked the night befor. they don't wait until we get dowin our condo elevator either we had them leave after. The worst times are the 1am to 10am taxis and not enough drivers are working to get a Richmond taxi without an excuse they tell yoI as well. this company has to improve the quality and service for it to survive. in this day of Uber taxi services are not up to date on services we need which is convenance and faster services without an excuse by their switch board. they also need to stop asking so many questions about our destinations as many people change their minds too. this makes the drivers not take fairs. unless you are forced to pay an hu tip to make them come. bad bad bad needs improvement Richmond Taxi several people have stopped using this service due to their customer service problems of the taxis not coming either.

I came within inches of slamming into a Richmond Taxi driver turning left right in front of me on…read moreSt. Edwards Drive tonight @ 8:45 p.m., March 7th, making me slam on my brakes and swerve to avoid them. What a moron! NEVER HIRE A TAXI from this company EVER! License plate VS 6603, MAHADEV.