We have all 3 of our cars enrolled in the "wash club." My husband is a bit more high maintenance on…read morewhat he likes, so he purchased the highest package. I don't mind not receiving the presoak, so I opted in for the $20 deal for the other two vehicles. We go at least once a week while out running errands. Sometimes the wash is packed, and sometimes we get right in. Either way, our car is always clean when we leave. And, while I appreciate the free vacuum upgrade, I do wish they'd have them checked more frequently for suction. There just doesn't seem to be enough power to do a really good job on the interior. But, I still use the air and the cleaner for the hard surfaces. Both function properly at all times for me. Personally, I'll keep using this place. It's a good value for the wash. I change my own oil, and detail my own interior, so I don't require those other services. The employees we've spoken to have all been very friendly, and quite willing to help with any known issues. 5 stars, for sure.

I have always found them to be trustworthy and to do exactly what they promised when servicing and…read moremaking repairs to my cars

Came after a large snowstorm to get all the salt and crap washed off my car. It was a lovely,…read morewarm-ish sunny day. Most of the vacuum wands were on the ground; none of them was working. The cart with rags and bottles of window cleaner was nowhere to be found. I moved my car to three different bays before realizing that the vacuums weren't working. I asked the cranky short-tempered woman taking money at the entrance if there were any vacuums working. She SHOUTED at me "The weather is not under my control!!!" Yeah, honey, it isn't, but if the equipment isn't working, WHY ARE YOU CHARGING ME FULL PRICE?? I was so effing pissed. I will be going to Hang 10 from now on--or rinsing my car off myself. What a waste of money. Car wash people: Do you realize that your job is to provide GOOD SERVICE??? P.S.: They also record your license plate number every time you come through. Creepy as hell.

161 Fairfax, Pike, Stevens, Virginia :…read more I paid for a basic wash. Significant soil remains on vehicle. I addressed it with the two polite people operating the wash. The wash technician told me there are no re-washes with a basic wash. I don't get it, I paid for a car wash and came out with the car with soil on it. While he was cordial, the technician said they do not do re-washes. They certainly will never get to wash my vehicle again. I'd say it's a "no go" car wash.

I had a very good experience here , after a bad snow storm and a salted up and nasty car , I went…read morethrough the automatic wash and they had a gentleman there inside assisting on the car with a soft brush to make sure the salt was removed . Thank You for the extra effort !

only worked about 90 seconds. lots of soap and underspray but nothing to rinse all the soap nor all…read morethe dirt off my car. bought the premium service. had to use the self service bay and paid more money in the bitter cold. contact # is out of service. DO NOT RECOMMEND

Great quality car wash. Fast and efficient.read more

Purchased their "Gold" wash for $17. What I got was a 45 second push through a tunnel of rotating…read morerags covering my car in sewage water. What a disgusting smell coming through the vents. When I parked to air my vehicle out I noticed lots of soap dripping from the jams, and my wheels somehow looked worse than they did before. I asked to use one of their self-clean bays to finish the job myself and was greeted with the same sewage stench water. I kindly requested a refund, and was told it was the city's fault the water smelled bad and that they don't give refunds. But they'd kindly run my vehicle through their sewage wash again. Yeah, nope. Never going back.

we always have a great experience, the whole staff is extremely nice and helpful. The manager…read moreTrevor always has a smile and is very polite and friendly.

Stopped here to wash off the beach ocean spray and travel bugs.. it seemed with all the car wash…read moresoap and brushes it should have done a better job of washing off the bugs. The girls came over and started to wipe down our car. As soon as we gave them a tip they walked away. They did come back a couple of times to see if we Need more rags.

Sam was great! I brought my 4 year old to help me clean the car, Sam gave us a towel so he could…read morehelp along with going and getting him a sticker from inside. Truly the best service!

I am very concerned how closely the put vehicles in the wash. The past two times my vehicle was…read morealmost on the bumper of the vehicle in front of me. The previous I almost collided with the vehicle in front because they did not move out quickly. Provide more space for safety. The wash and service is still good. Pricing is great.

My car was a mess with Hackberry tree sap and smoke drops from the fires in Canada. Manager Jess…read moreand Jaylin did the best job i ever had at this place. Jaylin & Jess were very pleasant to work with

This Carwash damaged my new car and they will not fix it! They have video showing my car coming in…read morewithout the gouge in the driver rear bumper cover. I immediately showed the employees who took pics and apologized. Do not take your car here! They are not reputable and I am having to fix my car personally.

Sheetz has a new hot dog. The Big Glizzy ! A jumbo size Nathan's All Beef dog. It is fantastic!!…read moreYou can get them 3 ways - all American , chili cheese dog or custom. They are a 2 handed dog so don't think you can order , fill up with gas and eat the dog while driving. If you do it will be supper messy!! lol Excellent hot dog - worth the 3.99 price. Way to go Sheetz ! Not if they just upgrade the regular hot dogs that would be even better . If you haven't tried the new Big Dog - stop in and try one !! Not to be missed if you are a hot dog fan.

I figured one more Sheetz run stop before heading to the Sheetz desert that is the DMV. I had no…read morereal reason to stop here other than to just stop. However, I did end up going into the store and grabbed something which may or may not have caused a stopped up ahead. I was feeling like I needed a caffeine boost. I don't do coffee, but I do tea. I grabbed myself a sweet tea from the cooler. Opting for the self checkout made for this impromptu stop quick. I didn't really need this tea, but I felt like it would preoccupy me until my next stop. The lot is huge, and a bit confusing. Which I think is a thing in Winchester. There always seems to be some confusion in the Sheetz lots.

Super-friendly attendant, so upbeat, he had me smiling and managed to get my payment and phone…read morenumber and was about to send me into the carwash when he briefly mentioned the recurring costs coming in 2 months. Wait, what. I asked for and paid $15 for a single carwash. NO! You're now signed up for a membership, pal! $29/mo but don't worry about it... I NEVER sign up for recurring costs or memberships, so this was offensive to me. But I had a schedule to keep, so I silently vowed to deal with this later. I got through my appts and returned home and began to call the carwash office. 3 calls and 4 hours later, I could tell I was not going to speak to anyone or get a return call. Eventually, my membership was activated on their website, where I could login and cancel things. They don't have my email address, so I have to keep an eye on my cc statements for a month or two to make sure there's no mistakes. All this has been counter to my purposes. GoCarWash, please know: I can wash my own car. I came to you for the convenience and the time-savings. Having spent extra time and emotion trying to defeat your deceptive business practices, I have not gotten good value for my money. This was my second carwash with GoCarWash. My first one also had issues, but that happened at a different site, in Stephens City, so it doesn't really belong on this review. Still GoCarWash as a brand is leaving a bad taste in my mouth.

The contactless wash bay is never working. We play for a monthly membership and we don't get to use…read moreit because every time we go to wash the truck the bay is broken. When talking to employees the story is the same it was working a few days. I guess it is our bad luck we never hit the days that it is working.