I made an appointment with Quest for my 7 year old grandchild to have a blood test. Quest did not have the correct "tube" so couldn't do the test. They sent me to another location. That location had the "tube" but said the test could only be done between 10 am and 1 pm so I could just come back tomorrow (and take my grandson out of school again). I was annoyed. The tech blamed the doctor for not telling me about the time constraints of the blood test. She then proceeded to tell me that I should be nicer! Yes I'm sure if I were nicer Quest would appropriately stock all their locations and be able to do blood tests even after 1pm. A terrible experience a total waste of of time and energy and if you have any choice I highly recommend using ANY other lab. read more

My favorite lab in CC, it is the only one I have gone to for years. They are efficient and always quick. I have never had an employee be unkind to me. I am literally in and out (especially if you make an appointment online). I have also never had anyone poke me excessively to find a vein, always get it the first try. read more

Over the last 2 years of living locally, I have visited this branch many times for various reasons. I have never waited more than 5 minutes, with or without an appointment; the facility is clean and welcoming, electronic checkin is a breeze, and the phlebotomists are incredibly friendly and professional. Just wanted to counteract the other negative reviews -- I almost wonder if those folks were talking about another branch, as my experience has been completely positive here. Keep up the good work, everyone! read more

No stars! Go to any other lab that you can find...just not this one. This was the worst experience I have ever had at a lab. The place is very dirty, all aspects of furnishings, walls and tiles have damages. Restroom is like a gas station restroom - yuck. The staff is completely unprofessional and they just don't even care. I waited almost 2 hours for a simple blood draw. My fellow customers all waited about an hour along with me. One pee in a cup girl and a finger stick test girl only waited about 20 minutes but the rest of us...sat. I ended up walking out at about the hour and a half mark after going in the back and witnessing the staff enjoying lunch. There were 5 employees in the office and yet they were taking only 1 customer every 20-30 minutes. They were unhappy to see me back there and the one apparently in charge began to explain all the short staffedness they were under... ridiculous- I was so angry to be treated like that. I called my doctor from my car - got a code for a lab 2 doors down. (LabCorp) and was in and out in 15 minutes. Cleaner facility, professional staff of only 2 and one of them was at lunch out of the view of customers.. Do not use this lab! read more

Had an appointment for 8:30. Had to sign in on paper because their system was down. People who came in after me were called in even though I had an appointment and it was clearly marked next to my name. While having my blood drawn by one person, another asked for my credit card. Was I suppose to say to the person drawing my blood, excuse me, can you stop while I get my credit card? Very very unprofessional. read more

We came here to have my sons blood drawn for his 1 year mark. We came in at 9:20 and spent over an hour and a half waiting for him to be called. While in the waiting room we watched 6 people who came in after us get called before us even though our name was first on the waiting list. After spending the last 30 mins with no one being called and a impatient toddler we left. Would not recommend if there's more than one or two people in the waiting room the staff doesn't seem to be able to handle it. read more

I visited Quest Lab with my stepdaughter August 6 at 10 30 and have never been treated so rudely. My daughter left in tears wondering what she had done wrong. read more