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Quest Diagnostics

2.8 (38 reviews)
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Bruise from Incompetence
Neilo A.

Ruth has been working at this location for at least two years, and sadly every time she is the one assigned to draw my blood. I would not recommend this location due to this employee who lacks the experience and skill to successfully draw blood. My arm swelled up and bruised very badly causing pain and discomfort for weeks, as can be seen in the photo.

Sign on front door

I have been standing outside the front door for 30 minutes. There are only 2 people in the lobby so plenty of room to be 6 Feet apart. No one has acknowledged that I am standing here. It is now 15 minutes past my appointment time. Four people have left - which means some staff member could have taken my temperature and let me in the lobby to at least SIT 30 minutes ago. Imagine standing in the same spot - OUTSIDE the business door for 30 minutes without any acknowledgment. I get taking my temperature first. I do NOT get making a patient stand there - especially when there is plenty of space in the lobby. At least set out some flipping chairs if you are going to have people WAIT outside the lobby!. WTH ?! it is now 20 mins past my appt time.

Disrespectful after trying to draw blood but poked me in the wrong area and numbed my hand

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2 months ago

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4 days ago

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2 months ago

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1 year ago

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2 months ago

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7 months ago

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7 months ago

Helpful 2
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2 years ago

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1 year ago

Very well so fast and didn't hurt she had great hands. Found my vein at the first try.

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2 years ago

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6 years ago

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Quest Support

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3 years ago

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Photo of Lauren M.
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6 years ago

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Quest Support

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Photo of Ashley N.
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4 years ago

I have never been to such a quick and efficient Quest. I think I was there for 10 minutes total. Very friendly staff too!

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5 years ago

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Quest Support

Hi Laura- Thank you for sharing this feedback!

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6 years ago

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Quest Support

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4 years ago

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6 years ago

Always fast and friendly! I get all my bloodwork done here! Appointment in the morning with zero waiting.

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Quest Support

Thank you for sharing, Thomas!

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5 years ago

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Quest Support

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Photo of Silas M.
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10 years ago

Helpful 4
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7 years ago

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Quest Support

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7 years ago

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Quest Support

Helpful 3
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8 years ago

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7 years ago

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Quest Support

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8 years ago

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Quest Support

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7 years ago

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Quest Support

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7 years ago

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Photo of Gail L.
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14 years ago

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10 years ago

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10 years ago

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12 years ago

Service is mostly horrible here but it's the closest location. You can make an appointment online up to the day prior.

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11 years ago

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6 years ago

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8 years ago

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8 years ago

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10 years ago

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12 years ago

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10 years ago

Made an appointment, was called back within 5 minutes and done and out the door in 10. Excellent job drawing blood.

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Review Highlights - Quest Diagnostics

Once they call you back, the rooms where they draw blood are clean, comfortable, and very efficient.

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Labcorp - Bruising in my arm and all they said was to put ice on it, I should get a discount for this nonsense!

Labcorp

(47 reviews)

I went to the LabCorp in Wesley Chapel at exactly 1230. They close at 2:30. I came from Brooksville…read morebecause I had another appointment down in Tampa so I figured my blood work here and they told me they cannot take me because apparently it's too full. It would've been nice if they put some type of alert in the system before I got out of my way to drive there , but the front desk is also very rude as well especially the Indian girl I wish I got her name. When I went and asked her because apparently it was bc of insurance purpose she said it was bc they were full!! SO, Another girl came talk to me. The girl that was there previously didn't want to speak to me. I wonder why????

Hands down the most miserable experience with a lab. Checked in at 8:15 am using a kiosk that…read moreadvised me my appointment time would be 9:45 am. At 10:00 am I walked up to the desk to ask how much longer I should expect to wait, and was told my time was 10:30 am. At 10:15 am, the lights flickered for a second, and it completely shut down their computer system, requiring a reboot and further delaying their ability to check in patients. The waiting room was full the entire time, standing room only at times. This was for a pre-employment drug panel...urine in a cup. This is the third time in a year I've had to do this, and I have set these up for literally hundreds of candidates. Not since the height of COVID have I heard a candidate having a wait time longer than 30-40 minutes at other facilities. Literally ANY other testing facility is faster and more efficient than LabCorp.

Quest Diagnostics - laboratorytesting - Updated May 2026

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