If you work in a healthcare industry, I would think your first priority is to care for ill people…read more I had scheduled an 8 AM appointment and arrived to see the waiting room packed. I registered and went to my car. I saw an older couple arrive and the man had trouble getting out of the car. I told his wife that it was packed inside; they didn't have an appt. because she said blood work was needed at the last minute. I told her she could use my appt. We entered LabCorps; she registered. We waited for a few minutes for someone to come to the window to help us. I told the healthcare worker that I was giving my appt. to this man. She said that's not the way we do things. She would not talk to me and just kept repeating that. I was very disappointed that this woman could not see that sometimes you can do things differently. I left because I thought at least he would be one person closer to getting blood taken. We need to be kind! We need to think of others!

Needed a Hemoglobin A1C test done. (Blood Sugar) Provided Doctor issued paperwork. Was told…read moreMedicare won't pay for it. Was handed a paper to sign to agree to pay for it. Told them I DON'T want the test done. Went home and checked online and found Medicare Part B, which I have, will pay for TWO A1C tests per year if ordered by a Doctor. Either their system isn't up to date or the employee got it wrong.

When I arrived there was no one at the front desk so I checked my mom in for testing. While…read morewaiting I went back to the front desk and there still was no one available. When I could finally talk to someone I asked if they could check their system to see if a script was sent over electronically. The representative in the booth next to us blurted out "why would they check in if they know they don't have a script?". As if it was her business. The representative attending to me remained neutral and checked their system and found the electronic script. This is not the only location I've been to where the representatives behave in rude, loud manners. LabCorp Management needs to address these issues with their customer service as a priority.

I was super impressed with the entire process from scheduling, walking in , brought back…read moreimmediately, awesome phlebotomist and out within literally less than 10 minutes!! In the past, my insurance required me to go to another place (Q*est) and every time there was an issue, staff complaining or the wait was ridiculous. LabCorp was a great experience and I am telling all my friends and family!!

Honesty the staff has always been amazing. Even when kiosks are down they try their hardest. I go…read morein that office for my bloodwork checkup for one of my doctors once a month and they always have a friendly face and greet you. I wish i could give them a better star like Amazing not Great... Actually Really Awesome is what the experience is. The lab technician do an amazing job as well. I wouldn't go any where else. VB

Check in easy. Not too busy. Phlebotomists are good. I have been coming to this location for about…read morea year now. Easy parking. Very nice

Great staff didn't have to wait long and pleasant enough to get my blood work and urineread more

Super quick, in and out in 15 mins for a wellness visit. the phlebotomist was very good, i didnt…read morefeel a thing when getting blood drawn!

Apparently most normal people can call their doctor and get an appt pretty quickly…read more I don't often need medical care (1-2 times per year outside of a physical) but calling them is impossible so I don't bother. Scheduling online usually puts you out 3+ weeks. I guess this is normal? I'll be looking elsewhere.

I rarely write reviews but my experience with this office is so frustrating. I only need to see a…read moredoctor 1-2 times a year. The rare times that I try to call I get put into phone maze hell. The latest was my breaking point. I had scheduled a physical months ago (because it takes months to get an appointment). I just got a message that the doctor was not available and I had to reschedule. No number was left. I called back the number the message was left on. Evidently that leads to no where and eventually hung up on me. I finally find another number and after another maze of phone hell I guess I was connected to a Jefferson central scheduling person (evidently you can't just call someone in their office). This person then proceeds to start from ground zero asking me all the same questions that I was asked 3 months ago when scheduling. Then after about 15 minutes total trying to navigate what should have been 3 minutes of time to reschedule they offer me an appointment another 3 months out!!! God forbid you are actually sick and need to see a doctor - good luck. It's a shame because I do like my doctor but he is behind such a wall of nonsense you can't get to him. I'm done. Jefferson has ruined doctor care in my area.

I went to liberty for clogged ears and left happy. The place was clean. They were quick, kind and…read moreprofessional.

After arriving 10 min before my time, I waited 30 mins past my appointment time to be seen. They…read moregave my an xray for my sore wrist. I was told my wrist was fractured, given a brace. a link to my xray, and told to go to an ortho dr. At that appointment, the doctor told me it was the wrong xray. I called liberty, got a different link, which was of my wrist. I was told it was NOT fractured. I was told to rest the wrist for two weeks. So, long wait, wrong xray, incorrect diagnosis. Not much good there, but a lot of incompetence.

I arrived 10 minutes prior to my appointment as requested. Check-in was at a KIOSK, and entering my…read moreAppointment Code populated the screen with my information. The screen asked me to "Have a seat" and I did. The Tech called my name prior to my scheduled time, which for ANY Medical Office, was GREAT. The Tech was friendly and pleasant, but best of all, efficient. Unlike some prior reviewers, I wasn't here to gab/ kibbitz/ make a new Facebook Friend, or waste anyone's time yukking it up, I was here to draw blood, and get on my way. The Tech did a SUPER job. I can't stand needles, or watching my blood drawn. She was finished before I knew it, and I told her "You have the touch of an Angle" This was the 2nd time I experienced a FLAWLESS draw, and I recall the first time was HERE last year. I greatly appreciate being serious about your work, doing an excellent job, then on to the next. For the people who need a hug, mindless small talk, or someone falling all over you all the time, I feel bad for you. I you want the BEST Lab Stop, by an expert, with no waste of your time, QUEST Horizon Drive is the place.

Terrible terrible experience they do not come in. Talk to you at all. They don't say a word to you…read more I came in 10 minutes ahead of my appointment. I leave an hour and 15 minutes later, but still not being checked out not being talked to by no one I came here all the way on the bike so I had no choice but to stay it's not like I'm driving in a car now, I have to bike all the way back home will still being untreated and I needed to take a drug test for a job so now I'm unemployed no job no car and it might even stay that way just because of the way this terrible place is terrible staff I knocked on the front desk. I also made myself known by saying hello multiple times she continue to type and tap on her keyboard as if she was doing something when really she was doing nothing she came to treat no patience three patients left and they left untreated terrible experience absolutely terrible

Went here for an xray. The wellness center isn't very large and they haven't changed it much since…read morethe health center / gym portion closed. They also haven't updated some of the signage after Penn's acquisition. The xray center is on the second floor they have a desk for someone to collect your paperwork before they take it to the office staff. You then sit and wait for them to call you to fill out the paperwork at the cubicle rather than waiting at the desk. It was very quick and fast and I got my xray done and the results back within 24 hours. The only thing is the parking lot / landscaping needs a lot of TLC - lots of crumbling pavements etc. Overall I much prefer here compared to the hospital.

Reception is not friendly or professional. Been here many times. Keeps getting worse. Better off…read moregong to Doylestown hospital.