I called to inquire if they did a complete blood panel. The woman that answered was very rude, and…read moresaid she didn't know what I was talking about. I proceeded to ask if her if they had one price for a complete blood work up and she told me no. She said every test was individually priced. I said that doesn't sound very affordable and she hung up on me. I will never recommend this lab again.

I called to see if I could have a chemical tested. I was told yes, bring it in for $300. I took…read moresubstance in. They called me to say for the test needed, I would now cost $700. I said ok went back gave them a copy of my credit card. I called to follow up for results, about a week later, they then said it couldn't be done! Poor Customer Service!!

We brought my son in to get a strep test, made an appointment online. When checking in the front…read moredesk lady was so rude, giving one word answers. Same continued when we were put in a room. The nurse/MA told my some were going to take vitals. He's 4, no clue what that means. So unfriendly and just inexperienced

I would give no stars if I could. I went in there yesterday to get my tb test read. I had my…read moreemotional support dog with me and I sat in the corner. The secretary said it was fine. A lady walked in and said , what is this dog in here for. The secretary said , she said it's a service dog. The lady, who must have been a nurse, said where's it's collar. I said it doesn't have a collar and I just need my tb test read. She said I am not doing anything until you put the dog in the car. BTW it is illegal to keep a dog locked in a car. I said I will sit in the car with the dog and you can text me when you can read my arm. She laughed at me and said we don't do that. She said if you walk out this door you will have to come back in and re-register and leave your dog in the car. I put my dog in the car and walked in and said I will not leave my dog in the car and she said , I don't like your attitude and I am not reading your arm. WTH Just ask nicely to come back without the dog and don't give me that attitude lady. My recruiter had to call another location and told them the issue and they took five minutes. This place is unprofessional and a joke they have the worst reputation and I will be reporting this lady to the police for telling me to leave my support dog in the car.

I hate to rain on the 5-star parade here, but I pride myself on honest and diplomatic reviews. This…read morelocation is located inside a very busy medical office building with tons of doctors and other labs and such. The staff is very nice here. However, I believe they are perhaps very understaffed. I have been here at least 2-3 times in the last 6 months for various blood runs, as it is located in the same building as my neurologist. Every single time I come to this location, have waited at least 30 minutes, if not longer. I know one time was like an hour because I was dying of boredom with no magazines nor cell reception. I guess I always assumed this was "normal" for a walk in blood lab. However, I recently went to another location (Peterson Ave. -closer to home) and I was in and out in 5 minutes. So, that said, I guess the feedback here is that if they are aware this is a busy location with many, many customers, they need to get these poor girls some help. I don't mind waiting 10-15 minutes. But longer than 30 minutes is a problem, especially when there are only 2-3 other people in the waiting room. How long does a blood draw take??

Despite for some of the negative/one star reviews I've read on yelp and google review, my…read moreexperience there was quite pleasant. Appointment time 9am, and after checked in, a nurse staff called me. By 9.10am/9.15am, I am out of the clinic with test done. Staff was friendly to me.

Doctor Beata Krupa was extremely unprofessional and rude with me and my boyfriend that came in due…read moreto him feeling extremely ill. She was disrespectful with her tone and the way she spoke to us came off extremely rude. I never want to see this doctor again. She made us feel extremely terrible and was not helpful whatsoever. She needs to talk to her patients in a non disrespectful way. Terrible and unacceptable behavior from a "doctor". Recommend anyone to see a different doctor.

Doctor Beata Krupa was extremely unprofessional and rude with me and my boyfriend that came in due…read moreto him feeling extremely ill. She was disrespectful with her tone and the way she spoke to us came off extremely rude. I never want to see this doctor again. She made us feel extremely terrible and was not helpful whatsoever. She needs to talk to her patients in a non disrespectful way. Terrible and unacceptable behavior from a "doctor". Recommend anyone to see a different doctor.

Broke off needle top in one arm, did the other with no pain, both arms bruised, paramedic son said…read moreblew the veins. I've had blood drawn many many times in my life- never like this. I don't usually review anything, I would never go there again.

Extremely rude and unprofessional staff. Have never experienced such unprofessionalism. Was running…read morea few minutes late and both the manager and assistant (Debra) were very rude and unpleasant. If you need to get exams done at ARCpoint I strongly recommend not going to this location as they do not make you feel comfortable what so ever and the entire experience was very uncomfortable. Even before the appointment they were both disorganized by forgetting to send consent forms, running credit card and returning phone calls to schedule appointments. Terrible service.

Avoid this place like the plague!!! Nothing but disrespect and major attitude from receptionist and…read moreother staff! My daughter was lied to when she went there to get an x-ray. The receptionist had no proof. My daughter provided proof verbally stating that she was on a phone call with her mother when they scheduled appointment and no one told them to be there at 9:45 AM for a 10 AM appointment I was email confirmed of her 10 AM appointment. Nothing in that email State 9:45 AM whatsoever. And you have the audacity to have an attitude with my daughter when you could provide no proof that you stayed at 9:45 AM when there was two character witnesses in an email stating 10AM LIKE I STATED ON YOUR FACEBOOK PAGE, I WILL SHARE THIS ON EVERY SOCIAL MEDIA NETWORK AND PLATFORM MY PASSWORD WE CAN TO MAKE SURE PEOPLE DON'T GET DISRESPECTED AND I HAVE TO PUT UP AN ATTITUDE WHEN THEY'RE TRYING TO COME FOR SERVICE

This is Anil aggarwal I know no one like to go these kind of…read moreplaces. Everyone like to stay away and keep healty so no need to get there service. But sometime no choice if you or your friend, sibling need these kind of tests I will recmand Libertyville Image centre. Very economical Friendly Staff Very clean place Knowledgeable staff Thanks