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    5 years ago

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    Quest Support

    Thank you for taking the time to share this feedback, Laura!

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    3 years ago

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    Oak Street Health

    Oak Street Health

    (4 reviews)

    As a retired healthcare professional, I'm amazed by their proactive approach to healthcare…read more Dr McCardle is the best, she doesn't miss anything and will spend as much time with you as you need. The office staff is just as friendly and professional. They are a 10+ in my opinion

    I left my primary care physician after seeing the advertisement on tv about oak Street. I thought…read moreoh wow how wonderful, I suffered major medical problems the last few years and felt hurried and rushed thru my current Dr appointments. Let me tell you the Oak Street in Ft Wayne is a crock. Never ever was I treated so poorly by medical professionals in my nearly 60 years of life. The medications my regular Doctor had prescribed for years was not offered at Oak Street. I was told I had to see specialists. My whole point of going to Oak street was because they say d they offered n house to save me money. What a crock. I was paying 4 times what I was before because suddenly. Had to specialist to get medications that I get t at my family doctors for years. So right off, the ads were deceptively ve because se the type of care I was told I would get wasn't offered, and as for r care quality, I was made to feel belittled the way I was talked to I felt I was being talked down to instead of on equal level. Lastly the office experience. I try to find something positive to say but I do not think I have ever been 100 percent disappointed and dissatisfied in medical care. From the office staff, to the nurse and especially the doctor it was as awful as I had ever experienced. I can honestly say I have never walked out of a doctors revisit because of being treated ed so poorly until oak Street Health. Don't even try to get a hold of a nurse or office person at the location. They use an answering service and I went days back and forth as they never accept your call, it's always they will call you back. I'm sorry but for me Oak Street health was theb great waste of time, energy and I just couldn't afford to stay there and be made to go to specialists so s to get medicines I had always a gotten from my family doctors.

    Any Lab Test Now

    Any Lab Test Now

    (6 reviews)

    Chatham Arch

    One of my doctors recommended Any Lab Test Now for blood work. My insurance wasn't going to cover…read moreanything, so I needed an affordable option. Enter Any Lab Test Now. They offer a very wide variety of labs, among other things! I'd been to the Carmel location once, but this location is closer to me. Parking is available on the street in front of the building. There *is* a lot behind the building, but spots have reserved signs and there's a towing notice. I wouldn't risk it. Thankfully, I was able to find an easy spot right out front. I had a slew of blood work I was getting this day. The phlebotomist was very kind--and running the whole place herself! She told me she had 18 years of experience and it showed. We had some trouble with getting my blood at first. She had to wiggle the needle a bit, but I didn't feel a thing! And she quickly got the vials we needed. Results were back in about five business days. I had two tests that were more rare in this set. Typically, you can expect results back in 2-5 days. I'll definitely come back here as needed. It's clean, easy, professional, and pretty affordable for those without insurance coverage for whatever reason.

    This was the my first time using them to get some labs done for my annual physical. First off I…read morehave to say very clean waiting room and well organized. They accept walk ins, but you can also schedule an appointment on line. They don't bill insurance, but I have a high deductible so I was going to be paying either way. Doctor called for at least 6 test and the cost was $240.00 which was fine with me. The woman working, who's name is Tuesday, was very friendly and definitely had the skills for an easy blood draw. I've had previous experiences else where that did not go so well. Tuesday has exemplary phlebotomist skills! It was fast and painless. I'd liken it to a butterfly landing on my arm. I'm seriously she is great. I am happy to have this location right downtown. I'll be using them again.

    Quest Diagnostics

    Quest Diagnostics

    (3 reviews)

    I had a stat order and they told me they couldn't do it because it was after 2:00pm. My appointment…read morewas at 4:20pm. So I went out to my car and cried (I'm pregnant) then remembered I had already purchased a test online, I was going to have done on my own that Friday. So I went back inside and did the walk in feature at check in. At 4:45, a woman came out and told me I would have to leave, they didn't have time to draw me. I explained my appointment was canceled because of the stat order but I already had an order in the system, could they please just draw me, it's a time sensitive test and they're always quick. She said no and I would have to leave. So I did, took my order to IU who had no problem doing the draw before they closed and were super understanding, friendly and helpful. I've done many draws at Quest, but I won't be having any more done.

    I have been here many times for pregnancy related labs, and have never had a particularly good…read moreexperience (unfriendly staff, bruising from needles, etc) - but yesterday I had a notably bad experience that was honestly pretty alarming. I came in for a one hour glucose test - which is where you drink something they give you, wait an hour, and then get your blood drawn. When I was called back initially, the phlebotomist asked which arm I wanted to use, to which I responded, "Don't I need to drink the thing first?" And she said, looking at my paperwork, "Oh. Yeah, I'm glad you said something." ...me too! Why was reading my paperwork not the first step? Sadly, this pattern continued. An hour later, when I came back for the blood draw, a different phlebotomist was seeing me. She took my blood and then said, "Let me go get your paperwork so I can put your label on here." When she returned she explained that she needed to take more blood - because my paperwork indicated that my doctor wanted other tests done. So I got stuck twice. Again, it was pretty irritating that checking my paperwork was not one of the initial steps taken with either person. Like I said, I've never had a good experience here and, after yesterday, I will not be returning to this location although it is the most convenient one for me. Hopefully other locations are a little more on top of things.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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