Very clean very organized and easy to schedule. The employees are incredibly nice. I would give 5…read morestars but there was an issue with my QR code but they resolved very easily with my mobile number. Lab results came back fast. The are doing a good job with covid rules.

I went in this morning for the first time at this location for a blood draw. The staff was very…read morefriendly and professional. I was in and out in less than 15 minutes with a very painless blood draw.

I've been here a few times, and today I brought a friend here who was experiencing abdominal pain…read more No one likes to go to Urgent Care or ER, but I have always been very impressed with all the staff here. The receptionist, the nurses, X-ray tech and doctors have always been friendly, helpful, and professional. It is definitely helpful that a patient can check in at the urgent care and if needed, the visit can be changed to ER level without ever leaving the room. I've worked in healthcare myself for most of my adult life and I can recognize staff members who are dedicated to providing outstanding patient care. I'm very pleased with all the staff members I have met here. If you are in need of urgent care this is the best in the area. Highly recommend.

My wife is a 69-year-old woman. On Tuesday, March 17, 2026, she visited the Hazel Dell Parkway…read moreoffice of Riverview Health Urgent Care in Carmel, Indiana with a complaint of chest pain. At the time she was recovering from bronchitis. She has had bronchitis before and knew what the associated pain from coughing feels like; this pain was different and she mentioned that during her visit. The attending physician, James Beeson, M.D., ordered a chest x-ray and subsequently ruled out pneumonia. He then sent her home. At NO time did he listen to her heart, ask about her cardiovascular health or history, perform an EKG, test for cardiac enzyme levels, or seem to consider her heart as a possible cause of the pain. Further, he spent less than five minutes with her and seemed distracted or preoccupied. Finally, at discharge she received no paperwork. At 2:30 a.m. the following day (Wednesday, March 18th) she awoke with severe chest pain and sweating. She could have ignored this since the doctor indicated that it's just bronchitis, but did not. I drove her to the Emergency Department at Riverview Health in Noblesville, Indiana where testing determined that she was having a heart attack. Cardiac catheterization that day revealed that that her left coronary artery was 95% occluded, the scenario known as the "widow maker." Their Interventional Cardiologist was able to use a balloon catheter to open that artery somewhat but was unable to place any stents. This necessitated a second procedure where the calcification was reamed out, after which he placed three stents. As we subsequently reviewed this whole chain of events it seems patently obvious to us that Dr. Beeson completely missed the obvious (her heart) when considering her complaint of chest pain (which we now know was angina). Further, had he considered and acted upon that possibility by immediately sending her to the Emergency Department for further evaluation, then the occlusion would have been discovered and addressed that day, and she would not have suffered the heart attack the following day; it could have been medically avoided. Dr. Beeson clearly misdiagnosed her chest pain, and the result was an avoidable heart attack and the mental stress and anguish associated with it. When we brought this matter, via e-mail, to the attention of Julie Nix, Riverview's President and CEO; Rick Henvey, the CEO of Riverview's parent, Parkview Hospital; and Maddie Larson, Riverview Health's Director of Quality, Ms. Larson responded via e-mail saying, in part, "We understand how distressing this whole experience has been for you and sincerely apologize for that. Upon receiving your email, we once again reviewed the care you received with the appropriate clinical leadership. While we are unable to discuss personnel matters or confidential aspects of our quality review process, please know that the review of this case was thorough and rest assured that appropriate follow-up and education has occurred." Later she stated, "At this time, we will consider this matter closed." I find that the actions purported to have been taken, and Riverview Health's overall response, to be totally insufficient. My wife suffered an avoidable heart attack and Riverview and Dr. Beeson get off scot-free?!?!?! That is simply unacceptable. It seems to us that they are attempting to sweep this matter under the rug. Ms. Larson's comment that, ""...appropriate follow-up and education has occurred..." tells me that the individuals responsible are, in all probability, still employed and free to make this same mistake, or worse, again! My recommendation is that you seek your healthcare elsewhere!

Went for travel vaccines. Everyone with the exception of the folks on the front desk were very…read morefriendly. After writing our names on blue slips of paper our interaction with the front desk was nonexistent. We were called to the back by a friendly young lady where we filled out forms and answers questions. Then taken for our weight and blood pressure. Next room we talked to the nurse further and filled out more paperwork. Dr Lobo came in and we talked to her about where we were traveling to. Filled out more forms and consent for getting a vaccine produced outside the US. The US vaccine is currently out of production. Signed the forms and and nice young lady came in and gave is our vaccine. She did a very good job. I despise needles and I get very nervous. Only a slight pinch and it was done. We did wait a few minutes just incase we had a reaction but we were good and on our way. Great until the bill comes if insurance doesn't pay.

The nurse, doctor, and resident were all so kind. The front staff was very short with me and seemed…read morerobotic. The people who took my blood weren't the best. I was poked 4 times by 3 different people to finally get one tube of blood. My only other complaint is the time it took. I got there at 2:50 for a 3:00 appointment and I didn't get out of there until almost 5:30.

The front office is very rude and lound when I asked questions. The Nurse practioner was very…read moredirespect and very carless when speaking with me. This family medicine clinic has gone down hill. These people are not profestional at all.

Made an appointment to get established with a primary care physician, and to get some answers on…read moresome symptoms I was having. It was really simple to make an appointment over the phone, and I got in within a matter of days. For being a new patient, I thought that was unheard of. The building is very modern and clean, and the office is ran efficiently. I didn't have to wait very long before I was called back to the exam room. I saw Stacia Groover-Maltby, who was very thorough and friendly, and did a great job of answering any questions I had. I ended up having blood drawn, which was conveniently done in the lab in the same building. I was told I would be called with results, but after a week of waiting, I hadn't heard anything yet. I'm sure this is just an oversight, but I am able to see test results on the MyChart website, so I know they are probably getting through their call list. I would recommend this doctor's office, as they have many providers in different fields of expertise.