Excellent service, Jay was great. I went to Arcpoint labs in Worcester was not very nice, but…read morerescheduled my appointment at Fastest labs, much more professional

From the owner: DNA Paternity and Immigration testing, Breath Alcohol Testing, Pre-employment and ongoing drug…read moretesting. We test Urine, Saliva, Hair and Nails depending on substance and timeframe in question

The lady told me she was doing business, I must to pay $50 for the test otherwise I should go to…read moreUMASS, even if I told her my insurance should cover the cost because I have reached the limit of out of pocket. I had been there for many times and paid all the money. Why were they so mean to a patient.

Today I went in for a urine test, April 15th 2024 at 10:30. The woman there seemed nice, she…read moreexplained where to leave my sample very fast. I knocked to clarify before I left the sample. No answer. I asked her coworker in the room near the restroom and she gladly explained it to me. The woman who handled my test came out to her while I was in the bathroom and said "I'm so sorry, she seemed to know what I was talking about....im not going to carry patients to the bathroom..." and laughter. If you choose to talk bad about a patient in a professional setting, do it where they can't hear you. I chose to ask because I didn't want to leave an unopened urine sample on the bathroom sink, but was met with unprofessional means. Please speak to this woman, she should not be saying those things in earshot, making patients feel stupid.

I went in today for a blood draw on my 9 month old who isn't an easy stick. It was recommended to…read morecome to this location by the pediatricians lab staff after they were unable to draw her blood the other week. The staff here was kind and professional. They took their time with my daughter. I quickly felt as ease and confident in their professional abilities. I would definitely recommend this Quest to any other parents!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

Do not get blood work done at this location . No one working the window and they make you sign in…read morewith a kiosk . They then give you the option to wait outside which I did then they called me in early only to make me wait another 40 mins . The staff basically just ignores any attempt to get help .

I just had the most amazing experience at Quest! I am a tough stick...so when I was told I had to…read moreget some last-minute bloodwork done, I started chugging water and panicking...My experience is usually bruises, poking around...I live in fear of a nerve being hit, and of having to apologize endlessly for my fickle veins. With that in mind, I walked into Quest and completed the sign-in process at the kiosk. Simple and quick. Was told I could be seen in 5 minutes...panic intensifying...and to my slight dismay I was called in in 5 minutes! I immediately told Sarai I was a tough stick...and she responded, "Well you're in good hands...my specialty is infants!" Music to my ears, and so reassuring. I immediately felt better. She was so warm and funny; her vibe would have put me at ease even if she didn't have the qualifications (which she did). You know how you can tell when someone loves their job? And you know you're in the right place? That's how Sarai made me feel, and it totally turned my day around. She asked me for permission to check my other arm, and warned me of the expected pinches and pokes as she went through the process - just perfect etiquette of respect for body and boundaries. She kept me informed of her observations throughout the whole process too, which really helped me feel aware and in control. The whole process took less than five minutes and was painless. She also told me what to tell phlebotomists in the future - my veins are okay, just small, so I should request a pediatric/butterfly needle (maybe this info can help someone else). Just a perfect experience that turned my day around (maybe my life, lol, now that I know to request the kids' needle!). I feel bad for the people who had bad experiences here...but if you go to Quest and are lucky enough to get Sarai (I wish I could remember the coworker she also said was good with tough veins!) trust that you're in good hands, literally. God bless

My husband and I won't go anywhere else for blood tests. The phlebotomist is excellent and a…read morepainless as possible. The electronic sign in procedure doesn't always work but generally it's effective.

The tech was really unprofessional and she had an attitude from the minute I saw her. She acted…read morelike she hates her job and was unnecessarily rough and rude. Also she was the only person working there - doing reception, lab work, and billing.

I had nothing but positive things to say about this clinic until I got COVID-19. Dr. Khan is an…read moreabsolutely wonderful doctor who understood my genetic condition well, and staff were always quick to respond to my messages. Unfortunately, I have come to find out the hard way that this clinic is run and staffed by COVID deniers. This was my second time getting COVID. The first time I got it, my previous PCP prescribed me medication that helped a lot. I thought I could ride it out this time because my symptoms weren't as bad as they were the first time around, but I took a turn for the worse last night, so I decided to call in here and get an appt with Dr. Khan. When I explained that I had been on medication in the past and that it helped me, the practice manager, Jessica, told me that COVID-19 was treated "like a cold." I was appalled that she would refer to a disease that has killed millions of people as a "cold," and told her I was offended, but she ignored me and asked about my symptoms. I rattled them off and then sarcastically quipped, "you know, a typical cold." She then threatened to hang up on me and deny me treatment. When I told her I work in healthcare and that I would escalate this if she did that, she didn't hang up, but she still refused to apologize. She refused to schedule an appt with Dr. Khan and said she would send a message to "the team." I then got a callback from a nurse who told me that the practice manager was right, and they would not be making an appt with my PCP or prescribing me medication. I tried to highlight the severity of my symptoms, and this fell on deaf ears. When I maintained that it was extremely callous to refer to a disease that killed millions of people as a "cold" and asked if that was official clinic policy, the nurse confidently asserted that COVID-19 was "a virus, not a disease." This is in direct contradiction to the consensus of medical experts, including the World Health Organization, which states, "Coronavirus disease (COVID-19) is an infectious disease caused by the SARS-CoV-2 virus." They refused to provide me with any treatment and told me to rest and drink orange juice. Orange juice! In the height of the pandemic in 2020, I worked as part of an outreach team to educate the public about COVID and help with access to testing. While I've never heard that ridiculous line about COVID not being a disease before, it is eerily reminiscent of AIDS denialism, which posits that HIV is just a virus that does not cause disease and that AIDS itself does not exist. Makes you wonder what other medical science they reject. I'm not going to stick around long enough to find out. If you believe in science, avoid this place at all costs.

signed for release of my health history, provided all the contacts for them to send to UMASS and…read moreit's been 2 years. They still NEVER sent my health history & the day I told them I was leaving St Vincent's/Dr Kahn- I was kicked out of the portal immediately before I could download my 26+ years of health history. This office is awful

Terrible scam, my sister went looking for help and they just pushed religion and pretend to be…read moremedical workers. They are just crazy people playing dress up.....

When you withhold a misdiagnosis ( for your religious reasons ) and don't follow the standard of…read morecare, pregnant women wind up with Ectopic Pregnancies, have to be rushed into emergency surgery, and your clinic gets hit a class action lawsuit. Kind of like what happened to your clinic last Thursday.