I would give them less than one star if I could. I used to swear by this place but I was in this…read moremorning and my how things have changed. I made an appt online yesterday. I let them know when I arrived via text. I sat in my car until I was told to come in. Then I sat in the patient room for close to 30 minutes only for a PA not a doctor to see me who after rushing thru my 1st concern in less than 3 minutes told me she "did not have time" to address my 2nd concern because many people are waiting and they have to get them all seen before the holiday. So why is everyone in the office area just sitting around chatting and why did the system let me book the appointment in the 1st place??? My only option now is go to another urgent care and pay another co-pay or wait until Monday and see my PCP and pay another co-pay and just deal with the pain thru the holiday weekend. Again I have sworn by this place for years. I will NEVER go back. Talk about making a person feel worthless! I have never been made to feel this low by a medical "professional" ever.

My primary care physician told me I should go to urgent care to have a chest xray done due to…read moresevere breathing issues. I made an appointment at Holden urgent care and was seen by Laura Mitrowski, PA-C. She repeated asking me questions I had just answered to an intake person. Had she not consulted with the person who already knew my story? I was exhausted, going over my problem and everytime I speak about the anxiety I've been experiencing over not being able to breath it exacerbates my anxiety which comes on every day at 4 pm and it was by then close to 2pm. I made an appointment for an xray to find out if I have lung cancer but she wasn't going to give me an xray. Holden urgent care advertises xrays as one of their services. She said she would send me in an ambulance to the hospital. I had just finished telling her I was losing it because I haven't slept due to insomnia and she became adamant that she wasn't going to allow me to have an xray. I went for help and instead I now have rage and more anxiety. Steer away from Holden Urgent Care and Mitrowski who has as much expertise as I do, being a retired EMT. My life, my insurance, my body but this $#&$(&^% thinks she knows better. I am so sick of people in helping positions who enjoy watching others suffer.

Went to check out a lump on my neck that was casing me severe pain. PA Jared was able to evaluate…read moreme and suggested I go to the Worcester location for a CT scan and blood work. Which I agreed. Jared was amazing, he called me as soon as the test restaurant came and was able to prescribe medicine and send it over to my pharmacy. Location is also great and the wait was exactly what was estimated (45 mins).

DO NOT GO TO THIS LOCATION…read more DIRTY. Long Wait times. Staff that doesn't really care about helping you. I visited today for severe pain. Instead of helping me they prescribed me sodium, after I already explained I tried things like that, and it wasn't helping me at all. They then told me to go to another doctor after taking my money. Please stay away from this place completely. Total scam and extreme wait times

"Urgent care" phrase means simple provide urgent medical when needed. Wait time 3hrs ???. Then on…read moretop you have to "prebook....????" Thats about "urgent" now about care....the front desk is horrible sounds like a jailer..... Once your turn comes, you will be made to sit another half hour before you get be seen...not by a doctor but a nursing assistant....there after by a nurse.....i wonder if they have any MDs workin there.... I will die but will never go there again,

Context: I injured my back and have been experiencing EXTREME pain and horrifying muscle spasms…read more Had to get an x-ray and awaiting the results. Sarah calls and leaves a VM stating she has my results. I call back and speaking with Sherry. I introduce myself on the call and state why I'm calling. Sherry replies "...okay so...". Now I'm confused because she sounds like she doesn't know what I'm talking about. She asks why I'm calling and I explain again and ask what information she needs from me, she's still acting like she doesn't know. I state I'm getting frustrated and the VM Sarah left only states to call back that number. Sherry asks for my name, i reply "as mentioned at the beginning of the call, my name is....". Sherry responds and basically cusses me out saying I don't need to be rude and talk to her with my tone. Mind you, I'm in excruciating pain on the verge of tears. I start recording the call on my end because I was appalled with her response! I explain to her my predicament and finally was shown some empathy. I shouldn't have to explain my life story and break down into tears for a healthcare professional to show some empathy. Sherry does not need to be working there or in healthcare. Sarah was AMAZING! :) She deserves to be recognized for her upbeat demeanor and excellent care. Sarah is the reason this review is getting 1 star. Thank you Sarah for your kindness EDIT: Both Sarah and Sherry are trash. Sarah said based on my results, I got a referral for PT. Sarah stated she will send over my referral to the PT office. She told me to call in an hour but I know these things take a while and called a few hours later and left a VM. I called again this morning and was speaking to someone, getting registered, and turns out, Sarah NEVER sent it over. Neither Sarah or Sherry belong in healthcare. Carewell Northborough has the absolute worst care and customer service. You're better off going to your local witch doctor.

The staff are all coughing w no masks on. Sat in the room waiting for a provider for over 45 min…read more Why even room me? Aggravating.

The front desk has a warm friendly welcoming staff team to help patients with there concerns…read more My health care was was addressed with excellent support, done by PA Klajdi Kosovrasti . & The front desk staff were very helpful & friendly, courteous, efficient & outstanding towards patients care needs. Thank you WellCare urgent services.

While trying to figure out my convoluted socialist Massachusetts medical insurance which we are…read moreforced to buy I got a sinus infection and needed to see someone. I tried calling the PCP the plan had assigned me and they couldn't see me for two days. Instead, I opted to go to THE DOCTOR IS IN! on Park Avenue-- he doesn't take insurance-- instead you pay $40 and get treated. THIS is the healthcare we should be pushing for in the US. His office was clean and welcoming-- a big screen tv, magazines, etc. I waited about three minutes and then was seen, treated, diagnosed and given a prescription and was on my way in under 15 minutes. BAM-- no insurance needed. Take out the middle man and bring healthcare back to the days when doctors ran their own little offices. This is a great place-- and even with my mandated insurance I will still opt to pay my own way and come here.

The Doctor Is In is a simple and convenient way to quickly get medical attention for minor…read moreailments. I was recently hired at a new job and they required that I get a physical. All PCPs that I called were "taking new patients" but not doing physicals for a few months. I had tried to go to CVS's Minute Clinic but they aren't allowed to give physicals in MA (and made me wait for 2 hours). I came here as my last resort, driving by at 4:45 after work to see that it opened at 5:30 After getting a quick dinner, I walked into the clinic at 5:30 to find that he had already started seeing patients. I was in an out by 6:00 with a letter for my employer and only down $60! In the time between when I walked in and when I left, the doctor probably saw about 4 or 5 patients and was still very friendly, kind, and helpful to me, taking his time in asking questions and listening to my answers.

When I finally got into an exam room, the experience was fine. I made an appointment at 8 AM for…read more10:40 AM the same day. I arrived at 10:20 and DID NOT get into an exam room until 11:55. The wait was ridiculous for someone with an appointment and I understand things happen but that really sucked. Was out of the appointment in about 30 minutes, but the wait of over 90 minutes to get in really soured me on the whole experience.

The sign on your wall says "payments self-pay, co-pay, & deductible are due at time of service" so…read morecan someone explain to me why I had to give my card number and am being told I'll know how much I have to pay in about a week? And my account will be charged regardless of amount automatically?? I've never heard of this in my entire life and I've sought care in multiple different states, at multiple different facilities throughout my lifetime. So I'm just supposed to deal with an X amount coming out of my account at any given time and I have no say in it?? We all know these visits are incredibly expensive, but welcome to the American healthcare system. What a literal joke.

Nurse practitioner very knowledgeable and friendly. She recommended some over the counter…read moremedications and also gave me a prescription and I was finally feeling better. I will definitely go back and have been recommending Minute clinic to all my friends and family!

From the owner: MinuteClinic® in NASHUA is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

They didn't have X ray services available. Why isn't there a notification of this? I made an online…read moreappointment for a cough that's lasted 3 1/2 weeks. Waste of my time.

I visited Hudson Urgent Care for pain in my knee due to a twist. The pain has been bothering me…read morefor 8-10 weeks even after treating it at home. I was seen right away by a very professional nurse & my vitals were taken & she inquired about the reason for my visit. The doctor sent me in for an X-ray prior to seeing me. Dr McDonald then explained he didn't see any major injury but after questioning me, was concerned about a possible blood clot. He then referred me to the ER to rule out this possibility of a blood clot & further suggested I see an orthopedist for the knee pain From beginning to end the care I received was thorough & professional. Great Urgent Care experience!

I went to the clinic with a sensitive medical issue, and the nurse practitioner and her nursing…read morestaff could not have been more warm, gentle, kind, and helpful. They were reassuring, attentive, and so sympathetic, making me feel reassured and listened to. I left in tears from the compassion shown during a tough visit. It was everything I needed in the moment.

The staff is always friendly but it depends who is there. On this most recent visit, I went in for…read morethe flu with wheezing (history of asthma) and was given 4 days of prednisone at 50mg once a day, including the day I was there, making the round of meds 5 days. I didn't know 50mg was a high dose. I have only ever had 10mg, but thought they must know best, so I stayed on it and on day three, my blood pressure dropped like a stone and I had to call 911. I was cleared by the EMTs but it was a scary moment. They told me the dosage was too high for the average person. The moral is to always ask about the medication - if they had checked my MyChart, they would have seen what my typical dosage is for when I get sick. I shouldn't have assumed, but I feel like they are at fault too for not being more thorough. The visit was rushed. I was in and out in 20 minutes!