6/12/24 and the time is 4pm. Very disappointed at how the staff (especially female staff member)…read morehandled me. She didn't know how to apply the needle and didn't want to put a band aid on after I was pricked. When she did , she didn't know how to properly apply a band aid on someone after they have been pricked..the gauze first...then the band aid...Thank you!!!!!

When I went there thrice. They gave me the report in 5 days. But the second and third time. They…read morehaven't given me my report at all. And they are not responding to their calls. They take too long to get back to you. According to the cost the quality of management. The lady said that I would receive the report on Tuesday then she said early next week. And now they rent responding to emails or picking their calls. Very bad.​

The wait is always quick and the front desk lady and nurse are so nice and make me feel super…read morecomfortable. I come here any time I have an issue. The quality of care is top notch!

Quick wait time and courteous service. This location is very clean and sanitary. Masks and hand…read moresanitizer is readily available. Our provider was kind and compassionate towards my daughter. Meds were sent in immediately to the local Walgreens. Free parking is a bit tight and is located round back. Otherwise there is metered parking on the street.

I'm super happy with my visit with NP Vivienne and Estefania. I stopped in for a plethora of…read moresymptoms. They tested me asap and remained positive and reassuring. During the exam I passed out and they kept my husband calm and me calm as I came back. They are sharp and quick. I will absolutely go back if needed.

Took my daughter to get an Xray there and was informed as i walked in to sign her in that they…read moredidnt have a technician in the facility to do so. Not sure why it's advertised when scheduling if no one will be there in office to have it done. Then was told to try another urgent care across the street, without even trying to get information on why I was needing an Xray for my child?

I was seen immediately and treated with great care. Dr. Thiago Halmer and nurse Jordan were both…read moreextremely attentive and supportive.

Came here for food poisoning since all the urgent cares were closing soon or already closed. They…read morewere able to get me in right away not a super busy emergency center. Everyone that helped me here was super friendly. I posted a picture with all of their names. My RN Bill was amazing. You can tell that they really like what they do. Even the doctor had great bedside manner. Hopefully, I don't have to come here again or anytime soon, but if I do, I know exactly where to go lol thank you to the staff!

I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.

Quick, Professional, Friendly, Explains things. Love them. My daughter is very comfortable with…read morethem.

I'm so grateful to have come here today. Every staff member was kind, professional & caring. I'm so…read moreused to the front desk staff being rude & lacking not only professionalism but customer service. The lady at the front desk had a smile on her face & was genuinely kind to me. An immediate good first impression. Then the nurses & dr followed. The dr (I believe her name was Kristen but not sure) listened, was attentive, friendly, genuine & caring. I will definitely be coming back here if I ever need to. I am very appreciative, thank you all.

I wish I could give a 0 star. It gave my wife a wrong diagnosis! We did not see any doctor there,…read morebut just a nurse practitioner.

I'm incredibly grateful for the care I received at AFC Urgent Care…read more After being sick for several days with what started as a cold, I initially visited another urgent care clinic (a different company). I was diagnosed with a viral upper respiratory infection and was only advised to use over-the-counter remedies like Tylenol, throat spray, and Flonase. Unfortunately, my symptoms continued to worsen over the next few days. By the time I decided to go to AFC Urgent Care, my condition had progressed significantly. The congestion had moved into my chest, I was experiencing severe coughing fits that made it difficult to breathe deeply, my body was extremely achy and lethargic, and I had developed wheezing and what felt like bronchitis. From the moment I walked in, the team at AFC took my symptoms seriously and addressed every concern with care and urgency. Because my blood pressure was elevated, they even performed an EKG to rule out any heart issues. They also ordered a chest X-ray to make sure I didn't have pneumonia since my lungs sounded concerning and I was wheezing. They treated me immediately with a steroid shot in the office and sent me home with a comprehensive treatment plan that included a steroid pack, a Z-Pak antibiotic, an inhaler, and prescription cough syrup to help with the severe coughing and difficulty sleeping. What stood out most was how every single person I interacted with -- from the front desk staff to the nurse practitioner -- treated me with genuine compassion and professionalism. They listened, thoroughly assessed my condition, and made me feel truly cared for. I left feeling confident that my concerns had been taken seriously and that I was on the right path to recovery. Thanks to their prompt and thoughtful care, I'm now improving and finally on the mend. I've been to this AFC location several times over the years and have always had great experiences. I recently moved and tried a closer urgent care clinic, but after that experience I will gladly drive the extra 10 minutes to come back here. The level of care and attentiveness from this team is absolutely worth it. Thank you to the entire staff at AFC Urgent Care for the incredible work you do and for helping me feel better. Your dedication truly makes a difference.

Managed to tear something in my shoulder in my sleep so made an appointment online for first thing…read morein morning. Check in was easy and receptionist was friendly. Dr was knowledgeable and kind. Was able to get an X-ray to rule out anything broken plus a shot for inflammation and pain. Feeling much better today with script for rest of week. Was in and out in about an hour & half.

Came in because I was having severe tooth/gum pains (which lead to half my face being in pain and…read morerolling headaches). After reading some horror stories related to unaddressed infected teeth, I searched for the nearest emergency room and got myself there quickly. The waiting room was empty except got a gentleman and I got a jump scare when a young lady opened her window and greeted me (I was a bit disoriented with the layout of the room). Almost immediately after completing my paperwork I was called to the back where my vitals were taken. The doctor was quite knowledgeable and lovely, so was the Nurse Vicki, and they both aasuaged my reddit-birthed fears. I'll keep an eye out for what my eventual bill will be but, as far as my experience? I'd rate 10/10. Thank you for reducing my pain and helping me get a good night's rest.

I have utilized Ascent a handful of times over the past 2-3 years and they have always been…read moreprofessional, considerate and prompt. They can do x-rays on site, which is really convenient and time saving, since I didn't have to waste time going to an imaging facility.