I must say, I had a lovely experience. I was impressed at first glance. Coming in it looked so…read moreclean, organized and cozy. Tatiana was the phlebotomist that helped me and she was so kind and efficient. She was respectful of my needs of getting my blood drawn from my hand and with a butterfly needle and she honored my wishes graciously and without hesitation, which hasn't always been my experience. I was so happy to get in and out in minutes. There was no wait and that baffled me. When I asked, it made sense it is a completely private lab, so, so insurance but they claim to be affordable. I recommend!

My PCP ordered some labs and recommended that I go here as a self-pay patient due to their cheaper…read morerates. It was the first time I had heard of them, and drove to the facility after my appointment for a walk-in visit. It's a clean facility that wasn't as busy as some of the other labs in the area that can have very long wait times. The front desk receptionist was very nice, and gave me the paperwork to fill out. I showed her my doctor's order and she went over the pricing with me. Because my Dr. ordered a CBC, CMP, TSH, and Lipid panel, I paid for the annual package that had all of those (with Hemoglobin A1C thrown in) for $129. The annual checkup panel is cheaper than paying for each test separately, and definitely beats the prices of other competing labs in the area. Even as a walk-in, I didn't have to wait long and before I knew it, it was my turn. What really blew me away is that this was one of the smoothest blood draws I have EVER had. I don't know how she did it, but the girl who drew my blood was so swift and skilled that I hardly felt the needle. I had my head turned and was busy chatting with another patient who was leaving, and I found myself laughing and enjoying the conversation when normally I'm quiet and tense during the blood draw. I was bandaged up and on my way out the door in no time, still in conversation with the other patient as though I never had the needle stick. I have since had labs drawn elsewhere due to pricing for specific labs I needed, and I seriously wish all my blood draws were this painless.

Best lab in Orlando ! I have been coming to this location for 9 years. They're always fully…read morestaffed. The staff is welcoming and helpful. The office is always clean and well maintained. Barely ever a wait as a walk in. They make you feel so comfortable. The staff is friendly and welcoming no matter what kind of testing I'm doing or for my child there's no limits to what they will do to make us comfortable and get the job done. Love love love this lab! HIGHLY RECOMMEND

The woman up front said she was too busy to talk. She wouldn't tell me if they were in network with…read moremy insurance. Turns out they aren't and I had to pay a much larger bill later. Phlebotomist was EXCELLENT! Funny how they had urine collection cups on top of the water dispenser. Maybe some of the people there couldn't read English, do they didn't even notice. I'm bilingual and people waiting were friendly.

Wow! Great experience. I could not find an early morning…read moreappointment online for days and have to go at 7:00am before work. I decided to show up without an appointment and wait. I arrived at 7:10 and was out by 7:30. Catherine was amazing! Highly recommend this Labcorp location!

I wanted to share some feedback Running behind 2+ hours for…read morescheduled appointments. I made sure to arrive on time for my appointment because patients are often expected to be punctual and may even need to reschedule if they arrive late. I completely understand delays happen, but there seems to be a significant delay today with no communication or updated timing. I'd really appreciate better transparency and consideration for patients' schedules as well. A walk in has been here for 3 hours .

Went once and never coming back again. Because my insurance was out of network they didnt even…read morebother checking my height or weight or doing any xrays. All I got for chronic pain was a cheap prescription that didn't work. They don't care about their patients and try to spend less than 15 minutes out of "being in a hurry". Also the place is a labyrinth and there is no entrance. Lastly people here were useless at administration or guidance.

The process of booking is so easy and staff is very helpful. Melissa was able to advise me on next…read moresteps for my health and other suggestions nearby. Highly recommend this UCF resource!

Came in as a walk in this morning, as early as possible and was able to get seen within 15 mins…read moreafter checking in. This location is clean and the staff is friendly. I would definitely come back to this location, no appointment I suggest coming in within 7-8am to get seen with no issues.

I had a 7:10 am appointment today. The log in computer said that I had no appointment. I didn't…read morehave the print out with me since I have never needed it before. Anyway, they covered the windows where someone used to sit that would help with these types of issues. Thanks Quest, for being so helpful. If I could I would never come here again.

This was one of the best perks of being a student. They…read moregave basic clinic help and services to the students. I came here once as a student for a cough and ear ache. They checked me out and gave me a script for antibiotics. It's a nice perk to being a student. The doctor was very helpful and made sure I was well taken care of. The wait wasn't long either the day I went. There was only one other student ahead of me. I highly recommend using this perk as a student.

My father was a patient of Dr. Gavin Van Staden. We arrived at his office on Wednesday, July 2nd,…read moreexpecting to check in for an 11:00 AM appointment. Instead, we were informed by the office manager that the appointment had never been confirmed on their end and that my father was being discharged from the practice due to an alleged no-show on 6/9 and rescheduled appointments on 6/26 and 6/30. To clarify: - My father never had an appointment on 6/9. Neither he nor I scheduled one, nor were we ever informed of one. - On 5/30, he was hospitalized at AdventHealth East Orlando and was later transferred to PAM Rehab Hospital in Winter Garden, where he remained through 6/13. He was physically unable to attend, or even be aware of any appointment during that time. - It turns out the 6/9 appointment was made by AdventHealth during his hospital stay without our knowledge or consent. - I called the office on 6/26 and 6/30 to reschedule due to my father's recent hemorrhagic stroke, which has left him with significant daily challenges. At no point was I told of a rescheduling or cancellation policy, nor was I warned that his status as a patient was at risk. I was simply given a new appointment for 7/2. To then arrive and be told that his appointment was unconfirmed and that he had been discharged, with no prior notice was shocking and deeply frustrating. The communication breakdown was unacceptable. I strongly advise against seeking care from this office, especially if you or your loved one is living with a disability. Managing a disability is hard enough without the added stress of poor communication, indifference, and a lack of compassion from a healthcare provider and their staff.

Visited the ER with my mom. This facility was clean and the staff worked quickly. The nurse Joe was…read morefantastic. He was attentive and too great care of my mom. Lab results were very quick to come back which was great. They were able to get an order in for a CT scan with contrast and quickly get to the bottom of her pain. There was 0 wait time on a Sunday morning. I would recommend this facility.

Clinician: Abdul Nawaz Pa , HORRIBLE!!!!!!!!!!!!! I'm not going to sit here and type out my entire…read morehorrible experience at this location with this doctor months ago. But take the drive TRUST ME to ANOTHER ER. Arrogant, rude, every word that is connected to those two describes him. I've met so many doctors this one was HORRIBLE and the Spanish girl with the red hair, I should write a book about my experience here, Orlando health employees are amazing, this was my first experience with advent health and ILL NEVER go to them even if they're the closest location and I'm dying. I'll say it again Clinician: Abdul Nawaz Pa, YOU ARE AN A**hole, I don't know how anyone could work with you

To see so many positive reviews of this location is frankly infuriating. This is not an urgent care…read moreyou should take yourself nor your loved ones too. They are not there to give you an earnest diagnosis, they want to get you in and out the door as quickly as possible to cash in on your insurance. My brother in law went in with severe abdominal pain, extremely high blood pressure and heart-rate, a fever and several other conditions that were obviously severe in nature. They sent him home within a few minutes of looking at him despite the severity of his symptoms. Within 24 hours, he was dead. The hospital was shocked and confused as to how appropriate medical attention was not taken a day earlier. Keep in mind he was very young (40) and in good shape-- it was determined he had experienced organ failure over several days which ultimately killer him. How a "urgent care" could be so shockingly obtuse is more than incompetence or negligent. It's genuinely evil. I will be telling everyone far and wide to avoid this location at all costs, if they had done their job he would still be alive. Horrifying.

I have serious concerns about the safety and well-being of the patients who seek treatment here…read more After several days of complaining of abdominal pain, nausea and occasional fever and chills, and very rapid resting heart rate, my son stopped in on a Friday afternoon to have it checked out. When he was discharged, he was given a prescription antacid and recommendation to see a Cardiologist. He worsened overnight. In the morning, he was convinced to get to a proper Emergency/Trama Center. When his mother and I arrived at the ER, the attending Doctor explained that he was exhibiting signs of Sepsis. As they began the process to confirm with lab work, his heart stopped and the ER staff were unable to resuscitate him. MiniER's web page contains the statement, "The miniER in Waterford Lakes is not your typical urgent care." This seems ironically accurate to me. I believe that most typical medical providers would have immediately recognized the seriousness of our son's situation and called for an ambulance. Instead, he was treated for an upset stomach and released. It is an insult that this webpage requires at least ONE STAR rating!

I was a new customer with SimonMed. I had a CAT scan on Wednesday 4/30/2025 at the SimonMed FL…read moreWaterford Lakes. SimonMed submitted Claim #51406286Z650H billing BCBSIL HCA U325 $1,002.00 for the CT Scan. The claim was processed on 5/20/2025. BCBS paid $771.31 of the $1,002.00 and said I owe the remaining $230.69. On the day of the appointment the office charged me $406.29 for copayment. I paid by credit card. Based on the claim paperwork I was due a refund of $175.60. I sent and email to SimonMed billing department to inquiry about the refund. They returned my call and told me I was only going to received a $163.77 refund. The remaining $11.83 was for a security deposit on the credit card charge. The SimonMed office staff failed to disclose the security deposit charge upfront. SimonMed's process for handling copayments and credit charges are unethical. I was charge a 40% copayment on $1,002.00! The procedure should be pre-priced and there is no reason a patient with insurance should pay that much in advance. They act like they have never charged BCBS. Charging a customer $11.83 ("security deposit") on a $406.29 charge is robbery! What is SimonMed charging a security deposit on credit card charges when such large percentage of copayment is being collected? The large copayment is essential a security deposit! I can't image how low income customers are being treated! SimonMed just lost a customer! BTW. The CT Scan staff was wonderful! There was no problem with the actual imaging process. There was also no long wait to be scanned.

I had an X-ray for my upper back on 8/7/25. They say it will take 1 to 3 days for the results. On…read more8/14/25, I had to cancel my follow up appointment with my doctor. In the meantime, I am dealing with the pain that continues to increase. Did they misplace my X-rays? Do they have enough staff to review tests? Not sure why on day 8 my X-ray is unread. Do I need to go to another imaging place? This makes no sense. If I knew it would take this long I would have not gone here. Lesson learned, will seek out another place. Any recommendations?