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    Quest Diagnostics

    4.0 (1 review)

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    12 years ago

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    Greater New Haven OB/GYN

    Greater New Haven OB/GYN

    2.2(30 reviews)
    0.1 mi

    after being a patient for 48 years I was unable to see a doctor because I am a senior and my…read moreprimary insurance is Medicare. I have never been to another on/gyn group in my life. in the emergency room I was told I had to see my gyn ASAP. I called and was told I could not be seen, since I had not been seen in the last 5 years. correct. It was there 6 years. I explained that I had suffered 2 strokes, was in rehab for my strokes and many other hospitalizations. I was told by the girl "well six is not 5". I actually cried on the phone because I could not believe how rude this lady was. my daughters and daughter in law all go to this group whom I've referred them to. It's been 4 months looking for a new gym. it is believed by doctors I have uterine cancer. Smilow would not see me until I got a definite diagnosis of cancer. I need a gun to remove fluid from my uterus to get a diagnosis. After months of searching , I will finally see an unknown gyn as I continue to live in constant pain. I cannot believe that I was told no exceptions would be made for me because I was one year late on my visits. I was treated with disrespect, lack of sympathy by this group. after 48 years!May I also add that all of my children were delivered by this group. This is a disgrace. Sincerely Dena Klos

    As the father of the child I've found about 1/2 of the medical staff were borderline rude towards…read morethe me. Get the sense that they're policies are geared heavily towards the mothers privacy with little regard for treating the pregnancy as a couple or family event.

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    Greater New Haven OB/GYN
    Greater New Haven OB/GYN
    Greater New Haven OB/GYN

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    Quest Diagnostics

    Quest Diagnostics

    3.9(8 reviews)
    15.8 mi

    We made an appointment online and this was the only location whose system worked. Parking was kind…read moreof scarce in the front lot but there's more parking in the other side. We arrived at our appointment time of 10:30. The check in kiosk gives you the option of waiting in the waiting room or outside. The screens were giving everyone a hard time. I'd suggest tapping lightly. The waiting room was packed and they were still calling a four people for 10:20. There was also one 10:30 appointment ahead of us. The waiting room was clean and smelled pleasant. The seats were okay. We had a lot of laughs and good convos while we waited. The techs were apologetic and everyone in the waiting room was so patient. Someone in the waiting room informed us that 2 people were out so there were 2 replacements. Not sure if we got a replacement but she struggled to find my daughters vein. She was moving the needle around in one arm with no success. Before I began to get frustrated she did the other arm and was successful. Not sure I'd go again. If I did it I would anticipate having a long wait.

    Today I brought my 87-year-old mother who is very ill in for a simple blood test. I was immediately…read moretold that I should never arrive without an appointment, and there was no guarantee she would be seen. I explained that as she is in a wheelchair and so ill, I can't guarantee any one day or time that she can keep an appointment, so we take it an hour at a time. We sat patiently in the waiting room for over an hour as patients were taken in up to 15 minutes before their scheduled appointment while my mother vomited into a trash bag. Although they were shorthanded, one of the techs still managed to take a lengthy break. Finally, after 1 1/2 wait there were no more patients in the waiting room. Still my mother sat while the two techs were behind closed doors. I knocked on the door to find out what the issue was and was told they were catching up on paperwork. They were also taking care of blood before it went "bad." We waited another 15 minutes before the 2-minute blood sample was taken. No one who works with ill and/or elderly people should be given a position such as this. The management needs to take a close look at who they hire and train them properly in the handling of patients. Karen G

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    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

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    Quest Diagnostics - diagnosticservices - Updated October 2026

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