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Saint Raphael Healthcare System

3.3 (3 reviews)

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Yale-New Haven Hospital

Yale-New Haven Hospital

2.1(183 reviews)
0.7 mi

Alien, I is the best hospital in Connecticut. They're taking care of my mom very well. Mental…read morehospital used to be a top 100 hospital. It's not anymore. It used to be great day. by Forbes they stink 10 times I'm glad she's there.

We were very fortunate that when a crisis occurred, the patient was in the Yale OR. Otherwise, he…read moremight well have not survived. The surgeons, doctors, and most of the nurses were top-notch. Nurses Naomi in the CTICU and Dai and Karla on SP 5-3 deserve a special shout-out for professional, compassionate and competent care. The real problem with YNHH is that it's a 45-hours-per-week hospital. It's practically a nursing home, except Mon-Fri 8am-5pm. Even then, it can take forever for procedures to be scheduled and to take place. Many departments close up shop for the weekend, and the ONLY goal for the remaining staff seems to be handing everyone, still alive, back to the active practitioners on Monday morning. In preparation for a discharge on Friday morning, a bedside attempt was made to place a PICC-line. When that failed, placement in radiology was needed, but they were unable to schedule that until the following Tuesday. FOUR extra days in the hospital, because of the weekend, and because of not enough personnel/resources to get him into IR in a timely fashion. A frustrating, and expensive delay! Enduring 4 needless inpatient days, with the noise, discomfort, unappetizing/ cold food, and increased risk of infection was unacceptable. There are reminders posted everywhere to SHHH (Silent Hospitals Help Healing), but the loudness in the hallways was intolerable. There is beeping from cardiac monitors 24/7. The CNAs, in particular, think nothing of sitting around the hallways, ignoring call bells, and loudly calling to or chatting with each other, while student nurses do their jobs for them. If the unit even has a manager, he or she was entirely invisible, and the CNAs clearly have no fear of being seen lounging or complaining. Someone's idea of management is obviously "let's put up signs," rather than actually monitoring what's happening on the unit.

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Yale-New Haven Hospital - 4.28.23 Always busy

4.28.23 Always busy

Yale-New Haven Hospital
Yale-New Haven Hospital - Check out this very cool waterfall.

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Check out this very cool waterfall.

Yale-New Haven Psychiatric Hospital

Yale-New Haven Psychiatric Hospital

1.7(12 reviews)
0.9 mi

It's ok. If I went twice in one fiscal year, I was considered faking it. Medicare only covered me…read morefor one hospital visit per fiscal year. As long as I had one suicide attempt per year I received ok care. Hospitals don't communicate with each other. VA to Yale etc. granted it's Yale, so I thought they would pull a rabbit out of their hat. But Yale is like the Titanic it's just hype. Don't believe the hype too much. They try hard. An A for effort. The food is ok. The nurses are nice just don't get 'cute' or you're going to deal with the big guys. You don't want to deal with the big guys.

I do not want to give them 1 star at all they are not deserving of it. I would give them a -1 if I…read morecould. My son, is an out of state PHD Student at Yale. Over the past weeks, my son had reached out to myself, his advisors and his PCP that he was having difficulty sleeping. This past Friday the lack of sleep finally got the best of him and he voluntarily signed ppwk to admit himself. Upon hearing this I immediately flew to CT during a snow storm to retrieve my son, but these people refused to release my son to my care. After one week of kidnapping, the staff never came up with a diagnosis which is typically done within 48 hours of admission. Although they had no diagnosis, they kept my son highly medicated. The only thing my son required was sleep and Flonase. (Prescribed by his pcp) to aid him in sleep. They never provided it to him. These people made it their business to try and break my son down and declare him a psych patient. Although my son was seeing a PCP at Yale hospital for sleep deprivation, they claimed to not have his medical charts. They ran lab test, CT scan, and neurological test, all came back normal. Even with that evidence they still felt it necessary to keep my son for a week with no real explanation. I'm sure had he no insurance they would have released him within less than 2 hours. My son was admitted on a Saturday and cleverly my son wouldn't be evaluated by his medical team until that Tuesday ( Weekend and MLK day didn't. They literally kidnapped my son and tried to deem him crazy. After a nightmare of a week the head of Mental heath for students at Yale spoke with my son and was discharged still with no diagnosis but with a slew of medication.. Run from this place and do not entrust your loved ones in their care.

Saint Raphael Healthcare System - hospitals - Updated May 2026

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