Very impersonal. You are greeted by a kiosk where you sign in. No employee facing public to answer…read moresimple questions. I always hand carrying a printed copy of orders. Labs have been drawn frequently over past 7 months. Multiple times an order was missed or a sample wasn't attached to the order. So when the tests results enter the portal for viewing one is missing so then I have to call Labcorp to get the error fixed. It delays the lab results by at least a day. Which delays medical decisions and treatment plans. Also very difficult to get in touch with supervisor who always tells me it's an education issue for the phlebotomist and that person will be informed. Regardless this same error continues to occur. I have started to ask the phlebotomist to double check all orders which is not always appreciated by the phlebotomist.

This LabCorp is located inside the Circle Health Urgent Care. I came in at 6pm on a Tuesday and…read moredidn't have to wait long. They're open 7am-7pm Monday to Friday and 7am to 1pm Saturday as of July 30, 2024. The tech was friendly and professional!

Worst facility... literally bill every in-network insurance as out-of-network. Expect huge bills…read moreand their "billing" department is now Tufts who can't fix anything. Ridiculous that no one wants to do their job these days. Shut this place down.

My experience at this facility was very upsetting. They were running tests that where unnecessary,…read moresuch as a pregnancy test, and gave me trouble when I stated "I am not sexually active and just saw my OBGYN 2 weeks prior". The PA Loucraft verbally attacked me in the room and when I told him I felt it was an "unsafe situation" and felt that another person should be present, he opened the exam room door for the entire public and staff to hear my exam (breaking hippa). Loucraft ignored the fact that his actions had me visibly shaking, nervous, and in shock and continued his exam of me life normal. He didn't even lay me down to fully examine my stomach and didn't even listen to my stomach. When I called the receptionist informed me that "if the provider determines that I need a lab test, such as h pylori, then they can order it to be done with the ab outpatient". Then Loucraft says, no I am not able to do that. He gave me a zofran prescription and told me to follow up with my PCP on monday. Now my background, I am an NP myself and know that he could have ordered the test and printed out the lab slip and I could have had it done that week. As an NP, I also know that I was verbally attacked, not listened to, being charged for services I did not require, hippa was broken, and not given the appropriate treatment for my illness which will cause more harm than good. When you become a provider you take an oath to DO NO HARM, and during my visit that oath was not followed by Loucraft. I will be calling the patient advocacy line number that I was provided by the very nice receptionist (the only staff member that was amazing).

I've been waiting much too long to get a simple blood test and I haven't been able to drink…read moreanything yet and I'm kept sitting here waiting. 40 minutes already and I need a coffee or water. No one should have to wait this long after fasting!'! Still waiting now going on over an hour. A new girl came in that takes blood and took someone in that just checked in. I will never come back here

I called many times a week to find out my doctor sent a fax or not, but no one is answering the…read morephone. Their message system says ' leave a detailed message and somebody will call you back as soon as posible' so, I left message three different days on their phone but never returned my call back.